Kohl’s

The last purchase makes the third time cashier has failed to remove security button
When I had to drive back the clerk that had a stump for hand just said sorry but that’s it
No offer of anything of having to drive back the next day
You have to watch these people they are stupid

Do not shop at the sunset Valley location! I went there today with my daughter in a stroller and my mom who has a bad back and can hardly walk. She uses handicap parking place. We went to the handicap dressing room to find it was closed. They said u can go in this one… noT enough room for us all… then said the one over there is open… my mom couldn’t walk that far. Said 3 times they couldn’t open it. Called for a manger… as I am explaining this… he’s walking away from me… I’m asking him to stop he did not. Not only is it ridiculous it’s illegal! I will NO LONGER SHOP AT THIS KOHLS!!!

Sale with sales people who were clueless to where the product was and wandered in circles pretending to find it and then disappeared. Sales clerk at checkout asked if we found everything okay and when we said no, she said sorry and basically have a great day. As we’re leaving, we see a box with the toaster oven we wanted when we were walking out. Seems I should just stick with my original sea and go to Walmart – yea, at least they can find their products. Pathetic. Headed to Best Buy to spend my money since Kohl’s doesn’t want it.

Crappy customer service at this location– and the employees can’t do basic math. Spend $ 50 get $ 10 kohls cash. I spent $ 101 and the computer spit out only $ 10 in kohls cash, not $ 20. After explaining basic math three times neither the cashier or manager could fix this. I was told «sorry that’s what the computer spit out.»
This is poor customer service. Will not be back.

Absolutely had to drop in for a picture of an item with my wife holding it. Full credit goes to Ron U. who had brought it to my attention. My lovely Lady, who is a good sport held it up while I snapped photos and customers stared.
Afterwards, she was looking for shoes made by Clark and could find none. She went up front and asked someone who did not have a clue and used her walkie talkie to no avail.
Taking a comedy bit from Impractical Jokers, I started running though the store shouting «LARRY» (also my name but I digress). As we left I said to the person at the front «I forgot, Larry is off on Tuesday» right from the scripts.
No luck with the purchase, but 3 stars for the photo and getting to run through the store looking for «Larry» ! LOL

I actually love shopping here. Our beautiful home is decorated with items from Kohl’s and we’re very proud to show it off to our friends.
My wife can do some cloths shopping and so can I and I enjoy their sales.

For quite a while, I would buy most of my clothes at Macy’s, rounded out by an occasional item from the Gap or Banana Republic. I haven’t found much at Macy’s recently, though, so I went into Kohls for the first time. It’s great. I was there much longer than I expected. It was a bit frustrating how rarely they had the colors I wanted in my size, but I am now a big fan of browsing in the store and then ordering several sizes and colors online. I returned most of the online orders at the store, and it was the quickest, cleanest returns system I have ever seen.

My experience with this place was not only terrible, but downright unprofessional. After telling the clerk that the sweater I had found in a section marked with a 70% off was suppose to be 70% off, she proceeded to tell me that it was only for select items. When I asked to speak to her manager Andrea, she told me that it was for the other side. So I told the clerk to take it off and I was gonna pay for the rest of my items. I told the manager Andrea that the sign was very misleading and that they shouldn’t be falsely advertising something in the store. She proceeded to tell me I was being rude, which made me question her professionalism. Then after reminding her that it wasn’t professional to tell a customer that they are being rude and throwing in their face that you would’ve applied the discount after I asked to not add the item to the bag, she then went on to tell me that I can never shop at that store again. She actually banned from the store, and for what, because I said the store was very misleading in its advertisement. I will be calling the corporate office and notifying them about their unprofessional management, specifically Andrea.

Love the Sunset Valley Kohl’s store! The staff are friendly & helpful, and returns or exchanges are no problem. I also love the discounts for Kohl’s charge card holders, Yes2You Rewards & Kohl’s bucks. With all the discounts, rewards & sales… shopping is always fun at Kohl’s!

The place is a little messy, however I love Khols because I always find the clothes selection who I want.
But, please … Could be neater?

There is a wonderful lady who works here named Amy and she is very helpful and personable. She is a great sales woman. She was a little pushy with trying to get me to sign up for a credit card, which I did not sign up for because I don’t need another credit card. She made conversation with you as you check out and had just a great personality. Moderately busy, but can always find parking up close for the most park. This location is clean and the changing rooms are also fairly clean.

I love kohl’s, great deals, a lot of offers and clearance and the staff is really helpful. I wish I could be there more often.

Can we get 10 stars??? So I LOVE Kohls because they practically give stuff away. I went today because I had a rewards certificate and a free 10 dollar cash thing. So 20 bucks of free money.
Right now they have their candles and everything on sale… So I got 44 dollars worth of candles for $ 2.13!!! Crazy!
This location is great because its 10 min down the road and always been reliable. The clearance selection is great. The back to school backpack sale was awesome… Got me a backpack for college for 5.00 bucks (Thank you Khols cash!) and over all I always find something awesome.
Customer service has always been on point and They have been helpful when I am trying to find something. I willforwvwr be a loyal customer :)

Impressed with this Kohls. Clean and organized. Very good selection of almost everything, minus one star for the checkout lady asking me 5 frickin times to sign up for a credit card. Maybe they need to quit forcing their cashiers to sell these things. No means no. I don’t care if you use a calculator and show me how much I could save (yes she did this).

It’s hard to write a review on a department store. There are so many things to write about. having said that, I am basing my review on the clothes and the clothes selection. I don’t shop here very often. Maybe 2 – 4 times a year. I usually purchase a lot of clothes at once and don’t have the need to go back often. I come to Kohl’s for the clothes and the prices. I have not purchased anything in the home goods, shoe, or jewelry department. The place can get messy. But that is true about most department stores that attract teens. The junior section is always a mess. Nothing is in order. Clothes are placed in the wrong area, unfolded, thrown about, room in the area looks like a tornado came through. BUT… I like the selection of clothes, the prices and quality, for the most part. They are always having a sale. Plus you find coupons in the mail and your email. I am talking about the junior section here. Things are a little cheaper in this area. When you are shopping in this section, check the size on the clothes bc they never match what the size says on the hanger. You can blame the customers for this. Trying on clothes and placing them back on the wrong hangers.
On to the adult section of clothes. I find nice tops and pants for work in this section. They have Simply Vera Wang ad Jennifer Lopez brands here. They are affordable and look decent for work clothes. This section is more kept up. But, you have adults who are more reasonable than teens and they put things back where they should be and don’t throw things around. I always change in the dressing rooms in this section. They are cleaner, nicer and less crowded. The section for clothes is large for adult women than the juniors section and I can find more items for myself.
As for the customer service, my cashier has always been friendly. I have noticed the same two ladies working here for the past two years. Both are nice and talkative and don’t make you feel rushed and just try to push you out of the store.
I will continue to shop here for my clothing needs in the future. One tip, go early, especially on the weekends. The store gets crowded, long lines form at the cash register and clothes get scattered all over the place.

I’m not a big fan of Kohl’s in general. I find that they are crammed with too much merchandise (most of which ends up on the ground) — their lighting is bad — and walkways are too narrow. To me — their «model» for a store is awful and I avoid Kohl’s like a bad accident. Oh how I long for Mervyn’s!
However, I’ve had to enter this store a few times. Mostly to get gift cards — and RUN out! There was one time (no — not band camp!) that I did have to get some new work jeans … and after trying like 100 pairs on — I finally settled on about 3 new pairs. My experience was just okay. I think the changing room was a bit small and even though I went by myself — it would have been nice to have some employee or changing room attendant check on me. This is why I like to shop Nordstrom. After trying like 10 pairs of jeans on (they have limits!) — I had to get dressed and go back out and find the correct size and style — and then go back into the changing room and get undressed and try on and … well do you see where I am going here? I tried a LOT of jeans on … not one person came by to offer any help. I must have dressed and undressed 20+ times. I couldn’t wait to get out of there with my 3 jeans!
Their shoe department is always messy. I am not even sure those boxed jewelry items can be considered «jewelry».
Truthfully — I don’t even know why they are getting 3 stars. I have never really had a good experience there — except my last one — at a different store — review is forthcoming.

OH HELL NO!
Despite my less than encouraging previous experience in 2010, I went back for more punishment after work last Thursday. Again, the item was a piece of cookware, one that I had seen on their website. I hadn’t checked to see if it was available in-​store as open stock. It wasn’t, but it was on display as part of a set, so at least I got to inspect the item.
Luckily, there was another similar piece I also had interest in that was available as open-​stock, but the price posted was 100% more than I had verified was the «manufacturer’s suggested retail price». Yes, twice as much. I wanted to see if Kohl’s would match the MSRP, but I couldn’t find any associate in the department to ask. I went to the customer service desk, only to find the lone associate trying to convince a customer why they should get less money on a returned item than they originally paid for it. Since that wasn’t a good omen, I left the store anticipating the reaction I would get to my question.
Once home, I went online to Kohl’s website to ask customer service for a price match. I received a reply Friday indicating they did not understand my question and asking me to call for further assistance. I placed that call Saturday morning.
What ensued was nearly 35 minutes of sheer torture. The customer service representative’s skills were abysmal. There were frequent 4 – 5 minute intervals of silence. He ultimately made a competitive offer for the item, but he left me so frustrated that I eventually told him that I would not buy the item from Kohl’s even if he offered it to me for free. After more pleading from the CSR to buy, we had to have the conversation about the meaning of «NO». Still, he did not relent. Eventually, I hung up as he refused to release the call to the survey no less than 10 times.
In summary:
— Customers should be aware that Kohl’s regular prices can be double MSRP;
— There is no customer service available in-​store, only customer neglect/​abuse;
— The same markups (which I consider price gouging) exist on Kohl’s website;
— There is no reasonable customer service available from the corporate office.
In summary, Kohl’s is the place to shop for people who are bad at managing their money, don’t know how to comparison shop, and who enjoy pathetic customer service. They’ve lost my business forever, and not just at this one location.

My daughter is 10 and they had nothing for her age group. They had the juniors section which is a tad too mature for her and they had the section for little girls. They signs say this is for her age group but It seemed everything was for 6 and under.
Whenever I think of kohl’s I think of a low priced department store, it seem though that prices are really high now. We went to Old Navy and found her a bunch of clothes for prices that were crazy low. Kohls is slowing being dropped off my go to store.

This was an amazing find. I’m not the best with makeup, and when I walked into the beauty section, I felt a little overwhelmed. There were two women working in that section and they immediately came to help. I told them I didn’t know how to apply makeup and sake for some tips.
The ladies ended up doing a complete face for me to show me how to apply different makeup and how to create different affects with it. They were so wonderful and sweet.

I had some items to return and they were fabulous about it!
I shop here on a fairly regular basis. I never walk out empty handed!