The Preserve at Mobbly Bay Apartments

I think this place deserves a better review
Ive been a student and graduated recently from u of m and moved here for a job. Not to say this place is perfect — no place will be to be honest. I lived at at least a dozen places during my undergrad and grad school and found out this place actually to be one of the better ones
People dont realize that the staff are working all the time and human error happens. And SHIT happens this is life.
I would like to respond to the other review
The staff works for regular hours — this is very common, every apartment i lived at before was like this. They have hours over the weekend so it is wrong to say you can never reach them
Read the lease agreement carefully after all it is your responsibility. In the agreement it clearly said u need to give 60 day notice when you want to break the lease, when you dont want to renew the lease, or if u are on month to month contract
They staff doesnt determine the month to month contract price, the system does.
I never had issues with maintenance. Understandably sometimes they dont come to you right away. There are several times they didnt come i simply reminded them again and they came next day to fix the issue
Claudia is very nice. She might be sarcastic at time but seriously, to say shes the rudest person is overkill.
Sometimes it gets noisy that happens in any apartment complex. I found this place mostly ok. There are more kids recently but i am ok with their craziness
There are definitely things they can improve, but also remember they can only do so much

YOU nor YOUR DOOR NOTICE said you can bounce balls but not during quiet hours. YOU AND YOUR DOOR NOTICE SAID NO BOUNCING BASKETBALLS AT ALL. My husband specifically asked that question and you said no bouncing at all. Also when we were told that he couldn’t bounce his basketball, we made him stop, so your comment about multiple violations is not true, and only now just coming up and being mentioned to make yourself look better.

The biggest problem of this place is the management. They recently changed management and everything starts to get bad. When you call there is NO ONE pick up the phone EVER in the leasing office. Their office hour is from 10am — 6pm, for someone who is working 8:30 — 5:30, that means you will NEVER catch them if you need to talk to them. They have some third party taking care the maintenance request. One time I submitted a request but no one ever came to fix the issue for more than 2 weeks. I wouldn’t recommend this place, their office is the worst management I have ever dealt with.