Waited 8 weeks for my first appointment and even received a reminder phone call 2 days prior. Upon arrival, was informed dr. Prockop had taken the day off and all appointments were cancelled.(They claimed a second message was left, also 2 days ago but it was never received.) The office staff stated the next available appointment was 8 weeks out and nothing could be done to accommodate me. Did not offer to add me to a wait list in case of cancellations, and instead suggested I visit a walk-in clinic. Not sure what happened to doctor/patient quality care but this office lacks it.