Walt’s Cycle

I was having some minor yet obnoxious noises emanating from my rear wheel but couldn’t figure it out. After less than 40 seconds the gentleman helping me zeroed in on the issue and said he would have it ready the following day.
I kinda thought I was getting conned, I’ve had this problem a while and everyone who I took it to said that they could fix and never do.
Well, you guys fixed it! You made my day and you’ve made cycling safer for me and my machine rides so freaking smooth now! Thank you!

Hi Bike seekers,
I finally made up my mind and bought a Trek 7.2 FX 17.5 inch bicycle from here. I was amazed at the collection of different types of bikes. A quiet place where you can think, look around and feel confident before buying a bike.
A bike is supposed to be a prized possession, and value for money. Please don’t come here if you are looking more at price than on quality.
Christina was fantastic. She is very knowledgeable about bikes for sure. And she helped me a lot taking a educated decision about what a bike should be for a daily commuter like me. And what accessories should fit my needs.
Sir Mike was excellent. He sings while working and helped me a lot with bike tuning first time.
Overall I loved the place. And this indeed is my Local Bike Shop.

Got the road bike from Walt’s last year, still riding it now! I had some questions about the brakes, came back to talk to Ben, and he was very helpful again on advice for braking techniques/​suggestions for mods. In the end I didn’t do any adjustments to the bike but did learn how to hold the brakes differently!

We brought my 7-​year old grandson and his old bike to Walt’s after another shop told us to donate it for parts and buy a new one.
The gentleman, a father himself, was cheerful and engaging with our 7-​year old. He adjusted the brakes and the seat, replaced the C-​clamp, and made the bike safe to ride. It cost us less than $ 15. instead of the price of a new bike. We love Walt’s Cycles. If I lived in Sunnyvale, Walt’s would be my go-​to cycle shop. I’ve recommended it to my Sunnyvale host.

Honest and thorough service, the best mid-​range bike selection I’ve seen, and all the accessories you’ll need. Accessories seem a bit pricey, but if you’re buying them with a bike, you might be saving more on the bike anyway.

Excellent service. Super nice people! Fixed my stroller with no issues. Reasons cost too! I have 3 other bike shops nearer to my place but I think this is the place for me!

This is a great place to buy bikes. I got my bike from Walt’s. The guy who helped me pick a bike was super helpful. He asked me the uses of my bike before suggesting what I buy. They are not looking to just get money out of you. They genuinely help you select the right bike for a great price. I also got my bike fixed here after a minor accident and they were super helpful. I went in and was out with everything fixed in about 45 minutes! Love this place and totally recommend it for all bikes and accessories.

Good and professional service, covered almost everything you need for biking. I had both tires changed here in an hour on busy Sunday, really good.

Traveled from Livermore, since it was the closest place that carried Torker Trikes. Was in and out of there quickly and love my new bike, at a fair price. Thank You!

10 gold stars for William, a gentleman of a 4-​foot kid with more knowledge on bikes than 99.5% of the population.
3.5 stars for the shop overall. While this isn’t «my» LBS (local bike shop), it’s the one closest to me and thus the place I’ll go if I’m in a jam or need a specific part that any shop will have.
The ownership had changed over the last 10 years and Walt’s no longer there. While the new staff is friendly, I wouldn’t say that they’re super personable. They’re honest and helpful, but I think the first time I’ve experienced them initiating contact or asking «can I help you with anything?» was by William today.
Their selection of commuter, cruiser, and low-​end mountain bikes is pretty good. I wasn’t impressed with their road bikes. I didn’t see any Cannondales, Cervelos, etc. Additionally, parts seemed to be a little lacking. I browsed through the aisles and noticed the dearth of clipless pedals. This is also not the place to shop for bike shoes, jerseys, etc. And I was disappointed by their narrow selection of lubes.
All that being said, it’s a great spot to buy family and entry-​level bikes.

I bought a Trek bike earlier this year. The salesman was friendly and he didn’t push me to buy a certain bike. He explained the different types and speeds. He was very knowledgable. The prices were right for my budget. A great bike shop.

Got to give this place the thumbs up for service. They will help you out with everything and have a good array of Trek bikes selling at competitive prices. You’ll have no trouble here with … Finding the right cycle. Test ride. Going through the used inventory. Advice on the models. We didn’t buy then but Christina was just awesome all the same and we’ll be going back soon.

Great customer service and great selection. Christina was super helpful; she answered all our naïve questions and all the questions we didn’t know enough to ask. She explained the difference between various models and price-​points. And once she introduced us to the right bike, she adjusted it for a custom fit for maximum comfort. She even laughed and played along with preposterous jokes. We never felt hurried or pressured, even with other customers in the store.
We bypassed any number of chain stores and local shops much closer to us, just to hang out with Christina again and purchase the bike from her. Even the guy who tuned-​up the bike before we left the store was happy to give us a thorough demonstration of how to remove and replace the wheel.

Great family-​owned and local bike shop. Phenomenal customer service and a very good selection. Little William is a great salesman and I am happy to be a customer.

Just bought a hybrid bike here. Love the service I received. Can’t remember his name. Jonathan? He was about 5’6″, tan skin, and young. He was very nice, helpful, and attentive without being pushy.
They offer comprehensive tune up for first year of purchase, as long as you show receipt.
Will definitely return to buy my next bike here!

As soon as I entered the store, I was greeted by three employees by the time I was halfway through the store. I knew what I was looking for and two of the guys directed me to where the tubes were. The employees made it a pleasant visit. I was looking to try the Slime Smart Tube but they didn’t carry it. They recommended the Bontrager. I asked what the difference was and Mark said it lasts longer. It’s my first time using a self healing tube so we’ll see how this works out. I’d come back here to check out there other stuff!

I ventured in here about a decade ago because they carried Trek mountain bikes, my preferred brand. Also because my cousin referred me to this place and my brother purchased a bike from them. After that first visit, I’ve been coming back periodically for obvious reasons…
They carry almost everything bike-related…even some accessories that you cannot find at chain sporting goods stores.
Prices have always been reasonable. I recently took advantage of one of their rare deals, saving hundreds of dollars.
Throughout the years, I’ve learned how much more reliable and helpful this local bike shop is compared to others. Staff are knowledgeable, catering to any question I have about a new bike, bike parts, or services.
I’m glad they still carry Trek mountain bikes, and the new ones make me giddy. So tempted to upgrade, but dreaming is fine for now.
I’ve been interested in road bikes for a while, and I’m thankful the guys at Walt’s introduced me to their line of Raleigh bikes. With their expertise, the aforementioned deal, and a carbon frame, the decision to purchase was a no-​brainer.
When shopping for bikes, do your homework… visit a handful of bike shops and sporting goods stores for more information, pricing, and test rides. Walt’s should be on that list of bike shops. They’ve been on my list for years, and I end up coming back to Walt’s as a satisfied customer.

My wife and I have been bike shopping for about a month now. We’ve been all over the South Bay trying to figure out what we want. The biggest problem we’ve had with a lot of shops has been inventory. Most of these other shops either didn’t have the size, trim-​level, or color of the bike we’re looking for. This is probably where Walt’s has been above the rest, at least for us. Price-​wise they appear to be below-​MSRP across the board (even for current-​year models), which is great as well.
The other great thing about Walt’s is its mom & pop shop feel, and very friendly staff. I noticed a few negative reviews on the staff here in Unilocal,but my experience with Ben couldn’t have been better. Ben had an enormous amount of technical knowledge, coupled with being just a super nice guy and not pushy or impatient. I tend to be quite neurotic with expensive purchases like this, and I test-​rode multiple sizes and models, and Ben was super helpful and pleasant through the entire experience. The performance of the bike was a hugely positive factor, but after months of searching, this is what ultimately made me decide to purchase a bike from Walt’s.
As for my purchase, I picked up a beautiful, freshly-​built 2015 Trek 7.4 FX as a commuter. The shop staff took extra time to quality-​check the bike after we decided it was the one. There is also a free tune-​up on the bike, which is normally $ 125. It expires in one year.
Overall, a friendly shop with lots of stock. A great place to start your search. This will likely be my go-​to shop as I get into the sport.

3^rd time into Walt’s Cyclery and each time stellar service and excellent inventory. They always have what I want.
I try to support local businesses and Walt’s bikes is a great store with their selection of inventory, bike repair and great selection of bike parts.
Each time I’ve come here they have helped me with bike tune-​up, parts and accessories.
Today I arrived to purchase a U-​Lock with a passcodes rather than keys. Other bike chain stores did not have what I wanted but Walt’s sure did. He even helped me set the lock so I didn’t have to.
While I was there I was surprised at the number of customers there at 10:30am on a Tuesday.
Stop here for all your bike needs.

Jonathan was a very helpful and pleasant salesperson to deal with.
After shopping around and getting some competitive pricing on comparable bikes, and learning about the ins and outs of the bikes, I found that Walts had the best bang for my buck.
I also thought Jonathan and the rest of the staff were very nice and accommodating.
I know I am going to come back for service and accessories and I will likely be buying the rest of my family bikes here too.
If you are an entry level rider or moderate rider I would say Walts is a great stop for your needs!