O’Reilly Auto Parts

I buy all my auto parts and accessories there. I own a 2007 Chrysler 300 with 300.000 miles on the odometer. Lately i noticed a transmission sudder and was planning to take it in to the dealer. I went to O’Reilly Auto Parts on the 79 hwy and Butterfield Rd where the Asst. Manager recommended Dr. Tranny Instant Shudder Fix. I added it to the ATF and couldn’t beleve it. The sudder was instantly gone. So was a noise no one could diagnose, since I bought the car brand new in 2007. It feels better than when I purchased it. Dr. Tranny is an unbelievably good product. Kudos to the Asst. Manager at O’Reilly for recommending it to me.

On Thursday, October 13, 2015. I’ve stopped by O’Reilly Auto Part at 33 417 Temecula Parkway
Temecula, CA. I was amazed by the Manager by the name of Anthony. Anthony not only helped me in looking for the suitable battery for my car; however, he helped me installed it.
The process was not easy because the battery was so carotid ;therefore, we couldn’t the bolt the lock onto the positive terminal. Next Anthony decide to use a Vice Grip tool to hold on the wire but at last it wasn’t working. Anthony then used the Metal Handsaw to cut off the bolt before we could replace the new clamper.
It took approximately 10 minutes to cut of the battery clamper out and finally replace the brand new battery clamper. Both of our hands were dirty and we end with the great story of the friendship. I respect Anthony due to the fact that he is the Store Manager and have so many work to take care but help me without hesitation. Anthony is the True Leader and deserve the Employee of the Year.
Thank you very Anthony. You the BEST!!!

This place needs more workers. 5 registers and 2 people working them and at least 7 people in line at all times is torture especially when you’re in a time crunch. Hire at least another person abs they should be good. Other than that that’s my only advice for management.

For the most part, the parts houses in town carry the same stuff. In my mind, the people behind the counter make the biggest difference. Although Autzone is closer, I’ll drive the further distance to O’Reilly.
The whole crew is frendly, knowledegeable, and (maybe most important) humble. Sometimes the customer knows better than the computer what he or she needs.
And it may be just my imagination… but I swear they tailor the store just to my needs. I came in a couple of times looking for boat stuff. Not anything special, just routine maintenance items. They didn’t carry anything I needed.
The next time I stopped by… they had an endcap dedicated to boat parts.
I’ve noticed the same helpful attitude displayed by the store employees at the corporate level. I had a glitch with a gift card and it was resolved with zero fuss.
Now if I can just get them to start carrying parts for my Ducati…

I was a customer here for 19 years … way back when it was a Kragen. But then I experienced a bad run of luck here with bad service and an employee that was very rude to me. After a year and a half hiatus, I’ve returned and am relieved to announce that the bad guy is no longer here and I can resume being a frequent OReillys customer (I own eight vehicles).