IIB Stone

I had priced out granite for our new house and initially thought IIB Stone was high after speaking with other companies. However, I QUICKLY learned that you get what you pay for. Another company that we had signed to do our granite turned out be flakes. We were down to needing our granite installed within a 5 day window. I called IIB Stone back and they not only came out the SAME day I called to do the template, but they also installed all of our granite on the day they said they would…5 days later!!! Our granite is absolutely beautiful and the customer service was exceptional! They are such fabulous installers, that you cannot even see the seams in our 11.5′ island nor in our 14′ counter top. I would recommend them to everyone! They are extremely friendly and go above and beyond to accommodate your requests.

Buy your granite from somewhere else!!! They were very friendly and informative when I initially went in the showroom to get ideas. But then things changed. I should have known something was up when they came to the house to measure and never bothered to do a template. When I asked, I was told it was unnecessary since my kitchen layout was simple. As a result, I now have up to a ¼ inch gaps between my wall and my installed granite. I was told this was «normal» when I pointed it out. After installation, I noticed scratches and nicks on the granite. I was told they would disappear with more sealant. Guess what — they’re still there! Also I wrote them a out of state check for the deposit. They told me their bank informed them there was not enough money in the account to cover the check. I KNOW there was 9 times the amount in the bank! But they were adamant about not moving forward with the install until I provided another form of payment. At this point, I didn’t trust these guys with my credit card so ended up taking them cash. After speaking to the mgr at the bank, I learned it is that particular bank’s policy to not cash out of state checks immediately due to funds needing to clear. If they had deposited the check and waited 7 – 10 biz days for it to clear, everything would have been fine. IIB tried to pull the same «your check is no good» stunt with my final payment check. I received numerous phone calls telling me the check was no good. This time, I held my ground. Guess what — the check «miraculously» went through! It’s funny how the only times I received a return call from these folks was when they wanted my money… Do yourself a favor and give this shady brother duo a pass!!!

This place is great!
For the past year I’ve had a granite counter top has needed to be cut, but every place I’ve tried to go to has been closed on Saturdays (hard to get out of work to travel to get stone cut). Finally I heard about Iib Stone from one of the wife’s friends and we called to verify they were open on Saturdays; and yes they were. We took a little drive up to Suwannee this past Saturday not knowing how much it was going to cost to get the stone cut and were pleasantly surprised when it was only $ 10 to cut it. Others we had called said it would be between $ 60 and $ 100 for the same amount of work. That’s 5 stars all the way for me!
Not only will Iib cut some stone you have, but they also sale and specially cut granite, marble, etc to fit your needs. If I’m ever building or remodeling I’ll call Iib for my stone and stone cutting needs.