LoBue Laser & Eye Medical Centers

Great staff, great doctors! this place is always clean the staff are always friendly, were here to help in what ever way we can! ophthalmology and optometry offices three locations!

I was told my appt was at 10:30am when I scheduled over the phone. Since I was a new patient I came in at 10:15am assuming I’d have paperwork to complete. (Took 5 minutes to complete paperwork) Around 11am I inquired when I’d be seen since it had been 30 minutes past my appt time. I was then informed my appt was actually at 11 but they told me 1030 to be early for paperwork. I finally got called back at 11:15am so I basically sat there for an hour before being seen. They had a movie going and loud music playing at the same time so that was a little annoying to hear both at the same time. Both the front desk receptionist and optical receptionist were extremely dry with no friendly personality. The doctor was fine but all in all it was not a very comfortable setting. Seeing as there are so many options for optometrist I probably won’t bother returning to this office next year.

I really like this place! The staff is very nice! Definitely would recomend it and they have a big selection of glasses!

MINUS
One of the receptionists has a huge attitude problem. She made us feel like she was doing us a favor to even check us in, let alone answer a question. This was both for the original appointment, today’s pickup appointment, and several other people I heard her interacting with while we were waiting.
MINUS
The wait for the doctor was really long — 45+ minutes
PLUS
The lady that walked us through the pre-​exam tests was good and caring.
MEH
The doctor was ok. I felt like he rushed through the exam as quickly as he possibly could.
MINUS
While we were in the exam room, another doctor came in, not once, not twice, but three times because the contact lenses are stored in one of the exam rooms.
MEH
The lady that walked us through picking out glasses was very nice and helpful, but I also felt rushed at this part, too.
PLUS
Glasses came in fast.
BIG MINUS
We signed in to pick up the glasses. After 35 minutes, I began to wonder what was going on that we hadn’t been called back and went over to find that our name had been taken off the sign in list (one of those kind with stickers that peel off) and stuck to the desk. When I questioned the ONE person working in that department, she claimed to have called us three times. Um, maybe if there were only one of us listening, I could see missing her, but there were two of us sitting right there. So yeah, they went on and called the next person in line. If I hadn’t checked, we could have been sitting there for another 35 minutes.
If you are looking for a great office, this is not the office you’re looking for.

I had dr Sanchez who did my eye check up. She is amazing!!! Very detailed, knowledgable, and so very sweet! By far my favorite eye doctor to date. If you can, asked her by name. You won’t be disappointed. The other staff was really great too including the assistant.

Staff was very friendly and Dr. LoBue was very Helpful and informative. Very pleased with my visit.

Love this eye doctor! Great staff and you can even buy your glasses here too!