Extra Space Storage

Great friendly service. Gabby is awsome, super efficient and nice. Clean good size units. I just wish that they would stop raising the price every mid year

The service I received here was top notch. I downsized from a different storage facility to this one because the price was so much better, the space was perfect, and the hallways and property are clean. I should have put my things in this one from the start. The communication was effective and efficient. I should have come here from the beginning. You’ll be glad you came here!

I rented a parking space and they wouldn’t let me change out the vehicles I had parked there without canceling my account and starting a new one at a higher rate. They were not flexible and did not try to help me find a way that would work. Going elsewhere.

amazing service… always helpful, accomodating and polite… Jorge the manager is really the best ! Run, don’t walk to Extra Space Storage!!!

This place is so clean and organized! LUV it here! The customer service is top notch!

The only problem is there is never enough carts.

We LOVE ExtraSpace Storage in Sylmar. It is a little inconvenient for us because we live in Studio City, but the staff there is so helpful and friendly that it’s worth it to make the drive. Plus the rates are lower than in the Studio City area, so we really don’t mind. I would recommend this facility to families on the East Side, Pasadena, and/​or the Valley.

Just started renting with Extra Space in Sylmar. So far it’s the best storage place I’ve used (and I’ve used quite a few over the years). The location is easy to access and once you pull in with your vehicle there’s several spaces you can park and use carts to unload. There are three gates you can use to enter the building and then two elevators to access the second floor. We have made several trips to unload our things and it’s always very smooth– drive in, park, punch in your code, open gate, unload onto the handy carts, get into elevator and take items to the unit. (I’ve had past experiences with stalled elevators, lack of parking, too many people taking up entrance space etc). The whole building is clean and tidy and the staff is very friendly. The lights come on automatically as you walk through the halls and there’s good ventilation — so it’s bright and not stuffy (like other places). The prices I found online were good compared to other deals — best value.