My 80 year old mother hired Mike’s to pack, store and then move her into a new home. All went well until the move into the new home. One of the employees stole all my mother’s jewelry during the move in, including many items that my deceased Dad had given her over 52 years of marriage.(My mother had bought the movers lunch and tipped them well!)Mike’s could not have been more ambivalent, insensitive or unwilling to help.(TPD arrested the employee who was convicted and jailed) The employee had a long history of convictions and time served for similar crimes. I asked Mike’s if they screened new employees, they claimed they did. They must be screening on Facebook! A few of her pieces were recovered from local pawn shops. She was awarded considerable restitution which she receives sporadically… the guy has been in jail more than out. Mike’s response was always the same…“your mother signed the contract…”. If you use Mike’s read your contract… ALL of it and if anything goes missing, call law enforcement before you report it to Mike’s. They don’t care…
Fab V.
Tu valoración: 4 Winter Springs, FL
Hired Mike’s Moving to move my senior citizen mother. The 3 men team arrived promptly at the beginning of the appointment window. The movers were professional and courteous. When originally booking the moving service I was nervous from moving horror stories you hear about on the news, but the guys quickly put us at ease. Tyga, Von, and the other guy was a great crew to work with.
Matt I.
Tu valoración: 1 Tallahassee, FL
Mike’s Moving is the worst company to do business with! First lets start off by saying that I called Mike’s to get a quote regarding my move and I had to leave a voice mail for someone to call me back. After about an hour or so one of the employees named June called me back and I was unavailable to speak to her so she left me a voice mail to call her back. While listening to her voice mail I noticed that she gave me 2 separate phone numbers to call in which 1 of those numbers happen to be her home phone number… right then and there, there was a red flag. What business allows their employees to give out an their home phone number to do business with customers? After June and I spoke I decided to go ahead with Mike’s and I decided to only use their labor, I was not going to need to use their truck or anything else. June sent me a contract to sign, in which I did and I sent it back to her. A couple of days later, June decided to send me another contract to sign stating that if I was not satisfied with Mike’s services I could not do a «Charge Back» on my credit card. 2nd red flag. What company asks their customers to waive their rights!!! So I called June and she was very short with me and you could tell she was aggravated and did not enjoy dealing with customers. I asked her about the document she just sent me and she said that I had to sign the document or cancel my move. All the while she was pretty much yelling at me and telling me that all of this was being recorded. I politely asked her if there was going to be a cancellation fee which she said that there was, but that she would waive it. I asked her if I could have a copy of the recording or a document stating that the fee would be waived and she said no and hung up on me. Well, on the day of my move I checked my bank to see if good olé June had compassion and loyalty in her heart to not charge me a cancellation fee which she said herself that she would waive, and low and behold, there was a $ 200.00 cancellation fee. I immediately called the bank and bank employee laughed when I told him the nonsense that June had done and the bogus documents she had sent me. Regardless to say, my money was refunded and everything is right in the world. So if you want to endure a bunch of aggravation and a rude old woman, then go ahead and use Mike’s, just be aware that if they screw you over good olé June won’t be there to help you out. The funny thing is, after my conversation with June, I prayed to God that he would allow June to be true to her word and not to be vindictive, I guess some people at too far gone for God to help.
Magnus H.
Tu valoración: 4 Tallahassee, FL
The guys were there a few minutes late, but called to tell me they would be late. They worked fast, but took care to make sure everything was properly wrapped. Our furniture was delivered unharmed and for around $ 300 for three hours work.