Butterfield Dog Grooming

I took my Ragdoll Flamepoint here to get shaved down, he was extra fluffy, and they did an amazing job! The customer service making the appointment, drop off, and pick up was outstanding. My cat looks beautiful and smells great. I highly recommend them for grooming!

we bring my dog checkers here all the time and they always do a good job, I feel that the owner is very gentle with the dogs and my dog and generally likes her. The only thing I confused about is the ability to leave a tip on the card, The receipt was emailed to me so I wasn’t able to leave a tip on the card like most merchants allow. but regardless the red haired lady helping me gave me a five dollar discount and I will be back

I took my dog Halo there today for the first time and it was a very nice experience! Everyone was very nice and they did a great job! I will definitely be going back! Thank you all!

Chris is a great person who runs a very well oiled machine. My 85 pound BullDogge who’s stubborn as an ox always comes back happy, clean, and with a bow. Chris is very nice and she even let’s me keep my dog there for the day since I work.
I’ve been going there for years, and now my mom brings her pit bull there, and she comes back clean and happy too. Not one time have we had an issue.
Keep up the great work Chris!!!

My Schnauzer first saw Christine for grooming on November 6, 2015. Prior to that, I groomed her myself due to a very bad experience with another groomer. All I can say is my baby looked absolutely beautiful when finished. Because of past experiences I of course checked my baby out from head to toe looking for anything and everything! All I found was a clean, sweet-​smelling beautifully cut Schnauzer who was happy, puppy-​like playful, and then slept like an angle. Christine did exactly what she said she would do in the way she said she would do it. The kindness and attention to detail of Christine and her staff was very apparent. You can’t fake that kind of caring and skill, and certainly not for 30 years. Thank you Christine, you have a new little girl and her moms as a client.

I must say this is by far the worst experience I have ever had by any groomer in my 40 years of having dogs. When I had dropped my dog off the groomer had discussed with me that my dog had a couple of tangles on her ears that she would need to cut out, however when I went to pick her up they had shaved both of her ears almost completely bald! Without even calling to discuss this with me about taking her ears bald and leaving the rest of her body with long hair like it had before. Then, when I go to call the groomers all they can do is not let me talk and get super loud on the phone and not even let me explain. I would not recommend this groomer at all! Very poor experience and customer service!

We have used Christine for years & love her caring for our babies. They love to get cleaned up.

Butterfield Grooming provided my pup and I with excellent service and a very helpful, kind staff. I felt comfortable leaving my lil guy in their care and got him back tail wagging, smelling clean with a fresh cut. Will be back soon. Thanks Butterfield staff!

I would not waste my time writing this review if it was not true. Anyone that sees my profile can see I have only written a review for 2 companies in the 2+ years I have used Unilocal.Not to mention I’m not the first person on this file to express my disgust for this grooming shop

I have been using this groomer for a couple years and they are the BEST.
Very clean facility — kind towards my pet and so accommodating. When I wanted to dye my Bischon — they were so patient!
My dog, Lil loves coming here.
She has been so many colors —
They even put a feather extension in her hair. She is the cutest thing.
It is so great to have a groomer that LOVES your dog!
I feel so comfortable that my «baby» is in good hands.
Thank you!

Walked in. This lady was rude and insensitive to my concern about my dogs nail clipping. She got the job done but I def wont go back again.

I’ve been taking my cat here for a couple of years. They do a good job on the grooming, which is why I have been going back. My concern was that my cat has been shaved so close a couple of times before, that her nipples were bleeding.
They have a couple of cats (friendly ones) that follow you. Cute, but not what I want in my cat’s face when I have her at the check-​in area. She’s nervous enough as it is. Just my two cents.

I got a $ 15 «deal» on dealapalooza for this place and ended up paying an additional $ 20 because I guess grooming doesn’t necessarily mean a bath and hair cut here (?) I was skeptical since there weren’t many reviews but the deal was good so I decided to try them out.
Call to schedule an appointment and good luck getting them to understand a) your name, b) your dog’s name, or c) your dog’s breed despite spelling it out multiple times and correcting their multiple attempts to guess different breeds.
Walk into the store and hold your breath because you WILL be greeted by animal odor and 3 large and not so friendly cats roaming and laying all over everything. Walk to the back to get your dog checked in and attempt to get someone’s attention. Check the poor pup in and notice in the reflection that hair hasn’t been swept off the floor all day. Have the staff constantly refer to your female pup as a boy despite 3 corrections in the whole 2 minutes you’ve been there.
Accidentally glance back and notice the dark cluttered and scary room with a washing machine and who knows what torture devices. Shudder as you walk out the door questioning if you should your frightened pooch there.
Wait for a call to have your dog picked up.
Pick up your pup, pay extra for the «voucher» and bad service.
On the plus side now your dog looks a million times better so at least you got what you paid for, which is the only reason I gave this place any stars at all. Bad service, dirty, unprofessional and unfriendly environment.
If they got a facelift, some customer service skills and lost the roaming unfriendly cats I would «consider» returning but for now I won’t be returning. Moondoggies is a WAY better experience.

Just saw a picture on FB and the dog was bleeding from the groomer cutting the digs skin. And I think people should know. Your business is not professional and caring to it’s Clients

Been taking my pom here for years. They so an awesome job on her. She always gets the works done once a month: wash, trim or shave, nails clipped, teeth cleaned. She always comes out looking great and not stressed out from me leaving her there. They do run behind sometimes but they always call me to let me know.

Will never go back and do not recommend. Took our golden retriever for grooming and she has been hurting for days. We can’t even pet her because she has open wounds all along her spine. She was obviously brushed too hard and caused sores all along her back. Our poor dog.

Great place, excellent service, fair prices and they really care about your pet!

Just got back from this groomer. Was highly satisfied. My dog looks wonderful with her summer puppy cut. Have been going here for years. My other dog was not easy to groom, he was a biter. But the owner has a way with this type of temperment, so went well with him, too. And by the way, the cat that is there is very friendly, loves to be petted.

Unfortunately for me AND my dog, I read the only review of this place, and hoped for the best since my usual groomer was closed and I was already in Temecula.
As I walked in I was greeted not only by the awful smell of cat (I am allergic) but the cat himself. I then waited a few moments and a woman poked out from behind a partition on the phone. I got the one-​finger «I’ll be with you.» Its not like this place is very large, I could hear every word this woman was saying on the phone. She was’t speaking to a client about a pet, NOPE!!! she was gossiping~ And still I waited to be greeted. As I looked around, the place was dirty, and cold, and not a welcoming type of environment!
I took it upon myself to fill out their half sheet of info for myself and my dog, and again was greeted by the cat who was now on the counter in my face! I’m allergic, I can’t touch the cat, so I blew in its face, and moved to the other side, where it followed me. ~~~EWWWWWW~~~~
I finally was greeted by a younger staff member who stated I didn’t need to fill out the sheet. She took my dog, and stated that grooming was $ 15 normally, but $ 10 if you paid cash (that SHOULD HAVE been the point where I ran out!). I said ok, since I couldn’t drive all the home to the North end of Murrieta because I had errands in Temecula.
As I left, my face and sinuses began to hurt because of the amount of cat dander I just inhaled. OUCH! And another EWWW! In any pet-​oriented store/​groomers I have never smelled nor experienced such awefulness!
When I arrived to pick up my dog, a different staff member handed my my dog, and it didn’t seem busy, but didn’t verify that I was there for MY dog. I could’ve asked and RECEIVED Fido for all they cared!!!
When I got in the car, I could tell my dog was not happy with me. He was sad and laid on my lap as we drove home. He usually is happy to come from our normal groomers, but not this day.
Please do NOT take your pet here! Its gross, and dirty and I don’t know how they treated my dog, but HE wasn’t happy!

Very reasonably priced for a bichon grooming. Put eardrops in ears for an infection and didn’t charge extra. Will bring my dog back here.