America’s Tire Store – Temecula, CA

Got a flat tire and needed to replace the tire. They didn’t have the tire we needed. We were on our way from San Diego to flagstaff. To help us on our way they gave us a loaner tire to make it to flagstaff and get the replacement we needed then. Outstanding customer service!

I called and asked if they made appointments and the man who answered the phone was extremely rude. he said «first come first serve, and plan on a long wait.» Then he just hung up on me. Obviously they don’t need my business. I found a place in Temecula with incredible customer service. I would rather give my business to a company that treats me better.

This place is lousy. Got here at 1:00, it’s now 2:00. My car sat in the parking lot for almost an hour. Tire prices are good, but service is under par.

I buy all my tires from Americas Tire and the following is why. The customer service, honesty and pricing can’t be beat ! Yesterday I went to the Winchester rd store in Temecula and spoke with Richard. I had a question about tires on my Mercedes GL 450 that were wearing faster than I thought they should. Richard inspected the vehicle and said it was ok and the tires were wearing evenly. He also said that this is not uncommon on heavy vehicles like mine. Richard explained the warranty on the tires and gave me a great deal upgrading to a new set. This was all done fast, honestly and fair. My thanks go out to Richard and Americas Tire for another job well done. I will continue to use them for all my tire purchases, and you should as well. Thanks !
Wayne

Had a nail in my trailer tire so I took the wheel off myself and brought it in for repair (on a busy Saturday I might add). Spoke with Tim at the desk who was very professional and courteous. They took my tire and had it repaired in 30 mins on the dot, free of charge. During my wait, I could overhear conversations between the employees and other customers. I was very impressed at the level of customer service. Thumbs up for this place. I will be returning in the future.

TOTAL NEGLIGENCE!!! DO NOT GO HERE OR YOU MIGHT END UP DEAD OR IN A SERIOUS ACCIDENT!!! I went in for a tire rotation and they told me I needed 2 new tires. When they installed them they did not do it correctly so I ended up with a flat tire while driving on the freeway. Managers admitted it was their fault and the guys did not do it correctly. Not only was it a life-​threatening situation (and I have kids!), I had to waste SO much of my time dealing & fixing this problem. This was my first time at this location and it will be THE LAST.

I needed new tires bad! Edgar helped me quick and provided excellent customer service. This is where I always get my tires and they are deff in the business of great customer service!

Walked in because I had a flat tire. Edgar, Tim, Rich, and Shaun provided exemplary service. The car needed a new tire after all, but I was in and out in about an hour. I always go to America’s Tire for my tires and rotations. Great prices and amazing service. Thanks Guys!

Amazing service by these guys, especially Edgar. They are happy to help and I overheard a convo where all the guys are truly customer service oriented and even was willing to wait for someone to come after they close so they can help her. Edgar even let me borrow their book to take home so my husband can pick out what rims he likes so I can surprise him by «pimping his ride».
Thank you for the awesome service and great attitudes. I’ll be happy to spend my $ here.

Great bunch of guys! Despite closing in 25 minutes, they took us in, found the problem, and got us a new tire! Would recommend them, most definitely!

Made an appointment at 8:30 am was done and out in 20 minutes!
Always top notch service at America’s tires. Don’t shop anywhere else for tires. Thanks Tim!

I don’t live anywhere near this store but was in the area for work. I’ve had a slow leak for some time and had a little time to spare. I asked if they would be able to check it out and I only had an hour. The gentleman that helped me was friendly and professional. In the garage, there were many employees working hard on all the vehicles putting new tires on, fixing leaks, and filling tires.
My tire was plugged in about an hour. When I tried to pay, they said there was no charge. They also offer free air pressure checks in one of their garage bays with a banner. I was impressed with their time promise and work ethic. Everyone was working hard on all the cars and everything went smoothly with everyone. Looks like a well managed business. Thank you for your help last week.

I am giving this company a one star, because I never got tires from this place. Drop my truck off this morning with my three-​year-​old about 930 in the morning. We were told that it was going take about an hour to an hour and a half to be completed. Great, so we walked across street to the mall and killed about two hours of our time. Walk back over and stood in line at 11:30, noticed that my car didn’t even move from the spot that we were putting nor was there any tires put on. So I asked the gentleman back and said I was going elsewhere and he replied by saying were backed up and there is one car from me. I’m sorry but I have a tired and cranky 3 –year-​old and now don’t have time to wait. So now I have a tire that’s probably gonna blow in a couple days and now I have to go through this process again. If the manager review this feel free to contact me.

Customer Service excellence! I would not go anywhere else to get new tires. They really take good care of you. They deserve 100’s.

This review is way over due! What can i say?
Top Notch customer service by Rich.
Have you ever walked to a store and feel so happy going there because the people who work there are top notch and walk out with confidence knowing that they got your back if anything happens to your tires? I do all the time with this store.
4 months ago i went here to get my wheels and tires installed. Over the phone Rich was very knowledgable about their products and he promised me that he will take care of everything for me. I came in and it was easy. He also cared that only hand tools are used for my car because of the expensive set of wheels and lugs.
Rich price matched the competitors and gave me a discount and l also bought the warranty. I usually never buy warranties on anything but I trust these guys. They sold me on customer service.
Yesterday my car hit a nail and the air was leaking pretty bad. I came to the store when they were already closed. Luckily Rich was still there and he opened the garage for me and let me park inside the store and told me my car will be the first to get work done the next day and said that i will get a call at 830 in the morning.
Well this morning at 830 got that call and they said my car is ready. Very impressed.
Thanks Rich.

I happened to be the lucky one to drive over a large drill bit a few months back and it just so happened right near America’s Tire. I usually purchase my tires through them and always receive good service. My tire was basically new, but not purchased at America’s Tire and they still took good care of me. I will most definitely continue to be a loyal customer as long as the awesome service remains. Thanks guys.

I’ve been buying tires from Americas tire, since I’ve owned a car. I’ve recently transplanted to Temecula, from my hometown, where I was well known at my local Americas tire. I was kinda nervous going to a new one since, I wasn’t sure if it was just a great company or if it was just my particular locations. I was happy to find out it was just a great company!!! I recently bought a brand new car (Its only 4 months old) and, I ran over a nail. Since, my tires were the stock ones from the dealer I went in expecting to pay about $ 30 to get my tire patched… but, because I had purchased new tires on my old car about 6 months ago they said they would patch it for free. I was shocked because, my tires on my current car weren’t theirs. The guy who helped me was super friendly, this is another great location.

Found this location while I was on the hunt for new rims and tires. After contacting my out of state vendor for some pricing I preceded to play match that price. I phoned around and arrived at America’s Tire and found that they came very close to my contact.
They ordered my items and in two days I was on my way. The installation was superb. They were so detailed oriented that they even brought me outside to bring a small defect in the manufacturing of one wheel to my attention. It was so small that one had to truly look over the rim intensely.
Service is exceptional and the best you’ll find.

I bought tires here several years ago for my old car that I have since sold.
Through the years I had several different tires on my car from other «lower quality» shops like Walmart. Yet, I would still bring my car to get a rotation and balance to Americas tire and they would still do it for FREE! Simply because I had bought tires from them at some point and the service was never compromised.
3 years ago I bought a new car and last month I finally was due for new tires. Being older and wiser I knew I had to buy the tires with the place that has always treated me best! So I got my tires here again and will probably come back forever.
This place is great and you’re wasting your time going anywhere else.

Very prompt service. Their customer service techs were very nice and easy to work with. Prices are reasonable and they deliver on their word. I surely will be returning.

Came in 15 minutes before closing for a tire repair. I asked if I was too late to be helped. Not only did they fix my tire, they did it free of charge. Knowing I’d purchased elsewhere I tried to pay. All they would accept is my business in the future. That’s legit customer service.

I came here and I waited for about five to ten minutes before I got help by Damian and he was incredibly helpful! I told him it was my first time and he knew how to guide me right through the process. When we finished looking at the tires, he asked if I was getting an estimate or wanted to go ahead and get some tires there; so I told him I was comparing their prices to Costco’s so he went ahead and went online to compare the tires so I didn’t have to move a foot! He was extremely helpful and it was about ten minutes before closing and the guys went ahead and put on the tires instead of making me come back the following day since I was already there!
Overall a great place and I would definitely recommend it to everyone. Best tire service from Damian and the rest of the guys; starting from having the door opened for you to having new tires with no hassle.

I’d like to thank Victor for his wonderful customer service today. My daughter bought tires there in July last year and the old (blown out) tire was left as the spare (unbeknownst to her). She had a blow out today and had to pay for towing. Victor spoke with the manager and had the towing reimbursed. Thank you for not taking advantage of a teenage girl.

America’s Tire is the best! I brought in my Infiniti G35 with a flat driver side rear tire. I got there at 6:05 p.m. — 5 minutes after closing mind you — and they helped as if time was no issue. They inspected my tire, determined that it was my chrome wheel that caused air to leak and stated that it was not necessary to fix, but to monitor and fill with air as necessary. They spent 30 minutes and charged me NOTHING! America’s Tire — you’ve always had, and always will have my business. God bless you!

You never except every chain store to be so polite and enthusiastic about helping someone. Especially for free.
I was having a problem with some road noise on my car. I suspected it was from my tires.
They checked my tires. And told me what was wrong without wasting my time or trying to sell me anything.
They even checked my tire pressure on all my tires even though I didn’t even buy my tires from them.
They are all around a great place to go in my book.

Been utilizing this store for years for both my personal and our commercial vehicles.
Always had friendly, helpful service.
Had an appointment to go to and 45 minutes to complete the job. Can you guys do it? Yes sir was the reply. Went to get breakfast. 35 minutes later received a call the vehicle was ready to go.
Bonus points:
Damian, a 20-​something working the counter and assisting me, walked with me to my car to inspect the tires. As we left the shop he opened the door for me. I said «thank you». His response? «you’re welcome!». I almost fainted. What? For once someone in his age group actually responding with an appropriate salutation other than the brain-​dead, disrespectful «no problem»?
Damian, you will go far! You repped your parents well. They should be (and I’m sure are) proud you’re their son!