Delivery person is very nice but the going into the office makes you wonder if they really want to be bothered with your business. See my Review for Asheville Mulch East for more info and where I’d take my business next time. It’s just down the street a little further. Max load size delivered is 10 yards. Note the sign in the office too, once you order and pay for it(you have to pay in advance), it’s yours! Gripe all you want.
Jeff A.
Tu valoración: 1 Asheville, NC
We went to site to pick stone out for a fireplace wall. What was delivered was nothing more than 200 square feet of rubble. We contacted them immediately with our complaint. After several hours of chasing down Hipps, he finally returned our call and his response was, «It’s off my truck; it’s yours.» I continued to speak calmly to Hipps asking, «Why would you want to annoy a customer who can go online and tell people what happened,» and he hung up. Our contractor called him and was told the same things even though we offered to pay a substantial re-stocking fee. There are other stone masons near Asheville. You don’t need to put your project at risk with this business.