Building Design Specialist

This is an honest review for Building Design Specialist. Ken Sampson is a really good sales man. He upsells you on everything. Everything seems like a battle with him. Either he has a bad memory or he likes to pretend he doesn’t know what he said. Luckily I work from home, so I was able to watch every step of the way. They would have made so many mistakes, and probably told me it’s too late to fix or I would have to pay to change. I was so relieved when the project was finally over. Overall I was happy with the end results, but I think I had a lot to do with making sure it got done right. When your paying this much money you expect everything to be done right. I just wished he made the experience a lot less stressful. I didn’t like the feeling of negociating with him every step of the way. I had a year warranty on everything, but 9 months later I had something really small that needed to be fixed, and he didn’t return my call or email for a month. Then finally I told the secretary I need to speak with him, and she said he is not going to fix it. I figured he has to be going out of business or going through bankruptcy or focusing on another business to not fix something this small. Be aware if you are thinking about giving him a deposit. He does pick up calls for new clients to hopefully get new money coming in, but he is not taking any calls for old clients now. He also started a new solar company, BDS Solar. I would seriously suggest finding someone that is easy to work with, keeps their word, and understands a happy client equals referrals. I just felt like he doesn’t care if you are happy or not.