Ashes to Ashes Dust to Dust

This company is a SCAM!!! Bruce and Brent Kegebein are THIEVES! Bruce came by the house, seemed like a nice guy and set a date and time to fix our chimney. Bruce asked for a small deposit and we gave it to him ($ 200.00). He ran to the bank and cashed the check. We have never seen him again. This man is NOT licensed and is known in the area as a con man! BBB rates this company an «F»! If he owes you money, go to the police right away and file a fraud report. The police will not take this person seriously until they get enough complaints. Insist on a report and pass the word so the con man doesn’t steel from anyone again.
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This company is terrible. I called for a quote and when they came out (late), I met with the owners son. He wasn’t able to give me a quote until he spent 20 minutes on the phone with his father. Then I spoke with his father and for the first time was told there would be a 85.00 service charge for coming out to go be me a quote.
Tried to get an explanation, but still haven’t. Don’t use this company if you are looking for an honest contractor.

scam! do not pay a dime up front to bruce at ashes to ashes or aa chimney. we paid him half of a job he bid on 8÷02÷11. our check was for $ 475. he said he would be back and finish the job within a week. never saw him again. after multiple phone calls over the three + years a finally received a check for half of the amount with promises to send the other half in two weeks. that was at least six months ago and i can never reach a live person. it’s a waste of time to leave messages even though i always do.
please do not give this person any more money!

Called this company last October to sweep the chimney and install a new chimney cap at my elderly parent’s cabin in Tahoe. They did sweep the chimney, probably because we were standing right there. I also paid him $ 145 to install a new chimney cap. It’s February now. Still waiting for the chimney cap.
I and my family members have called the owner of Ashes to Ashes many times. Every time we reach him, he says «I’ll install it tomorrow» or «I’ll install it next week.» Every time, he has failed to deliver on his promise. We’ve never received a call back when we’ve left a message.
I called tonight to tell him we were reluctantly going to have to take him to Small Claims Court as my parents, who are 88 and 92, couldn’t afford to just give him $ 145. He said he couldn’t remember the job. I gave him the address. I asked him why he hadn’t done the work. He said he couldn’t say why.
He said that if he hadn’t installed the chimney cap this week to go ahead with the Small Claims Court claim. That’s weird, to say the least. I won’t be holding my breath to see if he follows through.
After paying him (why did I wait until it was too late???) I looked up some of the reviews online. Hoo boy. They were bad. All 1-​star except one where the reviewer obviously made a mistake. Oh… there was another one… by the owner of the company. He gave his own business 5-​stars and said that the other reviewers had lied. Really. (Unfortunately this is the first review to go on Unilocal.I didn’t see the other bad reviews until it was too late.)
Do NOT do business with this person. His business should be shut down. It’s hard to believe this man would take advantage of elderly people. But he did. And he has done it before. Unfortunately, he’ll probably do it again. Don’t be one of his victims.
Almost forgot to mention: Ashes to Ashes Better Business Bureau is «F».