Terminix

After posting my review, Terminix emailed me the next day to solve the problems mentioned. They have had multiple opportunities over a year before I posted a Unilocal review. I don’t have time to waste on them until they gave me a reason today.
After my Unilocal review, I continued to get calls and emails to renew the subscription and not regarding the issues discussed in my earlier review. Today, they emailed me and 1,400 customers about renewing. How do I know the number? They exposed all of their customer’s email address in the message. Can we say breach of privacy?

Pros:
— — — — –
— The employees that came for inspection and pest control procedures were friendly and on time. Not particularly pushy to sell the service (I wanted it anyways. so it was easy…)
— Seems to work on mosquitoes
— Probably works on rodents and wasps etc. (don’t have this issue, so I just assume it…)
Cons:
— — — — —
— Does not worth the money… For what has been done, I could have done it myself: buy a sprayer and spray around the house. (90 dollars per quarter)
— Leaves white residue on the floors /​baseboard /​furtniture. We have a crawling baby and were concerned with it.
— We still have a lot earwigs and spiders crawling in the house… Sometimes we see a dead earwig here and there…
— Termite inspection… not really an inspection. They just looked around and they said that if there are termites inside the foundation, we won’t see it anyways… Which is true I believe, but in this case, no inspection is needed, because I can look around myself too lol.
— VERY BAD CON: on their website, you can contact them and below the submit button: «I hereby consent to receive autodialed and/​or pre-​recorded telemarketing calls from or on behalf of Terminix at the telephone number provided above. I understand that consent is not a condition of purchase.»
There is no way to uncheck it! So I ended putting a non working phone number!
This is ridiculous.
I’ll terminate my subscription with Terminix!

STAY AWAY AT ALL COSTS. I read the reviews and knew it was all one star. I should have listened to Unilocal users. When I mentioned this to the Terminix salesperson Jerry I believe, he promised me it would be handled smoothly and I would have no issues. 1 month later, they doubled billed me for the same job. I made about 20 – 30 phone calls over the last 2 months with Terminix and SMAC financing company and still I am getting double billed. I even escalated to their management with no luck. Pretty sure it will affect my credit and I have lost all hope.

Stay away ! This is a total scam, their business is not pest control, but sell you a worthless subscription to inspection services, rather than treating the problem.
Do not trust anything they promise or make appointments that disappear.

If only Unilocal offered a — number of star. Terminix doesn’t even deserve 1 star. I was under contract with Terminix for several years and it was the most painful experience. The customer service is unresponsive and the local offices are impossible to contact should you have an issue. I had numerous billing and missed appointment issues over the years and it was near impossible to find anyone to resolve the issues. I would not recommend Terminix to any home owner. either for their termite or pest control services. Finally once I sold my house I was able to get away from this company. Avoid terminix

Awful service and company! I would not have given any stars if I had a choice! Got nothing but harrassing phone calls about getting pest control services every quarter and annual pest control. Poor communication between office and technician when comes to scheduling. I would call to reschedule my appt thru the office and the office ppl don’t let my technician know most of the time. So the tech would come out and leave upset at me when I told him that I reschedule with the office but he was never informed.
The last draw was when the customer rep called me back and tried to lecture me of how I keep rescheduling my service and that I’m not allowed to push the pest control any later. I just told her off and told her to cancel my account. One month later I got an automated call telling me I have a pest control appt schedule in 2days. I called back and found out the rude rep never bothered to cancel my account. Sometimes I get nice rep at the office and some are just plain rude. It’s a ⁵⁰⁄₅₀ chance!
Glad I fired Terminix!

This is the worst company on the planet. They don’t show up for appointments and their work is done by third world incompetents. This company is a scam and the worst experience of my life.