Atlanta Flooring Design Centers

I had Atlanta Flooring clean my area rugs. One was with a lot of dog urine. I have no complaint with «Rick». He was helpful and easy to deal with. I would give 5 stars, but I felt the charge was to high.

The Outlet Store is a joke. The ONLY good thing in the place was the person working there. I don’t recall his name but I know he had a bit of an accent. Super nice person, extremely helpful, very cordial, pleasant, well mannered. He tried to help us but when I compared prices to similiar places, they are way too expensive so not much of an «outlet».
Then I check reviews (as I usually do when I’m thinking of putting down a good bit of money for a product and/​or service) and see that people have had to have workers go back to their homes to fix THEIR OWN mistakes up to 4 times before it’s correct!
So I went with another company and they did a fantastic job.
My recommendation is to stay away from this place completely!

We called on Atlanta Flooring to refinish our floors and kitchen tiles in our condo. Having called on them before and experienced great customer service, we called on Vanessa once again. She made our customer experience an effortless one and helped us choose our tiles, flooring and backsplash and all within our time constraints and budget! She is awesome to work with and truly cares about the customer and the customer experience. Even when faced with some of the challenges working in a high rise condo, she took control and made it happen. The crew that came out to refinish the floors, Hugo and team deserve a shout out as they did a fabulous job as well. Thank you Vanessa, Hugo and Atlanta Flooring Team! We have come to depend on your services simply because you care about the customers.

We bought very high grade carpet for our entire upstairs + rubber pad about 7 years ago I think. It’s been terrific, no issues with the carpet — but mainly my 5 star rating is for their carpet cleaning service. We’ve only used them to clean our carpets & they’ve always been wonderful with scheduling our appts right away. I also had to call about 5 years ago when my then 2 year old made a huge mess in his room with — well, it wasn’t food! :(I was so distraught. I called them late afternoon the same day it happened and they sent someone out within an hour!!! Incredible service. We’ve just never had any reason to use anyone else. They’ve cleaned our fabric furniture & back deck rugs as well. I feel their prices are very reasonable for all the work they do — but honestly, it’s worth more to have people in my home that I can trust.

Used this company for a residential renovation. Overall, the room turned out mostly fine in the end, but every single subcontractor sent over by Atlanta Flooring had to come out 2, 3, or 4 times each to fix previous errors (significant time on our part keeping up with all of the subcontractors and what needed to be fixed). Little to no measures were taken to contain dust or dirt, and some subcontractors left substantial amounts of trash for us to clean up. The corners of all of our walls going to the room were scuffed, carpet was damaged, walls were damaged. Further damage was done to the room as other small items were fixed. Original price quote continued to go up throughout the job even though we added nothing new to the design.
Edit: the company did reach out to us after we contacted them several times and we were able to get some of the items finally fixed (5 months after the start date of the project).

They may be better at commercial then residential. The work was done professionally but the agent representing Atlanta Flooring Design Centers is reason for the 1 star.
This is the experience of dealing with a very unprofessional company.
There were constant mistakes. 1^st the measurement, 2^nd the required materials and finally needed materials for steps that were of course not included. The markup for labor and materials is ridiculous!
They came out to the house for the measurements! This was not like he took my guess over the phone!
He had no problem trying to pitch me the 0% financing which I turned down.
For how pathetic this was, I want you to know this was a total of 350+ sq feet including the stairs.
This guys original quote to me was $ 10,000.00
WTF is he going into the woods and cutting down the trees and making the wood himself.
By the way the material cost was about $ 1200.00
The only thing that stayed consistent is the price kept going up magically.
I told them good bye and good reddens.
Unless this is a contracted company by your builder don’t use them for personal projects.
The quality of work is exceptional but this has nothing to do with them this was a subcontractor. As you should know the work done is based on the person doing the work not the company.
KC.

Zero stars. Our builder near Charlotte, NC subcontracted with this company and the work was so bad we had them tear it out and re-​tile much of what they had done. The second installation was so bad we had the builder find someone else to do the kitchen backsplash. Still have two baths that are poor quality workmanship. Demand to see samples of their work before you sign a contract.

We’re building a house in Grant Park and our builder sent us to the Atlanta Flooring Design Center to select our finishes. We made an appointment with Angela and she helped us coordinate everything. And when I say everything, I mean everything: the exterior, fireplace, door hardware, cabinets, countertops, mirrors, paint & trim, plumbing fixtures, carpet, tiles, and hardwood floors.
Aside from commercial work, they also do residential work. When we went back to the Design Center to change some of our initial selections, Jim was very helpful. He specializes in residential design (renovations, etc. from what I gathered), and just happened to be kind enough to lend us his eye. I felt really good about all of our selections when we left that day. I would definitely recommend coming here if you’re in the market for new flooring, cabinetry, or countertops.