Lumber Liquidators

Checked this place out pretty much because k was referred by a friend.
I’m not familiar with wood floors and have always been looking into possibly laying down a new floor because it looks nicer than carpet and tile.
Good customer service and ok prices.
The delivery service was kind of a letdown but I still got the product I wanted and it looks great!

Needed flooring for our new house, we went here as our last stop and got a great deal compare to Lowes and Home Depot. The guys here were awesome especially Steven who accommodated us pretty well! Highly recommended!

My husband and I went here to look for a flooring we had seen and liked in a catalog. We were greeted and informed they would be with us in just a few minutes. They were super busy, but once it was our turn the representative was very nice and informative. He was patient with all our questions and even showed us a sample floor with the material we were interested in.
Overall:
*The prices and quality are very competitive
*Decent customer service/​friendly
*Knowledgeable

Called to the store on Sunday 3÷2÷14. Talked to bill, said they had a no sales tax sale or 10 cents off, whichever I prefer but not both. Came to the store on 3÷6÷14. Talked to Justin, said that no sales tax sale was over which wasn’t a big deal. Told Him I had talked to Bill on Sunday and could get 10 cents off. He mentioned that Bill wasn’t there. He also told me that he wouldn’t honor the 10 cents off either. He told me he would give me 20 cents off on some clearance laminate flooring but I had to buy the whole 818 sf which I only needed 500 sf. I ended up buying it seems how I drove 2 hours to get there. When I pulled my vehicle up for loading the forklift driver started asking me questions who I talked to and when and etc and if I was sure his name was Bill. I told him I was postive and that I wasn’t going to return to the store again. He said he was sorry and by the way I’m Bill and it must of been a mix up because we had alot of new people answering the phones on sunday because they were busy! I was shocked seems how Justin told me he wasn’t there. How creepy. He loaded the stuff and I signed the papers he needed. Started driving home and noticed that they didn’t give me the 2 T moldings I had purchased. I called them when I was 15 mins away, Bill answers the phone. I told him I didn’t get the t moldings, he told me that was his fault. I said no worries can you just ship them to me. He insisted that I should turn around beacust i wasnt that far away and come back or he had to charge me $ 25 to ship them. I was like really? you forgot to give them to me and you want to charge to ship them now when this wasn’t my fault at all. He said he would get it handled. Get a call right back from Justin and he said that he can’t ship them unless I pay $ 5 now… WOW another big difference in there #‘s … I told him to not worry about it and refund my money for the moldings and I would never return and post a negative review. I have bought from this store before and returned because of my experience with Maryann. I will never return again and waste my time or money. What a Joke!!! Worst customer experience ever!!! Its worth paying the little extra at lowes or home depot…

order some flooring a few weeks ago. I was told it was on the truck and would be in warehouse in a week. It arrived 15 days later. Products we choose was a good price but really thin and lots of boards were not square. I should of went to Lowes.