Chili’s

Excellent staff – attentive service – and picture perfect wings. Who could ask for anything more?

The food was decent… However, it seemed the staff was a bunch of lazy children. Our waitress seemed to be the only one actually working. Thanks Allison for at doing your job, and doing it well.

Very pleased with our dinner (s), been here three times since moving to the area.
Wife, myself, and 4, 7 year old we’re all happy with our dinners.
Servers have been good overall, a
attentive, and the over all vibe/​noise level is nice, surprisingly calm and quiet overall.
Clean restaurant inside/​out, good food and service, we’ll continue our trips to Chilis!

How can a restaurant call themself Chili’s?
A menu with Mexican fare that lacks flavor and salsa that is horrible and mostly likely pace picante sauce out of a jar. What type of hot sauce is they have for my spicy shrimp tacos they only have Tabasco sauce available. how can you call yourself Chili’s and not have good variety of hot sauce and your salsa is poured out of a jar zero flavor. Would have been better off going to Taco Bell drive thru save myself time money with a better meal.

Dirty.
Dirty floors, dirty tables… dirty bathroom. Sticky tables. Sticky floor.
Uncaring staff, missing management. What is wrong with this location?
Even the urinal in the men’s room looked as though it had never been cleaned.
I was afraid to eat my food, but I was starving. While the food was OK it was way too salty.
The bartender was nice and accommodating, the host (we called ahead) took good care of us as well and our waiter told us he was new but did a good job with our table of 8.
How sad that service all around was good but the condition of the restaurant was horrible?

Well, the food wasn’t that awesome experience. My wife had a salad but the whole thing just almost lettuce but very very few avocado and we supposed to have «extra avocado» that we paid. I’m sure there is room to improve.

Quite a difficult review to write because the food is good but everything else isn’t. The front entrance was dreary and looked as though it might be closed. There was no one at the hostess stand so we stood there looking like a couple of lost souls being totally ignored for a good 5 minutes. Finally a nice waiter, Andy, spotted us and showed us to a table. He brought us water in these grinty perpex glasses. I like the heft of a real glass but if you don’t use them, don’t give me a cheap imitation. The menu was a little confusing too. One item was really another special yada yada…
With Andy’s help we finally negotiated our way through and ordered the mixed fajitas. The starter (included) was a good guacamole and big enough to have some to take home. Likewise, the fajitas were excellent and very fresh. Unfortunately, we were sitting quite near the bar where the bartender had an extraordinarily loud and piercing voice so we had to listen to a constant screeching. If you eat here, get as far away from the bar as possible if it’s lunchtime!!!
Also the toilet was full of cigarette smoke which was really unpleasant. Food is good value for money but even though I will eat it again, it will be a takeout. Not a good place for a relaxing time, especially with both TV’s blaring AND piped music, (and of course the bartender).

We hadn’t been to Chili’s in almost a year. I was expecting a decent chain restaurant meal that usually doesn’t disappoint. I was pleasantly surprised that they had changed their menu. Everything tastes fresh, the service was great and they even added some technology to make the experience go smoother. With the introduction of Ziosk, a tablet based interface at every table, the hassle of waiting for stuff is eliminated. You can order dessert right from the tablet and pay for your bill right there! Overall we were very impressed with the new look Chili’s and will definitely be back.

We hesitated when we walked in because the last time we ate here it was not good. We should have trusted our gut. When we walked in, it smelled musty. We sat near the kitchen. We order the appetizer, skillet queso, which was delicious and salty. My daughter ordered Mac and cheese, and corn. The Mac and cheese was clearly Kraft Mac and cheese, and the corn was not good. My son ordered cheese quesadilla and French fries. It was adequate. I ordered a triple appetizer and a salad. The burgers were not cooked and the rest was soso. The service was by Ivan, he was good. We will not be coming back!

Good food, good deals, fun atmosphere. I wanna come back for unlimited fajitas monday.

Came here for lunch on a weekday. Big mistake! While service and 2 soups were still quite good, a hot sandwich shocked due to a great lack of filling.
A Classic Turkey Toasted Sandwich came with lettuce, tomato, but just a dollop of salty, shaved turkey and burnt cheese. It was apologetically replaced with one containing «a double amount of turkey» (more like an expected amount).
Another big disappointment was a Quesadilla. The 4 small triangles, also had an MIA filling problem. Just 2 small pieces of Sante Fe chicken per piece, little cheese and I wondered «were those spots inside supposed to be the salsa and the spicy sauce?»
This location seems to get a lot of customers from nearby businesses who want to talk, eat quickly, go back to work and probably don’t examine their meals.

Idk what happened to this place! It used to be my favorite place for a nice sirloin steak or fajita trio, it used to be excellent! Last week i had a fajita trio and the steak was burnt, i couldnt eat it and tonight i ordered a sirloin steak medium but came well done very dry! However to be fair the chicken is still perfect, had a chicken quesadilla for appetizer and it was excellent, my cousin had a grilled chicken sandwich and said it was good, so i guess they probably changed the steak chief or something, anyway my advice: go chicken their steak is terrible!

They simply have a great menu with reasonable prices. Check in special (free chips and salsa) is also great!

The service has always been good and the food has been consistent. I definitely recommend this Chili’s.

This was my frist time to Chili’s in DeWitt, I ordered the steak fajita, I like that is a a steak cooked the doneness that you asked for and cut into strips. I also liked that they give you three tortillas instead of the two in most other places. My only request is that the steak have a little more flavor/​seasonings on it.

We decided to drive all the way from Rome, NY to eat/​drink here. We had one time of great service and great food so we decided to return. The second time, the drinks were like juice and the food/​service was still decent. The last time we went, was a few weeks ago during Aug 2011 and OMG. What HORRENDOUS service! Our waitress looked drunk or coked out. She couldn’t stand up straight, was wobbling and her eyes rolling back in her head. She said she had eye surgery and had to be here. She forgot our drinks. She messed up our orders. The manager didn’t send her home like they should’ve. She cried at our table to us and she said that she didn’t want us to make her feel bad. MY GOD– what kind of service is this manager trying to display?! That made me want to tell everyone to go to the Liverpool Chili’s…that was ridiculous. We will not be going there again. Sadly, I enjoyed it the first time but apparently service, drinks and food are not consistently maintained.