American Rent All

Used them for a culmination at an Elementary School. They provided excellent service. Set up was fast and they even picked up the same day. We experienced size issues and they were able to break down the stage and set a new one up all in an hours notice! I would definitely use them again. James and his crew are great and I would recommend them to anyone looking for fast, friendly and professional service.

I rented some party equipments for last weekend. The ordering the items Were very easy. The prices are very affordable.
Everything was delivered right on time and nothing was missing and or mistaken.
They also came exactly on time and picked up everything.
I didn’t notice any dirty chairs or tables. Very happy and will rent from them again !

I had to rent some last minute staff for the party and this people are really awesome and very helpful … The manager was very nice and the guys worked there help me load the truck … Thank you so much !

I called budget rent a truck over 3 weeks ago for a moving truck for my move this weekend. I was told this is the company location to pick up the vehicle. I have confirmation for this truck and today they call me to cancel stating ups rented all the trucks and so sorry. Total bs. They have my deposit tied up and now I’m out a one way truck. Never do business with this company or budget trucks again!

These guys rent Budget Rental Trucks… they guy in charge of the truck rentals is very rude and has a bad attitude.
I was running a few minutes late and called in to let them know that I was literally 2 minutes away.
Without taking a breath, the truck rental guy raised his voice at me at commenced to telling me off for being late… and then told me that it is my fault and that even if I show up and he is there… he is not going to rent me a truck until he gets back lunch.
I told him that I would wait for him to finish eating… he told me that it’s going to take 1.5 hours for him to eat! SMH
I requested to have the woman who answered the phone to help me… he said «no».
I canceled my order and will NEVER rent from them again.

I have used American Rent All for over 20 years (as had my mother and my sister-​in-​law). I just went on line to check if I could order the linens that I need to rent on line. This is for a small party, but we have all used them for all size parties. I was shocked to see negative comments. We have all had positive experiences with them or would not continue to use them. We have never had any defective items, dirty items or any problems at all. They have worked with us to make sure that the delivery time was convenient for us… as well as picking up everything after wards. I’m just ordering linens at the last minute and there is no question in my mind that I won’t have any problems.

Picked up 20 chairs for a party. When I got home and opened them up they were filthy and crusted with food. My husband had to hose them off and scrub them clean. We have called several times to speak with the owner and no one with any authority has given us any satisfaction. The help keeps saying the owner will call us back. We have left several messages and have not heard back in 2 days. This is no way to do business and I would not recommend them.

Do NOT use this company!
My mother rented approximately 40 to 50 white chairs for my father’s memorial. She asked for the least expensive because it was an outdoor event. She did not expect anything fancy, but she did think the chairs would at least be clean. They were FILTHY. So on the day that we were grieving my father’s passing, my brother and nephew had to hand wash every single chair before the mourners arrived — a huge task on a day when we were all extremely sad.
When my mother later called to complain to American Rent All, their callous attitude was, «We told you they were cheap.» They NEVER told my mother the chairs would be filthy. And their customer service in response to us has been nothing short of cold-​hearted and cruel. My mother is a new widow. She is in pain and they sent her filthy, dirty chairs and — worse yet — they don’t care.
Again, do NOT use this company!

I have been using them for 10 years and have received excellent service each and every time. They deliver and pick up on time, always exactly the right color, number of items, etc and have never had an issue with a defective item. Have mostly done tables, chairs, serving dishes and heaters — but one time they supplied everything including a floor to turn one of my rooms into a 70s disco with smoke machine, strobe lights, and lighting. May not be the cheapest place around but for this kind of service you absolutely get what you pay for.

I used American Rent All for chairs, tables, linens, dishes, silverware and wine glasses for a Passover Celebration in my home. There were 22 people attending. I dealt with Sonia. She is very nice and was extremely helpful picking the items that we needed. She e-​mailed the invoice to me, I paid with a credit card and the rental items were delivered and picked up from my home in a timely fashion.
I would definitely use American Rent All again for any party event I have in the future.

We worked with American Rent-​All for a client event we did in Hollywood and I was very happy with the great service and flexibility provided by them. Not only were the office managers very flexible and understanding, but their on-​site, set-​up crew was too. We were able to achieve the perfect look for our event and it couldn’t have been done without us working as partners to pull this off.

It was an AMAZING experience working with American Rent All. Their entire staff was knowledgeable and professional and they were true partners and collaborators in putting my event together. They were creative and flexible and they were able to accommodate the changes we needed to create the ultimate high-​end experience lounge for a Pre-​Grammy event. Their products are high-​end and very clean the staff on site was professional and all in their uniforms. I am looking forward to many more opportunities to work with them in the future. Furthermore, the staff is honest and accommodating and they will work with your budget and vision and find a happy marriage between the two.

I had a great experience renting from this place. I had a huge birthday party with about 200 hundred people. I was so worried about how everything was going to look. The agents at American Rent All were so helpful and made my party look beautiful. Many of my guests were asking me where I rented from because they loved what they saw! If you are planning to have any sort of event and need some rentals, I definitely recommend giving this place a shot!

I had a really horrrible experience with this place. I found out that this place is around the corner from my wedding site — «perfect!» I thought. It turned out to be a nightmare. I rented 2 fancy urns to hold coffee and tea for my guests. My two problems with them:
(1) They are shady with their money:
I had a friend pick up the urns for me and charge the $ 100 credit card hold on his credit card. The deposit was a «hold» for first time renters. I am used to places keeping a credit card on file in case something happens. Not only did they charge the card for the $ 100, but it took them a MONTH to clear it! It was such a nightmare. What was suppose to clear in 3 days was drawn out to 4 weeks. The worst part was that I was on my honeymoon overseas when this happened, so I had to make international calls to figure it out. They strung my friend and me along until the third week when they told us that their manager is the only person who can clear the charge, but she is out for an emergency. They could have told me this from the beginning, and really, for a business, having one person be in charge of something without a backup is just stupid. The charge was finally cleared a month later. Geez.
(2) Their merchandise was defective, and they blamed me for it:
The coffee urns are supposed to use a standard sterno burner to keep the liquids warm. One of the urns had a defect where the sterno I bought (the standard sized one you can get at any store) wouldn’t fit. When I took it back and demanded a refund, they told me it was my fault and that I should have known to use a smaller steno. WTF. how the hell am I supposed to know that before my event, especially if the pick up is just the day before? Check your equipment people, and instruct your customers how to use your crap! I eventually got them to give me my money back, but I was insulted that they would blame the customer for their defect.
Please do not use this business for your special events needs. When I think back to my wedding experience, this business is one of the only regrets I have, thank God!

I rented a few items (tables, chairs, serving platters, trashcan, etc.) for a small party at our house in Feb. 2010 and had a pretty good experience. I went to the showroom and ordered on the spot. The ladies there were helpful and pick-​up/​returning the items was easy (we did the pick-​up/​drop-​off ourselves so I can’t speak for their delivery process).
Since I had luck the first time, I just rented items again for a party we’re having in 2 days but went through their website this time. I reserved the items I needed through their «contact» section and got an email back from Jacqueline within minutes! They were out of one of the tables I needed (30″ round) but I’m sure I would have had better luck if I hadn’t waited so long to reserve. Overall, great place to rent from and I’ll rent from them again!