Co-worker talked me in to ordering from Jimmy John’s for lunch, because we couldn’t think of an alternative. I’ve always been reluctant to order, because I’ve always felt their sandwiches were over-priced for what you get. Today, I gave in to my co-workers pleas and ordered a sandwich. I placed an order for a Turkey Tom, and as I suspected the sandwich was unimpressive to say the least. There was very little lettuce and peppers. I had requested mustard with my sandwich and was told mustard packets would be sent. Although, I saw the notation on the receipt to send mustard packets, none arrived. There was very little meat in the sandwich to justify the cost of the sandwich, not to mention if you’re going to charge an extra .75 cents for cheese, you would think the sandwich would come with more than just 2 slices. A person shouldn’t have to order their giant club sandwiches just to get a decent amount of meat. The only highlight of the meal was the chips, which are obviously not packed on premises, but did have a decent amount of chips in the bag. Needless to say this was the first and LAST time I will ever order a Jimmy John’s sub. I will definitely be choosing Subway or the grocery store before ever giving this establishment any more of my money. Horrible… just horrible!!!
MsLa H.
Tu valoración: 3 Dumfries, VA
1st at Jimmy Johns! Expensive for no reason! No pickle without charge! Come on!!! Food was good but 2 combos for $ 20z we are taking about a sub, chips and a drink.
Austin P.
Tu valoración: 1 Hallandale Beach, FL
Wouldn’t deliver to my house even though they’re less than 5 minutes away from me(two redlights). I go to grab a sub and see what exactly the delivery zone is and turns out it ends right across the street from me, yet they can’t go the extra 100 ft for a customer. My office orders from this location 3x a week, about 8 – 10 guys. I hope they don’t mind the loss of business due to 100 ft difference. I explained this to the gentleman at the counter and he didn’t seem to care.
Carl G.
Tu valoración: 2 Fort Lauderdale, FL
Visited Sunday Afternoon: This store does not live up to the jimmy johns reputation. They are slow and extremely disorganized. Waiting in line for 15mins I witnessed them mess up on 4 orders, including giving wrong orders to wrong the ppl. They seem to have no sense of urgency, unlike the other locations. They also seem to have a challenge with what to do next, during the assembly line they seemed confused and befuddle with the orders, often stalling and holding up the pace. Note to management: I would suggest you throughly train your workers on how to make the product properly and the importance of the brand… «Speedy service»
Kassandra L.
Tu valoración: 2 Sunrise, FL
I went here before and they gave me the wrong sandwich so I thought why not give it another try I was hungry and needed something quick at work so I ordered it on the app(which works wonderfully) and one sandwich was right but the other one was wrong, this is why I stick to publix subs!
Scott M.
Tu valoración: 1 Plantation, FL
Ordered a sandwich, waited an hour and a half before giving up and cancelling the order. They charged my card anyway. Had to jump through several hoops and in the end the manager would only credit my cell number with a sandwich. Try to redeem said sandwich in person, at the store, at a later date to be given the run around. Sorry JJ, Sharpies builds a better sandwich AND values the customers. I recommend avoiding this place like the plague.
Ed C.
Tu valoración: 5 Fort Lauderdale, FL
Super tasty and fresh subs. Fast service. I always pick up after ordering online. Excellent French bread. Baked in the store. Meats are savory and the vegetables toppings are crisp. Large menu. Website and app offer tons of sandwich customization. Always courteous personnel.
Tiffany P.
Tu valoración: 1 Fort Lauderdale, FL
Unfortunately I go to this location from time to time because it is close to my job. The veggies seem like they have been soaking in water. When you walk in all of the kids working there look as uf you disturbed their social hour. I asked to have sprouts added to my sub since the Jimmy John’s near my home offers that. The manager or owner(not sure) laughed at me and said«Sprouts? What’s that? We don’t have sprouts here!» Definitely not how I’m treated at my regular location. Needless to say I will not be returning to the Sawgrass Jimmy John’s. Would give 0 stars if it were possible.
A B.
Tu valoración: 2 Fort Lauderdale, FL
Errors on my last two orders. Pay attention guys!
Isabel Y.
Tu valoración: 2 Fort Lauderdale, FL
If you are looking for a place that’s offers quality food at a reasonable price that will deliver to your place of business on time– go to Sharpies. I give this 2 stars instead of 1 because the food is fine. The lack of stars is based on customer service. I ordered lunch and the person hung up before taking down my name or ext for the building I work in. When I called back, they said they cannot find my order, even though my coworkers and my credit cards were already charged. Then they said they would redo the order but needed to charge us again(for an order we placed but never received). So if you want a place that is hassle free when it comes to ordering food-don’t order from here.
Enn K.
Tu valoración: 1 Miami, FL
This Jimmy John’s is nothing short of painful. The orders always get crossed online. If they can’t find you their attempt to get in touch is minimal if at all. Once you call to follow up they aren’t very receptive to proper customer service. Furthermore, nobody in my 25 person office has ever ordered multiple sandwiches(2 – 5 at a time) and gotten the proper order for everyone. And on top of it all, it always takes forever, which is against the brand pillar.
Carlos B.
Tu valoración: 4 Plantation, FL
I can not believe I have never been to a Jimmy John’s all my life until last week. My girl friend and I were driving down sunrise trying to figure out what to eat and we went to Unilocal for something new. We typed in subs and Jimmy Johns came up. Its not like I have never heard about the place. I constantly hear about them on their radio and about how fast they are. I pulled up to the location around 8:00PM and the place was empty. There were three young employees eager to help us. We were first time customers, and the cashier did take notice of that and gave us some suggestions. We went with the #9 Italian Night Club and the #15 Club Tuna. She offered us combo, which comes with chips and soda but we politely declined. So the subs were made just about 30 seconds we were done ordering, they were super fast just like they advertise. We got home and opened up our food. The order came up right with no screw ups which was nice to see after how fast they put everything together. The tuna sub was not anything special, it reminded me of your traditional subway sub. Now for the Italian night club, this sub will bring me back again! There is something about the crunch and their home made Italian vinaigrette that caught me off guard, it was delicious! Thanks to this sub, I came back again a few nights later and ordered another one! So maybe this is not the best sit down restaurant, and maybe this place does not have the best décor, but I will tell you their staff here are nice and their subs taste delicious. Another plus is that if you are in a hurry, with this place you are in and out! I almost wish they had a drive thru, and I wish they served hot sub items as well!
Crowne Plaza E.
Tu valoración: 1 Miami, FL
Apparently getting an order right in a nearly empty store is difficult for them. Ordered Hunters Club with no cheese or tomato. Got home to find sub with some turkey, lettuce, tomatoes and cucumbers. Must be difficult to read ticket. If you go make sure to inspect sandwich before wrapped.
Daniel B. O.
Tu valoración: 5 Fort Lauderdale, FL
By the time I finished ordering my order was ready to pick-up. Beach Club or Turkey Tom subs are my favorites. Perfect for a quick bite during the week.
Chris S.
Tu valoración: 3 San Francisco, CA
Jimmy John’s delivery option is definitely a good thing, but the sandwiches themselves? There are lots of better options in my opinion, especially given Jimmy John’s lack of hot sandwich options. With some good hot options, I’d eat here regularly. Without them, I only do so when I need the convenience of delivery.
Thelma H.
Tu valoración: 5 West Palm Beach, FL
Fast fresh food… The service is good and the restaurant & bathroom are clean! I ordered a lettuce wrap with turkey, it was delicious. They made it exactly how I asked them to ;)
Scott F.
Tu valoración: 5 Greenacres, FL
Ham and cheese(ie. Slim 1) is always awesome. Fresh, handcut, ham and delicious smokey provolone on the most amazing fresh baked bread. Jimmy Johns is always consistent with quality, even at this newer location. Environment is clean and associates are fast and friendly.
Rabia J.
Tu valoración: 4 Boynton Beach, FL
This is a great option specially if you work or live near Sunrise, FL. They are located near the Colonnades side of Sawgrass Mills Mall. With Ramadan fasting I usually get super tired at work. And I decided to order Jimmy Johns since they deliver even if you order just one sub. They charged only 50 cents or so for delivery fee. I still gave them a tip of course, that delivery fee seemed awfully small. They did charge extra for putting cheese on my sub but who eats a sub without cheese? Not I ! The best part was that I ordered via phone and within 20 minutes they were at my work. I ordered the tuna sub, the quality of the tuna was fresh, as was the lettuce etc. The best part was the fact they made it with French bread. It tasted delicious. It filled me up after my fast, and I would definitely order delivery from them again! ~
Alejandro W.
Tu valoración: 5 Fort Lauderdale, FL
This was my first time eating here. I love their number 9 sub. So delicious and cheap!!! Highly recommended!