I like the idea of a home town type business, but everything I buy there always breaks or doesn’t work well. I’ve shopped there at least 10 times. The younger people who work there mostly ignore you. with the exception of the one kid who is about 19 – 20, the lady that works there is super friendly and the older people are pretty good to the customers. I have bought a heater there last year which worked fine for 2 weeks and then shorted out and burned in the plug area, scary! and I’ve bought some plumbing stuff there which always break after a few months. Their prices are great, but I just can’t support them anymore. It cost too much $ and frustration to replace this stuff over and over.