Alternative Back Care Physical Therapy

I found ABC Physical Therapy here on Unilocal.I had been to another PT in town who was only mediocre, so I thought I’d try something better. As soon as I walked in, I saw signs advertising that they will enter patients into a lottery for a giftcard if they give a Unilocal review. Well, there goes that.
The PT I met was very professional and kind. He spent a lot of time with me. I had some back problems and he told me that they were related to my SI joint. He did some diagnostic tests, none of which indicated an SI problem, but he told me that was probably the issue anyway. He told me I would have to wear an SI belt for 4 – 6 weeks before starting on any exercises.
He then did a chiropractic adjustment on my back without telling me he was going to do it. It was painful. I have strong feelings against chiropractic work and would have refused if I would have known.
I wore the belt anyway, thinking maybe I needed to try something different for my back. Two days later, with continuing pain, I called the office. A PT who had never met me answered the phone. She told me I just «needed an adjustment» and could come into the office. To have someone without any awareness of my medical problems give me advice over the phone was really disconcerting. I proceeded to cancel all of my appointments.
It seems like this office has a strong ideology for how PT should happen, and they believe the SI joint is implicated in 99% of back injuries. They treat every back problem with this same treatment even if it doesn’t really apply.
The staff was nice overall, I can tell they really believe they are helping patients. I am sure some people really benefit from their services. But I was especially bothered by, a) compensation for Unilocal reviews, b) chiropractic work being part of PT, c) feeling like my individual situation wasn’t really treated, and d) receiving medical advice over the phone from someone who did not know my situation.
I was actually afraid to put up this review because they have my medical information now. But, honestly, I think other people should know about some of the practices of this place. I think the staff are well-​intentioned, but their approach has lost them at least one customer.
UPDATED 10÷18÷15:
I received a bill in the mail for the belt they prescribed me, which is the same one that caused me harm (see above). I am infuriated to be paying for the service but just want them out of my life; they keep calling me trying to get me to come back. STAY AWAY FROM THIS PLACE.

I really enjoy working with Chris Ford and his staff. They do excellent work and I’ve improved dramatically in freedom from pain and flexibility. Chris’ methods work and are different from other PT’s. I have recommended him to others and they were surprised at how much better they feel in just a short time. I highly recommend Alternative Back Care.

As far as physical therapy goes… this place is tops! They really read your body, and correct your problems. Rather than just having you repeat the same exercises that you can do on your own at home, they take the time to examine you, adjust your spine and ribs, and teach you helpful exercises and body mechanics. They really helped me to recover after my car accident.
They have been patient with me and my insurance payment since I am waiting on my case to close. The staff here is more like a family, they have a really positive vibe which really makes a difference when you are in pain and trying to recover. Chris is the owner and always has time to speak with you whether he is the one treating you or not. I saw Chris, Alika, Neil, and occasionally some of the other therapists as well, they were all very helpful and skilled. I have seen three of their massage therapists, two of which I don’t think work there anymore, and I was not too excited about any of them… the massage was okay, just not great. I look forward to trying any new massage therapists they may hire.

I joined the ABC team back in November of 2012 as a Physical Therapist with 8 years experience. I have been amazed at the results we have with our patients and the high rate of success in dealing with neck and back pain. It really is different than any clinic I’ve ever worked at. If you have back/​neck pain and/​or migraines, you need to experience the ABC treatment.

I wish this practice were mobile; they are soooo good. I’ve tried other therapy places and this is the only one that 1 — told me what the problem is, 2 — how to fix it, and 3 — gets me out of the door in much better shape than when I walked in.
Thanks Chris!