Sound Credit Union

This is for all of Sound Credit Union. when I first started banking there no counter to ceiling bullet proof glass now they are a mini prison and trying to talk through the little hole is annoying!!! usually going inside or through the drive through is very pleasant, but recently a teller told me something like my money would be deposited in my account by tonight well that was 2 weeks ago. I absolutely hate dealing with them through their messaging service because they never seem to know an answer. For some reason my secured credit card is closed and has been closed but I don’t have access to my money. $ 2667 to be exact. ***update*** the teller who processed my request didn’t finish it. It was more than one person you suck… I would almost think they did it in purpose. So if I owed Sound credit union money they would charge me X amount per day? So if you want to build credit don’t get a secured credit card with them they are incompetent and I have alllll the emails to prove it! I never like to say or think its because I’m black but hey that door is wide open. I will never say «Sound Credit Union taught me anything worth knowing!» Only bad experiences and them saying on their billboard «we never forget who’s money it is» ya bs they have been giving my money away recently to AT&T! How does a business not charge you for 2 months but then is able to take that money out of your account even when you told Sound to not do it… Under the fair credit act they are supposed to hold the money and investigate my claim (Sound said says optional). So if your just asking a check and getting money back then they are great, but if your trying to handle real business like loans or credit cards do it at your own risk. Ohhh and look for this at he BBB and Washington states banking industry regulators because I know I definitely don’t deserve this amount of incompetence!!! Lisa did I make my self clear now?