Benefit Brow Bar at Macy’s

Had my eyebrows waxed here for the 1^st time. I believe the name of the lady who did my waxing was Monique. Although she wasn’t much for small talk (a bit awkward), she did a great job. I have had my brows waxed before, at the nail places, but I think those ladies should just stick to doing nails… they seem to wax without much emphasis on shape. Well, these experiences, as well as plucking, left me with brows that were not even. Monique quickly pointed this out and focused on getting them to match. She was thorough and when she was done, I was very pleased with the result! Best of all, it was only $ 20 (be sure to bring cash for tip since you cannot add tip with your card payment). I wish I had gone here sooner and look forward to returning. Oh, and she never tried to sell me anything extra!

Was shopping for foundation and eye concealer. Monika was great! She had great product knowledge and provided many options. I will go back to see her. Excellent customer service. I have been there before and many of the sales associates act caddy, but for this gal I will go back again.

Had to get my brows under control for my son’s wedding. Time was running short and it came down to Friday night in Temecula. Had to wait for an open appointment which was fine because I was just running in. Unfortunately the girl before me took longer than expected so my appointment started almost ½ an hour late. My brows came out even and looked good. If I lived in the area I would come here again.

I highly recommend Amy! I’ve been getting my eyebrows threaded for the last four years, and finally had enough after another bad experience (thinned out and re shaped). Amy was able to work her magic and make my brows beautiful again! Thanks girl I will be back!

I was just at the Benefit counter yesterday and got my eye brows wax by Amy !!! She did such an amazing job and the sweetest person. Got my makeup done also those girls are amazing. I love love love the makeup and the energy and good vibes is so refreshing. Thank you Amy AMAZING !!!

Horrible. I was directed to the benefit area to the little brow bar. Sat for 5 minutes waiting for someone. Was redirected to the brow bar at the front of the store and was told I was past the 5 minute grace period after my appointment. WTF?!? They only had ONE person doing brows and was asked to come an hour later. THE WORST!

Jessica did my brows. I requested tweezing only which was 23.00. I had an appointment that I made that day. She was very sweet and professional. She did a decent job. Cleanliness was okay. I will probably go back.

This place moved our appointment and then cancelled the appointment on us! This is so unprofessional! I will NEVER go here again!!!

My new go-​to waxing place, convenient it’s near home, too. I walked in and was able to be seen very quickly. It was honestly the least painful brow wax ever (no watering eyes) and the price was definitely on point because my eyebrows look great! No more going to the place where it’s $ 30-​$ 40 just for a wax. I really feel like that’s out of control and not worth it! Idk her name but she was very pleasant and skilled. Kudos, Benefit!

First time waxing my eyebrows. It was painless and quick. Monique did a awesome job that I’m coming back for a facial wax. All the girls who work there are professional and helpful.

Sera saved my eyebrows! They were so out of shape from years of going to the wrong places. I’ve been going faithfully about once a month for probably about 4 – 5 months now and my brows Look great! Highly recommend!

Amazing service and friendly people! A HUGE thank you to megan! She was super sweet and helpful!

I found this place on Unilocal and walked in and got an appointment right on the spot, which was very convenient, considering I think they suggest that you make an appointment.
Monique was the lady that waxed, tweezed and showed me how to fill in my brows. I really liked the shape that she gave my brows after she waxed them, but I didn’t see much difference when she filled them in with the wax and brow powder. I did end up purchasing the brow kit and brow highlighter to try them both out at home to see whether or not the products will really work out for me. Otherwise, I will be returning them.
The reason I gave this place 4 stars was because right after they ring you up at the register, they hand you a small envelope asking if you would like to leave a tip. It’s very inconvenient that you simply can’t «add» the tip to your total. That’s something they should get fixed because I’m sure they lose a lot of money in tips most people would most likely give. It just seems very unprofessional to pass the customer a small envelope for the tip.
Otherwise, the waxing was great so I will definitely be back for that part, at least! :-)

I’ve been here twice now and have an appointment for my third eyebrow wax and I’m trying tinting this time. (Can’t wait!) I was so afraid to try them out because I am highly sensitive to wax but needed some fixing so I spoke to Andrea which talked to me about their products and everything was on point. So far no breakouts or allergic reactions am I have easy to deal with brows now! Andrea is great, she will remember exactly what the goal with your specific brows was so you can keep them looking great when you go home! So if you are sensitive or afraid to try wax this would be the place and Andrea is your girl! Xoxo

I love it here! The first time I went I was a little insecure about getting my face waxed in front of complete strangers. Sera was so sweet and just talked me through it. I realized no one cares and isn’t gonna be looking. Once I came to that mentality, it’s been a breeze. Sera really knows what she’s doing and now that I’m a regular she knows exactly how I like my eyebrows. A little more expensive than I like but it’s so worth it. I’m rocking these eyebrows with a new set of confidence.

I was shoping in Macys and stumbled upon the Benefit Brow Bar and I have been a regular customer ever since. I love Ashley — she is the best! My brows look so great when finished. I really appreciate Ashley’s expertise, professionalism and she is very friendly and customer service oriented.
Typcially my appointment last 15 — 20 minutes, I always leave with a sample or two and usually end up buying thier products.

I am new to the area and being in the beauty industry I liked the idea of having a professional make up artist shaping my brows for me. I made an appointment and could easily see why Sera was so busy, she is amazing! Not only was she professional and friendly but my brows looked amazing after. I had previously been getting my brows threaded but had to stop because they were taking too much off the top and the middle. Sera understood my pain and made them look great after just one service. It was a little more than I am used to paying, but definitely worth every penny. I recommend making an appointment in advance with Sera but bring cash for tip as you can not add it to the card.

$ 20 for eyebrow wax, a little pricy but they do a good job.

Michele was great! I didn’t have an appt and they got me in quickly. She explained where she would be waxing and not, made me feel very comfortable
I am very picky about my brows and I left absolutely pleased!

I had a 12:20 appointment. I was there on time. I checked in and the two sales people told me she was just finishing with a customer. 30 minutes later I finally was helped. I had to go up to the people that checked me in and ask how much longer to which she gave me a flat response of I don’t know, she had a sunny disposition when she was offering me products to buy.
However the brow expert Michelle was absolutely wonderful. She was compassionate about me having to wait so long and was very apologetic. She was great to work with. The two other women were horrible very unprofessional!