The Vitamin Shoppe

I have been here several times now and without fail as soon as I walk in someone offers to help me.
I LOVE IT!
Great customer service is so important especially when you have several choices of places to buy your supplements.
They have every type and brand of vitamins you could possibly need.
I love that they carry Paleo Friendly versions.
They have coconut oil and many other highly sought after items you may need for your healthy lifestyle!!!

The experience o had at this store was horrible. Rude, rude people.
On my way to Menifee I stopped off at a beauty store to look around. I had had an iced coffee and was about to burst. The beauty store said I could not use their restroom.
I left and went over to the gas station. Bathroom out of order.
Then I walked next door to the Vitamin Shoppe begging them to use their bathroom after I had to recount my story and feeling like my bladder was going to explode. The manager said no. I asked please as I was about to burst. He still said no. I could not even believe this.
Horrible people. I would never ever shop there.
I’m a 55 year old woman. Wow guy, you are a creep.

Loved going here for many years but the customer service is not happening now!!!
I can order anything I want on Amazon Prime from my computer and it comes in a day.
The reason I have been coming here was to be informed about the products I am buying. I was willing to pay more for your knowledge.
I came in with a product that I thought you would end up returning due to crystallization of the powder. I was told it was too old and couldn’t be refunded. I still purchased new product and got some info on good dosage for what I was looking for. The man helping me was called to the front to help another customer. I said aren’t you helping me? He said yes and continued to help. I finished shopping for my supplements and was ready to check out. He said I’m going to ring this other gentleman up real quick. The man had just gotten to the counter with his products. He rang him up and then came to ring my $ 100 Plus order up, I told him that the other 2 people working could have helped the other gentleman and said it felt unfair.
I know I probably came across as irritated because I was. It didn’t seem to make a difference!
That said I will be returning my supplements back and shopping at Nutrishop. They spend quality time to make sure you are getting exactly what you need.
We have other options so I suggest you get back to customer service here! The manager was there watching the whole time and this very much surprised me!

What do you do when you run out of your essential vitamins and supplements and need it asap? You drop in to this neighborhood store.
They’ve got such a large selection and have almost everything you need. Their prices are reasonable when compared to other local vitamin stores. The employees are always helpful and available to answer any questions. Make sure to sign up for their email coupons and deals. Never hurts to save a few dollars.

Love going here as they educate you along the way if, like me, you are new into the «taking care of yourself» stage in life !! Loooong overdue I might add !
Anyway, every person must go through some pretty serious, extensive training to work here because ever person is knowledgable !!
We can find everything we need when we go here !
The only reason this has 4 instead of 5 stars is because the prices are astronomical, although if you wait for sales or the buy one get one half price or BOGO sales, it makes it more palatable !!
Definitely make this a stop if you need get vitamins, quest bars, protein powder, akaline water etc…

Big store, nice selection of beauty products and herbs. Excellent customer service and I love that they are all open late.

I’ve started going here to get my routine supps etc and I love this store. I’ve been here 3 times now and all 3 times I’ve experienced superior customer service (superior enough to take time out of my busy day to write a review about this place). My first time I went in it was just to pick up some protein powder that my nutrition coach was recommending. I was greeted immediately as I walked in and asked if I needed any help finding anything. Every person working there seemed like they loved their job (so refreshing compared to GNC where you just have a couple meatheads standing behind the counter talking about «the pump» they got last night at the gym). I signed up for their rewards card thing, got rang up quickly for my protein powder and was out the door which I liked. My second time I went in there was a couple days ago. Again, greeted promptly and asked if I needed help finding anything. This time I did need help finding something… I was looking for a really good Glutamine and a vitamin/​supp for my joints. The guy that helped me was so knowledgable. I forgot his name, wish I could remember because he deserves a shout out. Needless to say I picked up everything I needed and was out the door. Here comes the 5 star part, when I got home that night I had opened my mail and received a welcome letter (for signing up for their customer card) with a 20% discount coupon on my next purchase. The next day I called the store and asked if they could honor my 20% discount on my previous purchase that I made the day before, that I literally just checked my mail that night and saw it. (I spent around a 100 bucks so the 20% discount would be a nice little discount and I had stocked up enough on everything that there was no need for me to come back before the expiration day on the 20% off card), they said they would would make an exception and honor it. Today I went into the store and had a manager (he was male, didn’t get his name either) take care of the difference for me. I couldn’t find my receipt so he had to go through all the transactions on the day of my purchase to find my receipt. I feel like this store went above and beyond to keep me a happy customer and I really appreciate it. Thank you for the great customer service you guys !

I come in a few times a month for preworkout, vitamins & other supplements. The sales associates are always so knowledgeable & friendly.

Great service. Friendly, happy, and clean.
The managers are always happy to help out. VitaminShoppe always has a good variety of supplements that meet several needs. Gnc isn’t as diverse. I recommend this place.

Fantastic place to get your vitamin needs. This location has a variety of brands. Came here to get some vitamin B complex & aloe juice. The staff were friendly, knowledgeable, & helped find what I needed.

Love the staff and how nice they are. Super helpful and they always know exactly where everything is. Love product! Store is always organized and clean and everything looks stocked to the Max I appreciate anyplace that treats their guests like that. I will for sure be back there and only there to get supplements!

I have to say — there are some really outstanding people at this location that have changed my mind.
I’ve never experienced anything untoward from the manager I called out in my first review.
In particular, manager Steve is worth a trip in. I never brought up my bad experience in the store, but my review was read. I was personally recognized as the author and he went out of his way to address my concerns with humor and sensitivity. Honestly, that is above and beyond the call of duty.
I actually enjoy coming in 5 seconds before they close if I’ve finished up training early enough. Makes me laugh– generally someone shouts «QUEST BAR!» when I walk in the door.
Consider them forgiven for the Fat Burner incident! They’ve taken the time to take the criticism seriously and make improvements. That rarely happens.

I come here a few times a month to pick up protein, quest bars, pre work outs, etc. The managers are very nice and knowledgable. The customer service here is great as well. Nice to go here and they know your name and what you normally buy. They also make suggestions to alternatives of what you already take.

Greeted upon walking in the door. Given assistance when asked. Rung up quickly.

This place has a good selection, but now with the internet you can find all these supplements way cheaper. Bottom line is if they don’t want to match the price, and you look for whatever product then just get on amazon to order it.

This location is great. Nice inventory, knowledgeable staff and the fact
that they honor their online prices make it even better.

I have been going here for a while now and everyone here is very helpful and friendly. Most of them are very knowledgeable. But I have to say, I have never met anyone as rude and as condescending as the manager named NANCY! She needs to take customer service classes because she is very very rude.

I was extremely surprised by the excellent customer service and knowledge provided by the staff in this location. I am new to the Vitamin/​Supplement world and after sharing this information with one of the employees I was expecting to be given a grocery list of items in which I need to buy. Instead of this annoying gesture I was asked what I was trying to achieve and then the employee explained what I should consider and why. It wasn’t even close to the most expensive thing in the store and was exactly what I was looking for. This is the first time I have ever written a review for anyone so that should tell you something also. All in all a great expierience.

Hubby and I made our first purchase here about two months ago we bought the usual protein powder, pre-​workout, post-​workout supps before coming here I would frequent one of the vitamin shops inside the Promenade mall but now I prefer this place it has a much larger selection of products, bigger store and the associates are a lot more knowledgeable in the products they sell and they actually look like they work out well that’s because they do. I really like how they don’t try to sell you the most expensive product and if a product does tend to have a higher price tag they know what ingredients stand out in one over the other (s) to justify it. Product knowledge is important especially when it comes to things you’re putting in your body. I would say its pretty easy to navigate around the store as they have everything labeled but if you don’t see something you were looking for just ask as it may be in a different category. We of course got a rewards card I would highly recommend signing up for one it’s free because they send you coupons in the mail I’ve gotten 20% off coupons which help a great deal when I’m stocking up for the month. This place is a one stop shop when it comes to your health and fitness needs!