Best Guy Development

Had a Best Guy Development Representative come to my house. I did not have any work done by this company this is just a door to door representative that is selling their service. Bad experience with this person, no respect and the person did not look like they were all there. If this company wants to gets people’s business they should have nicer people requesting personal information and show some respect. No I would not have any work done by this company!

DO NOT sign a contract for work with these guys… They are not Best Guy, they are Worst Guy.
The company is out of Tarzana however, they have guys in the bay area. I think that is so no one can find them when you look on Unilocal!
Sorry for the harsh statement, however, it is true. I responded to one of the calls when I was looking for guys to do a tankless water heater install and an electrical job to install a 220V line
in my back garage. Usher, the slick, smooth talking «Field Supervisor» came to the house and wrote up an estimate with his «Plan A» Plan B” estimates… Basically, plan B is if you pay by Credit Card. He sweetens the offer by quoting you a discount for paying by check, and offering you senior discounts, and discount for placing a sign in your yard to advertise their work. This is Plan A… Oh, and you had to sign the contract on the spot or the Plan A offer would no longer be offered. So, you had no time to check these guys out. I was skeptical, but I signed. They were clearly the lowest offer having gotten ridiculously high bids from Companies like Mike Counsil plumbing and Castle plumbing.
Things went wrong from the start. The first electrical guy (Rick) came in and tries to upsell you on a ¹²⁵⁄₂₀₀ Amp main panel box. Plus a separate box in the garage. The additional work would be $ 4200 for 125 Amp service, $ 7200 for 200amp and $ 600 to add a new box in back garage. Stating that these were his cost.ridiculous.
So, after weeks of waiting, excuses, calling, being stood up — The plumber guys finally show up and do the job in 6 hours. After a few more weeks of waiting and more delays, and a 3^rd electrician coming out, I called and asked to cancel the contract with Best Guy and they agreed. I went out and got my own electrician to finish the job.
I was ready to file with the contractors licence board, but they agreed to a small refund that doesn’t cover what I had already paid. However, I agreed to the refund just to get these guys out of my life.
We have lived here for over 30 years and have worked with several contractors thru the years in this house on various projects like remodeling, room addition, kitchen remodel. I have NEVER had such a negative experience with a contractor for this basic 2 day job that took over a month to complete.