Rogers Construction Team

I used Ryan to do Both my bathrooms. I am not happy at all with the work done. They started the work over a year ago and still its not done. I have not heard from Ryan in over 10 months. Let me just say most of the work is done. They were suppose to come out and fix my cabinets that got sawed through, also the cabinet guy he used to build my cabinets was suppose to come back out with a bracket for one of the cabinets. When he came back to finish installing my cabinets after the painter came he did some damage to the side that was just painted. Haven’t heard from him either. I’m starting to think that some of the people he used to work on my bathrooms were not skilled. I just found out that the plumbing in my guest bathroom was done wrong. It leaks and the plumber I had out today said he couldn’t do anything about it unless he opens up the wall and lowers the drain pipe. (since the new sink Ryan installed was deeper then the old the drain pipe needed to be lowered in order to fit the pipe with the air conditioner drain in it. The guy who installed the pipes under my sink turned the P trap around to make it fit. This causes the pipe not to fit properly and comes lose with just a touch. So either the guy didn’t know what he was doing or he figured I wouldn’t know. Now as for the counter top, the granite guy he used put the grout in but it doesn’t fill in the gap. So water can go behind the granite. Now for the tile installer. He used a couple different guys. The first guy started my master bath. He was taking a long time and was let go by Ryan. He also used almost all the bags of thinset that was suppose to be for both bathrooms. So I have a thick layer behind my shower tiles. You can see this from the edge of the shower. They painted to to try to hide the thickness. I also gave them a new kind of grout for the shower floor. (they didn’t read the instructions and it crumbled after use. It had to be replaced in both bathrooms) When they put the new light fixtures in it went from one junction box to two. They tried to cover the old hole with a plastic plate which you could see. Really tacky! But because they thought the cabinet would cover it they tried to get away with that. The cabinet had been made wrong and when the cabinet guy cut it shorter the plastic plate showed. Also I found out that the it wasn’t suppose to to covered in case it needed to be worked on or could also cause a fire. When I questioned him about it he ended up sending an electrician to fix it. (Ryan did the first way, and he’s the contractor!) I know I am jumping from one thing to another but I’m writing it down as I remember them. The tiles are not laid even. The toilet wasn’t bolted down. (the bolts were there but they were lose, they didn’t drill into the floor. I bought a different toilet from the kind I had and it was to be installed differently) it seems that if something has to be different from what it was they had a problem doing it right. I know theres more issues with that bathroom but lets move to the other one now. One guy started the tile work but then went to do a remodel on his sisters place so he had his brother in law come finish the work and he had to fix some tiles that were crooked. Then this guy didn’t show up and the first guy came back to do the tile but then he sent a different guy to grout it. (this guy had to come back cause there was some issues with the grout) I almost forgot in the first shower I had bought the drain covers I wanted ($ 30 each, which I couldn’t return cause they were special order) well they forgot that I had given them the drains and they didn’t get the right pipes to fit the square drain. so now I have a round chrome one when I wanted a square brushed nickle one. Back to my second bathroom. So the guy he had working on everything except the tile I really believe he is just a laborer not really skilled in anything. (he was the one that did the demo) He broke my light cover and mirror. I had to have both replaced. I was lucky the place I bought them didn’t charge me for new ones. (the glass in the mirror wasn’t broken, it was just pushed back so it wouldn’t sit flush against the frame.) He did hang the new one when it came but its not hanging sturdy. It wobbles if touched. My wall hooks also are loose. I can go on about the issues but I’m sure your get the gist of things. I AM REALLY UNHAPPY WITH THE WORK. Not to mention they would ask if they could come at 7am to start and I would let them and wake up early. Then they would show up at 9. I also got billed for things I was told was included in the bid. I was told later that it wasn’t. I paid it because I couldn’t find the emails at that time but now i have found them and I was right about it being included. He also sent me a bill for something I had already paid for. I had to send him an itemized list of bills he gave me and checks I had given him. Running out of space. Will try to do a part two. Will not let me do another review.

Ryan and his team did an excellent job! They redid my kitchen, three bathrooms and my family room. Ryan is the real deal. I highly recommend Ryan for any home improvement!

Ryan was a pleasure to work with during construction to our master bathroom. Very easy to work with and gets the job done. Very punctual and thorough and honest!

Ryan and his team remodeled both my kitchen and two bathroom. He did an unbelievable job and even helped me by suggesting some design aspects. The project was slated to be completed in 6 weeks and he was able to get it all done in 5 woo hoo! Thanks Ryan, keep up the great work home… I would highly recommend him for any home improvement job!