Rebecca B. Keller, DDS, MSD

Best orthodontist ever!!! I have worked with over 20 different orthodontist and not one of them spends time with their patients like Dr Keller does! She truely puts her heart into every patient! When considering an orthodontist always important to see on that first initial exam how much time and attention the doctor gives you because that will show how they are from there on out.

I feel compelled to write this review after recent events left me feeling fed up with this practice. I have also noted how many new patient consultations seem to be happening at this office, so consider this «buyer beware» feedback.
Up until last year, I was very pleased with Dr. Keller’s practice. Her previous location felt «homey» and the general impression was one of personalized, attentive care. Appointments weren’t excessively difficult to schedule, reschedule or make in a pinch.
Unfortunately, the practice has evolved into something that feels very business like with an overwhelming amount of patients. Too many patients equals long waits and feeling more like a number than a person. Appointment scheduling is painful and nearly impossible. Unexpected braces events that need to be fit in for fixes are not given any priority or understanding.
If you have a child who CANNOT miss school and requires an after school appointment, best of luck. I know of one patient who had his braces removed early because he simply couldn’t get convenient appointments after school and he could not afford to miss any high school classes. Also, Dr. Keller does not work Fridays, which adds to more limitations in scheduling.
Over the years, four different moms shared with me their dissatisfaction with Dr. Keller’s skills in terms of how their children’s teeth came out after braces were removed. One is my dental hygienist and another one is receiving free care for a year because of the end result that now requires correction. Other parents have also expressed their dissatisfaction with how impossible and inflexible appointment scheduling has become.
On a positive note, the staff has ALWAYS been professional and pleasant, and the practice is clean and well maintained.

I take my kid here for her new place for her braces. Super clean place with tons of parking in the parking lot, it has other businesses too. Dr. Keller is very friendly and so is her staff. They do have some younger girls in here and that is great, teenagers can talk to them in a more freely manner. In the back room is like this 70’s work space! It is absolutely hilarious. And they are so sweet to remember my kids birthday a couple of weeks ago that they bought her a balloon! They were only late once so hopefully this does not happen again but otherwise I am happy with my kids new dentist.

My daughter is a patient of Dr. Keller’s for orthodontics, we have nothing but good feelings about this place. Friendly atmosphere and I love that every month the office has some kind of contest for the kids (patients) to partake in. If your child needs braces, this is definitely a place I recommend.

I took my son here for his braces. Their practices are not good. They want phase 2 phase 3 correction on most kids. They give 5 to 6 weeks for visits while most other places they have visits every 3 weeks. The treatment went on for 18 months and still don’t have good results. Afterall getting a 10% discounted price is not so great with this kind of service.
The wait times here are horrible. For a 15 min visit you have to wait for 1 hr.

Dr. Keller took over the practice of my old orthodontist, Dr. Robert Hortin, who has since retired. I have a lot of respect for Dr. Hortin – he was very good at what he does, and he demanded that his patients accept their responsibilities as well (for me, that was wearing my rubber bands for all the hours he said to). There was no cheating, because he could tell if you hadn’t been doing your part. It took years to straighten my teeth to the way they are now, but it was well-​worth the time (and pain). Dr. Hortin was a perfectionist, and he hand-​picked Dr. Keller, so I have no doubt that she is excellent in her field.
Ten years after my last check-​up with Dr. Hortin, I had the pleasure of meeting Dr. Keller. A few weeks ago, I thought I needed to get my retainers replaced. After examining my teeth and my retainers, Dr. Keller finally told me that I didn’t need to spend $ 600 on new retainers because they still fit very well. She didn’t want to take my money for no reason, so she polished my retainers and sent me off with a new case to store them in (mine had broken long ago). I appreciated her professionalism. On my way out, the office manager told me the visit was free of charge.
I would recommend Dr. Keller because I felt very at-​ease in her chair. Visits to the dentist or orthodontist are usually very stressful and Dr. Keller’s friendly personality made the visit so much more pleasant.

I am extremely happy with Dr. Keller, her office staff, and their care with my child’s treatment. All the staff are upbeat and positive. The office runs on time, so we wait only a few moments for each appt.
When I was selecting orthodontists, we visited several offices for evaluation appointments. Dr. Keller was far and away the best at looking at my child as an individual, explaining the treatment plan needed, and making sure we understood it. We leave each appointment with a good understanding of progress made, and what comes next.
I recommend her highly.

I was very impressed with Dr. Keller and her knowledge on current technology and with her ability to explain the latest advancements in teeth straitening. She is smart and articulate and I recommend her… she seems to get both the scientific and personal side of the business.