LensCrafters

So slow. Got here a little after 4… it’s now 6:40 with my eyes dilated. Dr in next room cackling with another patient for the last 15 or 20. Argh. Let’s do this already.

Jason came here to get new glasses on a Saturday and the whole experience was great. From the scheduling, to the arrival for the appointment, to the actual exam and then the actual selection of the glasses, the process was smooth. We were skeptical at first since it’s a national chain but this store operates like a local shop but with the new technology of a leading chain.
The receptionist and the doctor were both friendly and very informative. Jason had to get his eyes dilated so while the dilation was working, the doctor had him walk around the store with a mock up of his lenses so he could get used to the prescription. Jason was able to find several pairs of frames he liked. The glasses consultant was the nicest lady ever!
The technology that LensCrafters has is amazing. They were able to take several pictures of Jason with the different pairs on so he could see what they looked like with his glasses on lol. He narrowed down his choices when he was called back to the doctor.
His exam was then finished and his prescription was ready. We went back to the sales floor and he picked a nice pair of Ray Bans frames. We purchased the optional care plan so that he could get replacement frames or lens cheaper if anything were to happen. He also chose tranzitions and anti-​glare. Then the sales lady took another picture of Jason with the frames on and that was how they got his measurements.
Unfortunately, they didn’t have the lenses in stock that day due to Jason’s high prescription but they assured us that it would be ready within 2 weeks and he would get a text to come pick them up. The lady tried so hard to get us the glasses all in one day! One week later, he got the text and we raced to the store. We had got the store hours mixed up but the same lady saw us through the door and let us in even though they were closed! She said it was okay since they were still cleaning up and because she wanted Jason to get his new glasses! They look amazing on him and is actually improving his vision!
I highly recommend this location on Dale Mabry. We actually live in New Tampa and purposely choose this location!

Ok so first Claudia who works here oh my god smoking hot! so anyway I went here to get some work safety glasses. they had some of the cool technology I’ve ever seen, they have this thing that they put on your glasses and your face like in the movies with green dots and they take pictures to line up your glasses perfectly. Yes Claudia ask for her

Dr. Steve Abrams at this location creeped me out. I’m not usually intimidated by docs, I get an eye exam every year. But this guy just made it weird, I was uncomfortable, he kept making me repeat myself like he wasn’t even really paying attention to what I was saying or like if he was distracted by something else in the room. His «professional advice» sounded pretty hard to believe coming from such a mess of a guy. The girl I picked out my glasses with was nice, though not very helpful. Marcus at the front desk probably overcharged me. Overall I’ve been to lenscrafters many times inside Macy’s in Miami, and inside Countryside Mall, and they were great. This location in Carrollwood left me with a bad taste in my mouth.

I have been going to Lense Crafters for years now to have my eyes checked. The assistant there is amazing but the new eye doctor is not up to par.
He is rude and seems to be very frazzled. I don’t feel comfortable with his diagnosis or his demeanor towards me and my mother. Very surprised that this location brought him on their team. I will definitely be specifying who I want to have check my eyes from now on.

The Doctor here is using the eye exams that he performs as a platform to advocate for an app he is building due out in April 2015.
It’s annoying, he spent 20 mins talking about it and it discredits his diagnosis of possible glaucoma for my significant other.

Excellent store, knowledgable employees, great prices! Everything was clean and in order. They were very quick to see my wife & I. Will be going there every year.

I went to this location once to get glasses. The issue I had with them was that I had to take my glasses back to them at least four times to readjust them, because they either hurt behind my ear, were too loose, were too tight, etc. They just couldn’t seem to be able to adjust them correctly. I ended up just bending the glasses to make them more comfortable, but they would slide down my nose. Also they were expensive… Sigh.