Kell’s Kreme & Popo’s Hotdogs

RUDE girls behind counter. What a bummer, because the ice cream is pretty good.

My 4 year old niece requested a kiddie vanilla ice cream with rainbow sprinkles and banana slices… right after the words «banana slices» left her mouth, the awkward teen who took our order looked at us as if we were growing an extra arm out of our foreheads. We see his stress levels elevate and a bead of sweat run down his face. Not knowing what this «foreign order» of simple banana slices on top of ice cream, he panicked and looked over to his coworker for desperate advice. The coworker, as useless as she also looked, was bewildered by the foreign request of simple banana slices on top of ice cream, and also claimed it to be «store policy» to not peel a banana unless it was for a banana sundae. (Or apparently unless it was for a life or death situation).
It got to the point where a simple request for banana slices needed the urgent attention and decision making from the current floor manager, a decision none of the baffled, prepubescent, ice cream scooping staff were capable of making.
In the end, we had to let our 4 year old niece that she couldn’t have banana slices on top of her ice cream, so she just had to settle with vanilla and rainbow sprinkles.
Why couldn’t she have banana slices on top of her ice cream? Because the staff were incapable of taking a banana, peel and cut it.

Ditsy slow staff and one was rather rude… Looks like with this summer’s staff, Popo’s is becoming a Nono…
*Update… Get home and there’s only 6 hotdogs…
So let’s break this down… I ordered 7 hotdogs in total giving them a detailed list on a clean piece of paper in very clear writing and they manage to take awhile punching that in repeatedly having to ask what buttons were for what… Once that was punched in I was asked if that were for here or to go… I clearly came in by myself and had already mentioned that I was just there fetching the food… When I questioned that remark, I was laughed off… I paid the total and stepped aside… There was hardly anybody there so it wasn’t like it was rushed or anything… I was then asked to pay for another hotdog as she didn’t punch them all in… There were repeated questions of how I needed things packed in a box because I was a singe person picking up an order, 7 hotdogs and ice creams were a bit much to juggle…
Awaiting a call from the «General Manager» as «Brianna» the manager who was there tonight was unable to process a refund apparently… She luffed off the «here or to go» comment, and actually laughed about it… The only explanation proffered was that «the staff was new»…

Nothing great

worse than the fact the service here was terrible and the three young people working sunday were clearly miserable to be there the fact that my sister and i both ordered vanilla soft serve that tasted like chemicals is the reason i will going to that corporate frozen yogurt chain place next door next time i’m in the mood for something cold and yummy. sorry, i usually support a local business but i mean this was really bad :(

I only got ice cream, but they have other food there as well.
I took a little walk down to the shoreline by myself the other day and decided to get some ice cream. To my utter delight, they serve Richardson’s, to my utter disappointment, they didn’t have the plain chocolate out at the moment. Ugh. Who doesn’t have plain chocolate out?! It’s probably the most popular besides vanilla. I just wanted to ask if they could go steal a scoop out of it from the back, but alas, I did not. So instead of my usual, I opted for a mint with chocolate sundae because they had real fudge. I got a mini sundae and boy was it plentiful! I actually could not finish it. They were also heavy handed with the fudge, which helped to fill me up. Even though it wasn’t what I initially wanted, I was pleased with the yummy sundae. There was a tv on with the cooking network on, so I enjoyed sitting there eating comfortably. I was really disappointed at their choice to keep the chocolate out back, and while I was trying to order I was stuck behind a door and feared for my life as kids came busting in (a little dramatic, but you get the picture).
All in all, it was A-​OK. I look forward to trying the other ice cream shop across the street as well in la futura!
Enjoy!

This one got a little weird. We were looking for Popo’s old fashioned hot dogs and were told this USED to be where to find them but it was now another location of Revere Beach based Kells Kreme ice cream stand. However upon further inspection you could still get Popo’s hot dogs there with the hot dog stand located to the rear of the building… confused? So was I. The setup, especially being a hotspot for a busy beach crowd, is ludicrous. First, the doors push inward versus puling outward and the ordering counter is dead ahead. With only a small group at the counter there was not enough space for me to even open the door. The order taking is a bit chaotic as the line forms in 2 totally separate spots. Craziest of all, even tho the hot dog stand is accessible to order at, you place your order at the front but then have to walk over to the hot dog dude to get it… whatever.
The dogs were really good even tho they screwed the pooch on my toppings. The soft serve was decent.
I have a real issues with places with illogical set ups. It’s annoying and leads to people getting pissed off because of inadvertent cutting etc. I know sometimes when a new business takes over a new building you play the hand you’re dealt but hell, I’m the least handy person on earth and I know I could replace the doors to open in a logical way