Scooterville

Do not buy your scooter from here. I purchased a Bintelli Sprint in August. It wouldn’t start and when it did start, it would break down randomly while I was driving it. I had it serviced in September and I was told it would be working when I got it back. It worked for 6 days before it went back to its old ways. They refused to fix it even though it was under warranty. I had to take it to All About Scooter for servicing, who charged me less than scooterville, even though I had purchased it from them. I am appalled by the lack of customer service and how poor their product is. Avoid at all costs

We knew nothing and the guy was very helpful and hooked us up! They let us test ride the different options and they take care of your title and tags… Bonus!

Fun place loved my experience. Great owner and great employees. They knew a lot and wanted to help.

If I could put negative stars on this business I would. Long story short took in a non running scooter. I knew it was an electrical issue because it had no spark at the spark plug. The scooter had been running a few months prior like a champ. I called them after dropping it off and giving a reasonable time to look at it. They said they had it running but it needed a service including flushing the fuel, oil change, changing the spark plug etc etc. I asked again if it was running and was told «yes its running» so I approved the service. BTW I was told they had to flush the fuel as part of the getting it running but that «was included in the diagnostic time» That I had to pre pay for which is weird. I was told it would be ready by lunch the next day. I go at lunch and was told it will be a few more minutes. An hour later I was told that the mechanic had some questions. After the question and answer session I was told the engine was trashed. Remember earlier in the story they said it was running. So I asked what did they do. I saw there was a new carburetor on the bike (I did not authorize), there was wiring pulled out everywhere. I was told that someone had replaced the cylinder head because (I love this) «It is too clean on the inside» UMMMM Its supposed to be clean if the engine is serviced properly, and this one was. After going back and forth with the owner about it I finally got my money back and took it to another shop. For a pittance they got the scooter running AWESOME (see All About Scooters review). The fuel that had been «flushed» during the diagnostic had water in it, the carburetor had water in it. There was a lot of screws nuts and bolts missing. DO NOT GO!!! 4 BBB Complaints in the past 2 years, they have their employees write Google reviews to get their star rating up.