Bucky’s Tacoma Narrows

I brought my car here for a tune-​up. 97 Thunderbird. When my car was done the cost was 150. more than quoted over the phone, my cost was close to 900., which included a new battery. They also broke a piece on my headlight that holds it in place. Ten months later that brand new battery needed to be charged.
Exactly 1 year after a «new battery» is installed, it is completely dead. What? I took my car to a different repair shop, the battery shot. I had to buy another battery plus pay a core charge for the dead battery.
I took the defective battery back to Buckys and talked to Kevin, who in turn told me that they can replace the defective battery, but not refund my money.
Their tune up cost me over 1100.00. I will NEVER go back there and do not recommend anyone take their car there!

I came here on recommendation of another local car repair shop. I was recommended to this specific location because of what his customers had told him about the various Bucky’s locations.
When I arrived they said it would be 50 minutes before they could take a look. I didn’t Mind as this allowed me to consolidate errands and go to Safeway across the street and finish the last two chapters of Harry Potter 7.
I told them I need a bracket for my exhaust system (a previous owner of my vehicle got a little creative one day which was not for the best), and they threw my car up on the lift. They said I need a new muffler, I said I just need a flexible bracket. They showed me specific parts of my car, and had another guy come brainstorm what needed done. I need about a foot of pipe replaced to realign the pipe and allow a bracket to hold the pipe where it should be. It will be $ 100 – 150 and can be done tomorrow. I look forward to getting this minor irritation fixed for a price that fits rather than needing a whole new exhaust system for ten times that amount.

Took my 92 Corvette in for simple front end brake job in which they needed to change both rotors and pads. The manager gave me a price that was very good on the phone so I went ahead and approved the work. They also promised the work would be done before they closed that day.
I got a call later that same day at 5pm from the same manager that the warehouse sent the wrong rotor sizes and that the work would be delayed but would done by the next morning by 10am.
I got a call the next morning around 10am from that same manager stating that he could not locate the right hand rotor anywhere in the state of WA and that the closest rotor was in Portland, OR and that he could not fix the car in the time frame he had promised.
In short these people lie and don’t keep promises to fix your car in a reasonable time frame promised! Not a reputable business to deal with!