Jahnke Heating & Air Conditioning Inc.

The technician (Cameron) was professional and very informative. He called ahead of time (as I requested) and was prompt and courteous. He fixed my air conditioning problem and I felt the charges where appropriate for what he did. I have called Jahnke in the past and they have always been fair with their pricing. I will use them again and certainly recommend them to my family and friends.

Very disappointed. They came to my business three times, and did not fix the problem. They charged me for each visit even though nothing was accomplished. All that was needed was a switch.

I had air conditioning problems. I called and was greeted nicely and a same day appointment was scheduled for me. The technician arrived and was professional, knowledgeable and I felt he explained my options very well. When I asked him how long he had been doing this because I thought that his experience showed, he said with Jahnke for 13 years. I was surprised to read bad reviews about this company and felt compelled to leave a review of my own personal experience. I read one that mentioned parts being cheaper online. If a fix was only parts then you wouldn’t need a professional. I think that for the most part you get what you pay for and knowledge and my unit being fixed properly and promptly is what I got. I thought that the price was reasonable and I would recommend them and use them again.

The cost I mentioned in the review was for the part only. The labor was on top of that. The price sheet I was shown had both weekday and weekend prices for parts. Both were still ridiculously priced!
Who doubles their prices on the weekends anyway?
The part he replaced was the igniter. Held in with two screws and connected with a simple plastic connector. Took less than 5 minutes to replace.
My review still stands. Complete ripoff!!!

Save your money and go to another heating and cooling co. that actually tries to repair your system and doesn’t overcharge.
There service tech came out; charged me a lot more than they told me they would and didn’t repair my heating problem. Which left me with no heat in the coldest time in Ashland’s winter!
There are many other companies in the value that do excellent work, which not this one.

Several months ago called Jahnke (who had serviced our furnace before) over the weekend to fix our furnace, which had stopped. Was told there would be an emergency charge of about $ 100 plus normal repair fees. Understood and was okay with that. Repairman arrived and promptly locked himself out of his truck! During the hour it took for someone else unlock the truck, the repairman said it was probably just an igniter, an easy and fast fix, and the charge would be about $ 200. It took him 15 minutes and he presented me with a bill for $ 360, which included the igniter plus some charges for «oiling and other adjustments» On an emergency call! Still steamed and if I could, no stars!