Sheraton Tarrytown Hotel

This hotel was quite nice. Clean, well maintained, looks exactly like all the other Sheraton’s lol The room was spacious and had all the amenities we needed. We were able to have breakfast in the club lounge which was mediocre at best. Typical continental with fruit, juice, strange eggs and coffee. There wasn’t really any seating in the breakfast area, it was more like a den or office so it got quite full (especially since it was mothers day weekend).
The strangest thing about this hotel is the location. It’s in the middle of a giant parking lot seemingly in the middle of no where with an office building on one side and a grocery store on the other. We had to drive to all the Tarrytown attractions/​restaurants we came to see. Not a big deal but definitely not downtown.
Overall I enjoyed my stay for what it was, a night at a hotel in the middle of nowhere.

Nasty hotel. It’s worn, dirty, low quality and feels cluttered. The hallways smell like pot. Checked in and the they gave a room where the door was broken, and room was sad and dark. Getting to my room was also challenging since some left a bed in the middle of the hallway. Front desk clerk changed my room pretty quickly (I have no complaints about her) and while the rooms door works it is still a dirty dingy room. The hallway on this floor also smells like pot but even more than my original floor.
Also TVs are old, small and low quality.
Carpet is stained everywhere.
Only recently started staying at Starwood hotels and not impressed at all.

Andrew the front desk manager was extremely helpful with my stay at the Sheraton. Was looking to stay out for the night and got the best deal at the Sheraton. I arrived late and was abled to have a late check out. He had amazing customer service and I won’t be staying at any other hotel other than the Sheraton in Tarrytown from now on ! Thank you.

My request for early arrival was not honored. I left two hours and came back and the front desk was unable to reach housekeeping to see if my room was ready. After about twenty minutes later I was told my room. The rugs look a bit worn and stretched and the furniture kooks tired. What shame. This was once a nice place. This place needs a makeover and updating.

The rooms are out of 1976. that NEEDS to be updates. None of our electrical sockets worked. HOWEVER, the staff was very nice. It was quiet. And the UBER charming Irish dude in the lobby is worth the cost of admission. Here’s to you, bro!

My review of this hotel fluctuated… a lot. We blocked out rooms at this hotel for our wedding. It’s a nice hotel and they are very accommodating. While the initial person we were working with left the hotel (and no one informed us about it), the next person we got was great. I wanted to get my hair/​make-​up done in the hotel room and she was great about telling us they could bring in mirrors or extra lamps and she even took a video of one of the suites to help determine if there would be enough lighting. Service was excellent and the hotel itself is very nice. We took some nice photos at the bar in the restaurant and out back for our wedding and they turned out great. And the suite my husband and I stayed in was huge and wonderful.
The only downfall was that we were promised SPG points for having a room block and it took about 10 phone calls (including calling the corporate office multiple times and being told they couldn’t do anything, it all had to come from the Sheraton Tarrytown) and 4 months for us to finally get the points we had been promised. We were told it would take a couple weeks…4 months is a far cry from 2 weeks. And of course we needed those points to book our honeymoon and so we didn’t get them in time.
I initially was going to give them 5 stars, but after the points fiasco, I wanted to give them 1 star, so I’ll settle for the middle.

IF YOU LIKE…
To watch staff openly yell at each other.
To wait 30 minutes for a Caesar salad.
To be asked what a fax machine is.
To hear kids running in the hallway at 7am.
To have 1 set of towels in your room.
To wait while they find an Interpreter.
To be around angry, depressed NY’ers.
To wait an hour for a cheeseburger.
To pay $ 250 a night for all of that…
…then this is YOUR kind of place!

Clean. Close to Sleepy Hollow and the Hudson river. Staff was very plesant and friendly. Room décor was up to date.

I had a good time here. Was really what I expected from a Sheraton. Beautiful room & bathroom. Starbucks in the lobby. Nice hotel if you just wanna get away from the loud, chaotic city. Only thing is there was no fridge & microwave inside the room. Hotels I go to usually have that inside the room. They brought up my robe & toothpaste but it took them 1 hour to bring up my robe. Also they charge you a holding fee but thats most hotels. The problem is when ur booking the room theyre supposed to inform you bc some hotels do, some dont. When I checked in, thats when I was told. Not cool. So those factors is why Im giving this hotel 3 stars

Gorgeus rooms! very comfortable beds, the whole entire place is spotless from head to toe, and theres a huge parking lot! the in door pool is open until 11 pm! the people who work here are very nice also! Theres a restaurant in the lobby, which iwasnt too crazy about by looking at their menu. also a bar and a starbucks. within the room, theres water, tea and starbucks coffee provided. a large, flat screen tv and a bucket of ice to fill. i wish there were fridges in here!

This is a really nice hotel that is exactly what you would expect from a Sheraton. We had a beautiful king bed traditional room and it was large, had great shower amenities, fast high speed internet and a decent enough view. There are a few restaurants nearby and the freeway is one minute away. The Management Staff at this hotel is top notch!
I have stayed at this Sheraton many times and it is a great alternative to the high prices in New York City. Hotel parking is free so I often fly into LaGuardia Airport and rent a car. It is an easy drove down to the Bronx where you can get street parking and take the subway all over Manhattan from there.
There are a lot of plusses. The bar downstairs is really nice, the in-​room amenities are excellent. There is a microwave on each floor, great ice machines, plentiful parking and nice quaint cities nearby. There is a new Stop & Shop market that is right next door. I would strongly suggest the short drive to Sleepy Hollow.
Suggestions:
1. Delgado’s Grocery in Sleepy Hollow;
2. Village Wine & Spirit Shoppe, Sleepy Hollow;
3. Dunkin’ Donuts, (137 Wildey St, Tarrytown, NY 10 591); and
4. Woodbury Commons Outlet Mall

I heard on Bloomberg news recently that Marriott has been doing a fabulous job with managing it’s brand and it’s customers and that SPG is confused and lack behind expectations and competition. I have experienced that this weekend firsthand.
I’m part of a wedding party in Terrytown NY — reserved two rooms under my name with the wedding room block — 2 months in advance.
1. Friend checks in — was told via phone room can be charge on cc on file– in person friend was told otherwise
2. Friend received a used room with a used towel and unchanged sheets
3. Took us 30 min for this front desk guy to change the room
4. Needed double bed and told us it’s sold so the other friend needs a separate sofa bed — ridiculous
5. When I check in there is one person working, no one at front desk, I wait 20 min.
6. Asked manager to call me, no phone call
Worst experience at SPG– calling corporate

Just an average hotel with very little to recommend it beyond its location and the SPG program. That said, the front desk does not seem very familiar with the preferred guest program. I guess they must not get a lot of platinum travelers, but they seemed very confused.
Rooms are ok, but outdated. Mine had an elliptical and exercise balls. I’m not sure what that was about, but it makes the rooms certainly seem less homey.

The hotel seems very nice as you drive up, there was some construction going on. Check-​in was painless and when I got to my room. it was clean with a modern look. The hotel overall seem very well maintained. They had a small pool with a hot-​tub that was kept spotless, and the exercise room was small but convenient. What I thought could use some improvement was the restaurant in the lobby. I ate a couple of times and the food was ok and the drinks somewhat pricey. it has a lot of potential to promote more business with perhaps a Happy Hour and some small plates. I went to the Marriott next door and the restaurant was awesome. This hotel is geared more towards business. So with that being said think like a business and promote more… Overall for a short stay is not bad.

Very nice addition to the area since I last stopped here. Wi-​fi was free to Sheraton members, though their system hasn’t upgraded to reflect that yet. A quick call to the front desk sorted it, and the charges were removed on check out.
Our floor had no ice machine, which was annoying but not the end of the world.
The rooms, bedding, bathrooms were extremely clean. Very comfortable bed as well. I would stay here again without issue.

I take it back about waiving the pet fee… I did get charged for it after all. They sent a separate bill. A bit of a bummer, since reading about others who had it waived (and being told the new policy was to waive it), was one of the MAJOR reasons I chose this hotel.

Stayed ere two nights while visiting some areas North of New York City.
Up front, the major reason for only 3 stars is the lack of free wi-​fi. Now, I realize there is a certain amount of infrastructure required to provide wi-​fi, but lets be serious, you get it free at Motel 6! So, that aside, our stay was very nice. Only other real complaint was, we were on the one floor WITHOUT ice and vending machines, so had to get an elevator to get either. No fridge in the room either, though there was plenty of space to have had one.
Décor of the room was quite nice, well accustomed to the area of Tarrytown/​Sleepy Hollow. One nice feature that seems trivial I guess was you got full sized pillows, not mini’s. Haha. Other than check-​in, we really didn’t have much interaction with the from desk, but they were friendly and always greeted us when we returned in the evening.
The Restaurant was great! We had dinner and breakfast there and both were above average in my opinion. I had chicken carbonara and my wife had lobster mac & cheese, with of which were served in a very large portion.
We also greatly enjoyed the cheese plate appetizer, it had some wonderful selections!

Mixed feelings about this place: the rooms are A-​ok, and if you can nab a suite they are very nice indeed. However, this hotel is situated in the middle of nothingness (well, there is a Shop-​Rite grocery store out beyond their parking lot…), with numerous other hotels scattered up and down this state route, so don’t expect to «see the sights» or feel any of the history of Westchester County from here. This place is flat out isolated. The overall feel of the interior, both in the lobby and the rooms, is traditional Colonial.
Their restaurant and bar area is very nice (again traditional, but the wood dining tables are a little beat up (try tablecloths, Sheraton!), with many regulars returning there just to eat and drink with their favorite bartender. During a recent stay, wanting to watch the World Series in a convivial atmosphere, I wandered downstairs for food and drink, and discovered that quite a few patrons are locals, so it’s kind of a Cheers feel.
The food seems to be a source of pride there, however, recently I asked for French onion soup, and was given a hot mess of almost black broth that was a dead giveaway I was getting days-​old, multi-​reheated swill. I sent it back, and the waiter seemed truly offended –and– made it a point to tell me that «no one ever complains about our French onion soup». I told him that there’s always a first. Lo and behold, 10 minutes later, unrequested by me, a fresh bowl of a beautifully flavored and light brown base of French onion soup reappears at my table, with nary an explanation, other than «sorry sir». Clearly I got the bottom of the barrel first time around and they broke out the fresh-​made after a patron complained. Don’t try to get one over on the Cincinnati Soup Nazi, peeps! (I also had the tempura battered jumbo shrimp and it was stellar).
In my never-​ending effort to avoid the blunt force trauma of the crush of JFK or Newark humanity, I often fly into White Plains, where the hotels generally suck and at $ 275.00 as the average rate there, I’m ok to scoot 8 – 10 minutes over to Tarrytown and save some dough. Having said that, I’ve given it 3 tries to impress, yet remain ambivalent. It’s just desolate there, although the old downtown Tarrytown (probably about 200 years young) is charming for sure, if you find yourself staying here (cab only however).
I’ve been thinking lately. I might just pony up the extra dough needed to stay at the Ritz Carlton in White Plains on my next business trip to the city. I’ll have to work very hard on my Barney Fife upper-​crust sniffle beforehand. I think I’ve got this.

My boyfriend’s sister was married this past weekend and this was one of the two hotels the party recommended. Because we have a socially awkward bulldog, we were timid to leave him with our dogwalker over the weekend, and instead, delightfully discovered that the Sheraton allows pets at NO additional cost! (Their website noted a charge, but when we arrived they said that was an old policy and that there would be no fee.)
We crate our dog, so we have no reservations about signing the little waiver (e.g. dont let your dog chew everything and poop everywhere and terrorize other guests).
The front desk was extremely helpful and we had no issues getting our dog in and out of the elevator to go outside to do his business. The elevators are a bit slow, so make sure if you DO have a dog, to take it out regularly to avoid an emergency.
We paid for wifi– but within 10 minutes, my guy said that it was so slow that it wasnt worth the $ 10 — we called the front desk and they refunded the money and turned it off for us. Very helpful and easy!
The restaurant in the hotel is pretty pricey for what it looks like you get (breakfast was $ 4 coffee and $ 14 entrees). Luckily there is a grocery store on the other side of the parking lot (easy walking distance) — we went over and got a bottle of wine, sandwiches, and bagels/​cream cheese for meals in between wedding meals.
Overall — a fantastic experience in a great hotel!

Having come straight off a train from NYC to the Sheraton, it took me a minute to really believe that the hotel was as nice as the lobby implies. A nice open layout, fancy-​looking bar, tasteful decorations, and friendly and attentive staff. Then I got to my room and it became apparent the niceness of this Sheraton is not a veneer.
We did spring for one of the better rooms, but it was still one of the nicest rooms I’ve ever stayed in. The room was well put together, the bathroom felt homey, the bedroom spacious and comfortable, and the office desk and chairs were a classy and useful addition to the space. The toiletries provided passed my muster (disclaimer: I am a male and I don’t care about hair products) and they even provided a nice shaving cream which I may or may not have decided was good enough to smuggle home with me. Water pressure in the shower was good, shower head could have been better but it did the job well enough.
Internet was provided for us, I used it mostly for light web browsing but did watch some videos, no lag or issues on their end.
Since we were on the top floor, we got a nice breakfast buffet in the upstairs lobby, which while not mind-​blowing, was a great start to the day. Fresh fruit, scrambled eggs, yogurt, and some other things I forget (I went to a wedding– sobriety optional). They also had a nice latte/​cappuccino machine with decent beans in it.
The bar was a fairly swank affair, lounge chairs that you sink into, marble countertops, and a fireplace to boot. The bartenders were just as friendly (if not more so) than the rest of the staff, and the pours were good. Not at all cheap, but good.
My experience at the Tarrytown Sheraton was a very good one. The staff did a great job, the hotel was neat and clean, and the decorations were pleasantly upscale. I would definitely be back.