Staybridge Suites Sunnyvale

Possibly the best hotel I have stayed in sometime, this is one of those places where you feel like it is your home and you are relaxed and comfortable during your whole stay.
We decided to rent a room from here, as we had some work being done to the apartment and deiced we can get away. We decided to stay here as it was one of the best prices in the area. When we checked in we were welcomed by the staff very friends and helpful. The one down side was about the 150.00 deposit we were have to incur due to their policy, something about not having wild parties. This was not a big deal, as we knew we would not have any problems receiving our money back, unless they consider loud being my snoring.
When we arrive to the room, it was very clean. Everything was in it’s place and there were plenty of towles for us to show three time in a 24 hour period, which is always nice. Our room faced the 101 freeway, which we thought might be an issue, well guess what this hotel has already thought of that, with double pane window and extra security door, with double pane as well. Trust me you could not hear a sound from outside which made for a relaxing evening.
The breakfast in the morning, was good and busy. They were not many places to sit, but we did meet some wonderful people that allow us to sit with them. The food is good and plenty of it. and coffee/​teas in the morning is helpful. I would highly recommend this place and I am sure you will find the same kind of service I received here.

Unlike other IHG hotels, this one is a not a hotel but a low income housing project. This place is horrible,
The pillows are smelly, look inside the pillow, they have yellow stains with human hairs.
The noise from the freeway is very loud, feel like sleeping in a freeway rest area.
Worst of all, there is a basket ball court where a bunch of teenagers yell and play basket ball. I called the front desk about that, his answer was we don’t limit what time they can play basket ball.
They also charged a $ 150 to $ 300 «no party» deposit even though i am a IHG member and i am staying here with wife and young children.
Take your money elsewhere, you can find a better hotel than this DUMP.

Before I go into detail, I would like to say the front desk staff was always helpful and friendly and my negative experience was not related to them for the most part.
When I checked in and got into my room, I was pleasantly surprised at how spacious the room was and really liked the lay out. It came fully furnished with all of the appliances and utensils needed to get me by during my 3 month stay, and even had 2 TVs: 1 for the bedroom and 1 in the living room. The concept of the hotel and the amenities were nice… That bliss was short lived though.
First issue: The wifi there kept dropping my devices and would disappear for 30 – 40 minutes at a time and then come back for about 10 minutes and then disappear… when I called the front desk to inquire, they informed me they were upgrading their internet and that it should be fixed soon. Well, the next day comes around so I call again and get told the same story, this happened every day for the first 5 days of me being there… On day 6 I call, and the person who answered the phone, told me my devices were the issue or that too many people were connected and that I’d have to deal with it, or he could connect me to tech support. I opted for tech support, the gentleman I spoke with was absolutely amazing and right away informed me that upon further review it appeared as though they were having equipment issues/​faulty equipment in the area I was at of the hotel, and that someone would be out to fix it… fast forward 5 days, still no fix. I can’t work, or communicate with my loved ones via FaceTime or text or anything because the wifi was intermittent and cellular service out there was spotty.
Second Issue: The noise level at all hours of the day and night from other residents and cleaning staff was absolutely ridiculous. From people stomping up and down the stairs and on the second and third floor walkways at any given hour, to other residents shouting across walkways to other suites to communicate with each other for lengthy periods of time, to the cleaning staff whistling and singing the ENTIRE day was so obnoxious. There was no respect for other residents’ quiet time. While I’m all for having a good time while doing your job, it is disrupting to those of us trying to take a nap or have a conference call or even watch television. There needs to be some sort of communication to other guests staying at the hotel that the walk ways are intended for getting to and from a destination, not hanging out outside your rooms having a 20 minute conversation with someone else that the surrounding suites can hear EVERY NIGHT FOR TWO WEEKS STRAIGHT. Some sort of quiet time rule that after 9pm all resident’s should not conglomerate outside of their rooms for conversation out of respect to surrounding suites.
Third issue: the bed was extremely uncomfortable, especially for someone staying 3 months…
I didn’t want to switch hotels at first because I thought I was just being picky, but I am so glad that I requested to be moved. The hotel I’m in now has solid Internet, a comfortable bed, and it’s QUIET.
This hotel has some cool amenities, like Happy Hour, and complimentary on site laundry, and I enjoyed the outside entrance, but overall, I am glad I moved and wouldn’t recommend staying there again… I’m sure everyone’s experience here has been different, but mine was just not up to par with quality.

Our stay was fabulous! I couldn’t say more about Keisha at the front desk. She was so helpful and so kind to my entire family. Her customer service skills are rare to find and I appreciate her being so fun and energetic throughout our entire experience. This trip would of not been the same if it was not for her so thank you Keisha!

Pleasant residence motel, eager to please, with free breakfast and dinner. Mostly occupied by programmers for the likes of high tech firms like Apple. Which makes inexplicable why, with its clientele, its wifi should be so bad. It kicks one off its net several times a day, rendering the server invisable. This morning it was impossible to connect to the sign-​in page. I don’t know what residents do when they’re coding.
Thank god for hot spot tethering.

I am staying here with my boyfriend for a few months — really love the friendliness of the concierges, housekeeping, and staff. Clean, well-​appointed & SPACIOUS rooms — especially love that the bed is its own separate room — technically this is like a one-​bedroom apartment! Only forewarning — if you get a room near the pool/​basketball court on the first floor, you may be dealing with some noise and partying; this hotel is one of few that Apple Corporate uses to train their retail store employees — so they are here year-​round on 1-​week training sessions — and they are all pretty young and like to hang out late outside. Otherwise I love this hotel! Kisha at the front desk is the nicest/​best and very helpful!

Awesome hotel. Probably the nicest ive stayed in for my moneys worth.
I was greeted by staff, easy check in and the wifi was easy to connect too.
Oooh! The beds are suuper comfy.
Definitely coming back.

The rooms are nice, recently remodeled and roomy. However, there are a few drawbacks to Staybridge Suites in Sunnyvale that would prevent me from returning:
1) Low quality breakfast (nothing tasted right, no plates, no forks, no service)
2) Understaffed; difficult to find anyone to help you or to answer the phone in reception
3) No housekeeping service on weekends (even upon request)
4) Some unsavory characters hanging around the hotel, smoking, drinking and making a lot of noise
.

Perhaps one of the best suite hotels I have ever had the pleasure of staying in. The rooms are modern and the amenities are great.
The breakfast menu changes daily and there’s complementary alcoholic beverages in the early evening, from Tuesday to Thursday.
I stayed here for over 20 days, and this hotel is relatively close to so many great restaurants and attractions.
Would definitely recommend staying here for business or pleasure!

The rooms were very clean and well kept. Rachael, at check in, was very helpful. She showed great empathy, offered solutions and answered my questions with ample amounts of sincerity and care. She was very welcoming and fun to talk to! I’d stay again with that kind of service.

Stayed here for three weeks for work. Rooms are nice and have a lot of amenities. The cabinets feel cheap, but they have a lot of home goods for cooking, utensils, plates, etc… The breakfast was mediocre at best, but as it’s free I can’t really complain. The Tuesday-​Thursday happy hour was definitely a plus with free beer and hors d’oeuvres. Staff seemed pleasant, but didn’t interact with them too much. My only complaints are the incredibly slow and unreliable wifi, and the rooms that are in the back building facing the highway are loud. They need more noise dampening in these rooms. All in all I would return if I was in the area, but would ask for a room not near the highway.

Gotta love it when your company sends you on a business trip across the country, what makes it better is when they put you up in a kickass hotel! This place was just amazing! I arrived late on a Sunday night and I was promptly greeted and welcomed by the friendly staff at the front desk. I stayed for 5 days and enjoyed every single day.
My room was just wonderful it was just so homey! The living area was the first thing that caught my eye, although it was small it included a L-​shaped couch that was perfect for kicking back after a long day and a decent sized TV. I absolutely loved the kitchen area, not only was there optimal cabinet space, but the designers of the hotel utilized every available space in the room, creating a small bar alongside the kitchen for eating space. They even provided utensils, bowls, pots, pans down to dish soap! I was surprised that I had been put in a two suite room, I opted for the master behind the two doors. It was quite large — queen size bed, large dresser and TV. Attached to the room was also a huge vanity area, a separated bathing area with a stand up shower and a large walk in closet. (Needless to say this place put my little apartment to shame).
Aside from having awesome rooms, Staybridge really knows how to spoil their patrons! Onsite was a beautiful large pool and jacuzzi that was open daily AND AND get ready for it. a full sized basketball court! If only it hadn’t rained during my stay there. In addition they also had a small work out area and had free onsite laundering machines.
And if those perks and add ons were not enough, they provided complimentary breakfasts and dinner bites. When they say breakfast they MEAN breakfast, each morning I was greeted with fresh bacon, scrambled eggs, and potatoes. They also had a belgian waffle maker, assorted breads and bagels, cereal, yogurt. Wow! And each night they had dinner bites, I only made it down for one night but boy was it amazing. Swedish meatballs, orzo pasta, salad, potato chips AND for those who enjoy a drink. Shocktop and Budweiser on tap and various bottles of wine. Yes, all included at no extra charge.
The only thing that seemed to be missing from my stay here was the shortage of TV channel options, but with the free wifi they’re forgiven. I definitely reccomend staying here and will look here next time I’m in the area.

I almost spend 6 months in this year here, everything is good except the wi-​fi sometime it will be so irritative it never connect.

Starting out with the pro’s
* Nice facility; Housekeeping was fine and got the rooms ‘clean’.
* Roomy enough for our needs
* Surprisingly quiet neighborhood, but don’t get stuck on a bottom floor
We stayed here a few weeks ago and after much debate decided to write a review. This is one was the most inexpensive hotels for a good sized room, free breakfast, etc. Now we understand why.
— Some of this may be due to the dog trail, which means folks just end up here, there was poop (of course), the trash overflowed, etc. Not sure this is due to the hotel, but definitely brought by the wrong element into this area.
— The rooms aren’t as sound insulated and really this was the problem. Being on a lower floor was terrible. Even when the guests upstairs changed, same issues.
— Not a fan of the night staff who wouldn’t /​couldn’t address the security issues, but the daytime crew was perfectly pleasant.
Would I recommend? No.
Stay safe.

I couldnt ask for anything more, Im happy and relaxed at this hotel. Great customer service upon check-​in by Keisha and another lovely young girl. I have stayed in the 2 bedroom suite, the one bedroom suite both exceptional. These ladies that do the cleaning here may not understand much English but they know how to do a very good cleaning job and are happy to provide you with anything extra. A grill is also available for use which comes in handy on a hot day and ready to jump in the pool. This hotel is located on a big property with alot of greenery around and is quiet at night, so no loud neighbors. I love this Hotel and will return!

Great place to stay in, especially if you bring kids. Free wifi (I think the speed is okay…), breakfast, coffee station, free laundry, free Tue — Thurs happy hour dinners. The room is not that kind of fancy style, but it’s very clean and nice, simply designed. Full kitchen makes everything easier if you bring kids… Which even better is they have shuttle bus to take you around, within 5 miles, it’s great for people who’s not driving. We will definitely stay here for future trips. And we really, strongly recommend this place.

good rooms good staff and breakfast
tips
free
Coffey
tey
Cook
soop
spa
pool
wiif

We stayed at the Staybridge for a week. At first we were upset that even though we made reservations for a non-​smoking room, all they had were smoking rooms left. We took one. We got a special corporate rate of $ 160 a night, because we were there for my spouse’s work.
We walked in the room, which had been recently redone, and were happy that it didn’t smell too badly. In fact, once we were through the door, we didn’t notice it. We were ready for grossness.
The room was redone really well. the kitchen was very clean and the microwave, stove top, dishwasher and refrigerator were in good working order. We loved that we had two bedrooms, one for our 7 year old (with his own bathroom with a tub) and one for us. He liked that he had his own TV for the week. :-)
The hotel is near 101, and California Great America. It’s easy to get to many businesses, but it’s not a great area to be in if you want to go for a run or walk to amenities. The streets around the area are very busy. And the fitness room isn’t worth your time, but they will drive you over to a neighboring gym, if you want to work out in a better environment.
We got a basic daily room clean up, which we weren’t expecting. They came in and made the beds, emptied the garbage and ran the dishwasher (sometimes, even if we’d run it that morning before we left).
They also plan social/​food/​happy hour activities on Tuesday, Wednesday and Thursday that are free to attend. It’s a great thing for business folks traveling alone, who don’t really see anyone besides work people all day. The free breakfast buffet is better than most. You can make your own Belgium Waffle, have different choices of fresh fruit every morning, as well as different eggs/​bacon/​sausage/​yogurt/​bagels, etc. available.
We swam in the pool one day. It is a saline pool. The beat up mini basketball/​tennis court didn’t seem to get much use while we were there.
You can hear the highway because it’s so close to 101, but the neighbors are pretty quiet. And I agree that the Wifi is very spotty. Our son had a great connection in his room, but ours was hit or miss. It was also nice to have FREE laundry facilities, even if they weren’t in the best condition. Some of those dryers had to be run a time or two to get towels dry, so I was glad I wasn’t putting quarters into them every time.

Slow and unreliable Wi-​Fi
Happy hour is great!

I was here for one night only since I was in town to watch Rock The Bells. The receptionist at the front desk was really nice, helpful and professional. I was in the two-​bedroom two-​bedroom suite and it was really nice.
Everything seemed new except for the fridge and stove. They had three flat-​screens, one in each room and one in the living room. The complimentary breakfast was pretty good and satisfying. There is a pool and hot tub but I did use it. I would definitely go back to this hotel for RTB next year.