I have always shopped at my local Koehl’s(Temecula, CA) with no issues. I shop at Koehl’s specifically for professional dress clothes, suits, ties, Star Wars merchandise and most importantly for the pricing, convenience, cleanliness and the friendly customer service by the Koehl’s staff. In my opinion, the Koehl’s level of customer service sits atop the apex of retail stores; paramount. I have NEVER had a negative experience at Koehl’s and have always been generously helped by every Koehl’s employee I have ever come across. Tonight was no different. Pricing was on point and as always the service was exceptionally wonderful and gracious. Tonight I had the pleasure of being assisted by two employees; Dakota, the cashier, and Miya, the manager on duty. Both Dakota and Miya were both extremely helpful, professional and friendly with tremendous upbeat attitudes; attitudes for which suggest they both take pride in their jobs and love the company they work for. I highly recommend Koehl’s in Temecula, CA.
W B M.
Tu valoración: 1 Murrieta, CA
Wanted to put downpayment on acct as usual at cash register. The girl was totally NOT trained to do so, NOR did she care! Waited for supervisor to help and he too messed up twice, entered wrong amounts! Then in the middle of transaction the girl walks over to another cash register and leaves me there… I asked her what she expected me to do. In return she waved me over! Why? Only to find out that this was a nonfunctional register and back we went to # 1! I had spend at least 50″ there and I furiously left the store! Incompetency!!!
Shalyn R.
Tu valoración: 5 San Diego, CA
Its been awhile since I shopped at this store. Now I know where to shop for black slacks. Their clothes have pretty good quality too. Lots of selection.
Pat I.
Tu valoración: 1 Temecula, CA
Horrible, horrible, customer service. They sent me the wrong pair of shoes, but wouldn’t send the correct ones till they either got the wrong ones back, OR I paid AGAIN. I’ll stick to Zappos, which would have immediately sent me the right ones! Will never shop Kohls again!
Jesus G.
Tu valoración: 5 Temecula, CA
I love kohls and this kohls is always clean and always has a big amount of stock. The ppl working there are nice but sometimes they need to open more cashier regesters. But that’s not really an issue just knit picking. They have a great brand Apt. 9 that is great in style and great on price for all occasions.
Andrew W.
Tu valoración: 5 Temecula, CA
I don’t know why this Khol’s has 2.5÷5 stars!!! I go here quiet often. I love Khol’s. Everytime I’ve been here the people are really respectful. Also, it’s clean and organized. I love the sales they always have here.
Sam R.
Tu valoración: 4 Temecula, CA
I like this department store a little more every time I go. There always seems to be an employee around willing to answer any question. The selection is decent when it come to products, but a little limiting when I come to brand. The prices are fair, but when you use coupons it can really lower the prices.
Kevin R.
Tu valoración: 4 Temecula, CA
My experience was fine at Kohls. What would have made it 5 stars is if someone would have asked me if I needed assistance. I did find what I was looking for and there was plenty of selection. The store was clean and it was easy to locate items in the store. The cashier was very pleasant and did well at greeting and ringing me up.
Just M.
Tu valoración: 4 Orange, CA
Visited this store to retroactively get my $ 10 coupon deducted from my bill. Since the purchase was made at another store they would need to refund the sale then ring it up again. Turns out a few of my previously purchased items were on sale plus I earned $ 20 kohls cash. Extra discount plus more Kohl’s cash, Yay! The girls who helped me in the customer service department were the best. Friendly, patient, and deftly capable of tackling my issue. Even when I returned later to resolve my charging it to the wrong credit card and having to rering it. The friendly smiles of associates throughout the store belie all the negative comments. If you employees in the customer service department happened to be reading this and remember my question about the lady’s outfit… the answer was a «moomoo».
Vincent C.
Tu valoración: 4 Bonsall, CA
I like Kohl’s for several different reasons, prices, cleanliness and helpful employees. I usually come here looking for dress shirts and ties because they have pretty nice stuff and the prices are amazing. Kohl’s kind of reminds me of Mervyn’s, Sears and Penny’s but that’s okay because like I said the prices are very wallet friendly and I can always appreciate that. Also Kohl’s is pretty huge and has tons of sections and has just about everything you need. They also have a nice little jewelry section which I was very surprised by because I thought they would just have costume jewelry but I was wrong. When I’m in the area I make it point to stop by and take a look around.
Art c.
Tu valoración: 1 San Diego, CA
No price matching on exact items from their competitors. Sent me 10 miles away to purchase through bed bath& beyond. For 7.00 they lost all of my business. Even called bb&b and told us their price on the phone and store manager still said no. Poor business!
J D.
Tu valoración: 3 Anaheim Hills, CA
Located near the Pechanga Hotel & Casino, I like to drop in here when I’m in town because I look for sports clothes from Southern California college & pro teams. They normally only carry local teams. The store is clean and what you’d expect from a national chain. However, their selection of sports gear is average… I only found a Lakers t-shirt last trip. Return Factor — 60%
Paul A.
Tu valoración: 3 Anaheim, CA
Kohl’s is all about the sale– it’s always on sale! I came here to buy some essential items for a gift– including a bag that came with tissue paper and stapled on ribbon.
Marie P.
Tu valoración: 4 Oceanside, CA
Don’t hate me, but I really like Kohl’s. No hassle return policy. The store can be a bit messy at times, but it’s definitely one of the cleaner ones I’ve been to.
Kevin G.
Tu valoración: 3 Temecula, CA
Kohl’s is not too bad… It is your average department store. I have been to several locations within Southern California and this particular store is one of the cleanest and most organized locations I have shopped. One tip I have is that you really need to pay attention use their weekly ads and use their coupons to get the best deal. If you don’t use their coupons or shop the ads, you will pay about the same price you would at any other department store. Their return policy is one of the better ones out there. I have brought back items for return or exchange without any questions asked — it is obvious that some items are sold exclusively at Kohl’s so if an item fits this category, you don’t need your receipt, just expect to get a store credit or even exchange. Also, I have not had any problems with price matches and adjustments. It sounds like those of you that have had problems have not fully utilized your resources to resolve a situation. I don’t have any problem shopping at this store and will return without hesitation.
Anonymous Y.
Tu valoración: 2 Temecula, CA
I too have had the problem with HOLES occurring in almost ALL of the clothes I have bought there. I think it is a moth problem sent to us from their cheap clothes from China. I am done shopping there. And now I am really angry because I placed an order online just now but didn’t realize their customer service dept. is on east coast time, therefore closed, and now I cannot stop my order from going through. The confirmation email showed that it would ship the item to ME instead of to my dad in another state for Father’s day even though I typed in his ship to address. I am really aggravated now. I now have to wait until tomorrow to try and stop the order. I guess if they are closed on the east coast the order won’t start processing til they reopen tomorrow anyway??? hopefully… aaaagggghhh!
Easy Breezy C.
Tu valoración: 1 Temecula, CA
I was lured in by a mailer, $ 10 off any purchase. When I walked in I saw clothes and more clothes. I really hate clothes shopping so opted for the home décor section at the back of the store. I found some interesting things, metal art, yankee candles(who doesn’t love those), frames… but the prices really were nothing special and actually kind of high for most things. Now I know why they have all of the sales all the time. Then, they email me a code for $$ I earned off my next purchase. I decided to do this online. I really tried to find some clothes I liked at this store bit it was more difficult than I had planned. I ended up with some pajamas(that I love) and a few sweaters that sit in the back of the closet now as hubby says he doesn’t like the ‘librarian’ look. When Thanksgiving rolled around, I received a mailer with men’ wool jackets on sale at 50% off. I never knew they sold men’ wool jackets as I don’t shop in that dept. but I dragged hubby to the store. We asked one employee, but she was sorry, she did not even know what wool is. She summoned another employee who may or may not know what wool is, who may or may not have been sleepwalking… It was a confusing and tense moment, maybe we were being punked? But no camera crew ran out, so we just bit our lips, and walked away.
Jen L.
Tu valoración: 1 Temecula, CA
I used to shop here until I earned $ 20 in Kohl’s cash by spending so much $$$. When I tried to redeem it online the day it was expiring because I didn’t have time to go to the store, it wasn’t going through. I emailed the company, but never got a response. Won’t be spending any more money here.
Christine M.
Tu valoración: 1 San Diego, CA
Their merchandise isn’t of great quality, yet they charge their products as if it’s made of high quality. «Eek! Methinks not.» But then again, it’s just my opinion.
Nino R.
Tu valoración: 2 Hackensack, NJ
A co-worker suggested that I try to look for my elusive winter coat at Kohl’s. She said that they are just like Ross or Marshall’s except they have a larger men’s section and that they carry coats as well. I thought to myself, «maybe I can score a good deal… hmm very interesting.» So I walk into the store and immediately notice that this store is nothing like Ross or Marshall’s. This store is exactly like Sears or JCPenney. I was immediately disappointed. I drive by this store several times a week but never ventured in until today. I always assumed it only sold women’s clothes. The assumption is based on the fact that only women talk about this place. So what’s the point of this store if Sears and JCPenney already exist? Don’t we only need two chains that offer non-brand name clothing? The stuff in here was horrible. I saw Yosemite Sam suspenders on sale here. Yosemite Sam! If you’ve watched the Bugs Bunny show, he’s the frontier guy who’s always trying to blow holes through Bugs Bunny. You can also see him on wheel covers or mud flaps along with the saying«Back Off» written below his bow-legged pose. I tried to give this store a chance, but it so isn’t my cup of tea. Not that there’s anything wrong with it. It’s just not for me. And the search continues…