Spex Expressions

I’m not sure if these guys are dishonest or just bad at their job. I suspect I know which. My story: at my last appointment they told me I need progressive lenses, which are kinda like bifocals and way more expensive than my usual lenses. At 38 I was a bit young to need these but I’m a computer programmer so maybe looking at screens all day messed up my vision. Once I had them I started to suspect they misdiagnosed me because I could only see clearly out of one part of the lens, no matter if I was looking far away or close.
Later my 8 year old goes in and they tell us she needs progressive lenses too! Ok… now something is fishy. She never complained about not being able to see and she doesn’t even wear glasses. So I take her someplace else for a second opinion: ²⁰⁄₂₀ vision. I get examined myself: don’t need progressives. I ask if maybe that’s a matter of opinion and I could go either way? Nope… not a matter of opinion… definitely don’t need progressive lenses. She proved it by having me read far away and close up with the same prescription. Oh, and my son asked about getting contacts and they told us he needs some kind of expensive contact. I haven’t had him reexamined yet but I think I know how that will go.
Plus they are way more expensive than where I go now for lenses and frames and they do like to try and up sell you. Also my new doctor has said other patients have complained about Spex too. Bottom line: avoid this place.

The reason this place is getting more than one star is because of the staff that is not the doctors. They are amazing. I felt that I was being talked to by a salesperson, not a doctor. It felt like they are all about the money. I used to be in retail and I know up selling when I hear it.

Dr Frank found an issue in my husbands eye that had previously been missed by both Walmart and Hauser Ross … plus he loves his new glasses

I was pleasantly surprised at the attentiveness and overall ease I felt at my first visit! I have been putting off going to the optometrist for quite some time, i now have no hesitation about getting my annual done at Spex Expressions, I felt the price i paid reflected the care i was given. 5 stars from me!

Like most 40 (plus) year old, I was telling myself my eyes are fine. Holding newspaper further away was normal. But after driving one night, after a rain, I knew I had a good chance of not seeing a walker or jogger in our neighborhood.
I called Dr. Frank and he got me in right away. Not only did he tell me I needed glasses but he found an infection too (he prescribed some medicine for my eye). About a week later (the infection was cured) I went back in for my glasses. WOW! what a huge difference that new glasses make, I couldn’t believe I let my vision go for so long.
That night when I was driving home, I was sitting at a stop light and I could read the temperature, on the rear view mirror, of the vehicle ahead of me. How’s that for great vision!

Dr Frank is the best. I had a unique issue with my eyes and the prescription that I needed. Dr Frank spent a lot of time with me to figure it out. Even though I was frustrated and wanted to give up, he said we would find something that would work… And he did! Thank you Dr Frank for being patient and tenacious, you went above and beyond!

Polite Professional Staff.
Respectful, and Professional Doctors.
I used to go to the Pearle vision down the street from these guys but never again. 48 hours after I made my eye exam with Pearle, they decided they were no longer accepting my Humana Vision Care coverage and didn’t bother to let me know till I showed up for my appointment. Anyway I stopped by Spex Express, after Pearle let me down and I couldn’t have been happier.
The staff, and the Dr. Frank did a great job in explaining the various exam techniques and the results of them and has a EXCELLENT select of frames. Great brands like Oakley, Calvin Klein, Nike and quite a few others.
If you’re looking for a optometrist, check these guys out. I’m sure you’ll be happy you did.