Pump It Up

this location in Sunnyvale is CLOSED as of DECEMBER 2014.

not a good place for toddlers. wait until they are older maybe 4. my daughter didn’t like it. waste of money & time.

Came here after hearing good things about pump it up. But I am very disappointed to have to pay $ 9 for a pretty dinky room full of a couple inflatables. My daughter got tired of his place pretty fast. I know thy are tying to make this an alternative place for kids under four but it’s vey over priced and I want my money back. The only reason I stayed is because I came with someone and we were trying to make the best of it. Considering that the original pump it up is also $ 9 and something like happy hollow is $ 12…this is just one big rip off. Super disappointing.

Pump It Up Junior hosted my daughter’s 3^rd birthday party this afternoon and we were all so pleased with how it turned out! The staff took care of everything for us, so we could enjoy the party and socialize with our guests. Claudia and Cayla both went above and beyond to make sure everything ran smoothly, was well organized, and all of our guests were safe and had fun. I would definitely recommend Pump It Up to any parents who are looking for an easy way to throw an awesome party!

Love this place! $ 9 to tire my daughter out for an afternoon is worth it! I love the fact that they have a separate junior pump it up from the regular so older kids aren’t running over the toddlers! Wish they had more open play times on the weekends but I guess that’s reserved only for parties?

We went here for a birthday party and it was a blast for the kids. It was nice to see how excited they were. I was disappointed that the seating for parents was limited. We stood around for the most part. Also the bubble blower is quite strong. Irritates some kids eyes and leaves dandruff like spots in everyone’s hair. They were running late so not only did we go in past the party time but the food was also served late because of this. The place felt sticky and unsanitary so be sure to wash your kids when they come home.

We went to the sunnyvale Pump It Up Jnr for a birthday party and for their free-​play hours. First of all the play area is great for small kids but it is much smaller than the ordinary Pump It Up. The staff are nice but don’t interact with the kids as much as the one at Hayward.
It’s great for birthday parties but the free-​play I wasn’t too impressed with. During the free-​play it seems to be a place where moms dump their kids to run around like mad while they sit browsing their phones. A lot of the moms don’t watch their kids so there’s kids falling all over the place, injuring themselves, pushing other kids around and screaming. A 4 – 5 year old boy slapped the back of my son’s head and ran off and his mom didn’t budge, too busy looking at her cell. So I wouldn’t really take my son for their free-​play here, it’s a shame because it’s a great layout.

I want to give this place two different ratings, one star for a potential serious safety hazard that the staff did not seem to take seriously, and then several more stars for providing a fun and convenient party set-​up. I recently attended a party here — my small 3 year-​old daughter had a blast, and the play area and then food/​cake area all worked well and went smoothly.
However, I am very concerned about one major safety issue in the way their bounce area is set up. There is a very tall bounce slide set up against the wall, but not actually attached to the wall, so there is a modest-​size crack between the edge of the massive structure and the wall. Rambunctious kids who climb up onto the side-​barrier wall of this slide-​ladder structure are in danger of slipping off the edge of the very tall inflated slide structure and getting trapped between the tall inflated slide and the wall. I had to run up and yank my daughter down as she was starting to slip into this dangerous crack between the structure and the wall. A slender aggressive climber could easily slip into this crack if a parent was looking the other way at the time, and the child would then find themselves sliding down, pinned between the 6 – 18 foot tall structure and the wall, trapped at best, suffocating at worst. Not only that, but the place is extremely loud and a total zoo, so no one would hear the kid calling for help.
It freaked me out so much, since my daughter was right there starting to slip, so it was obviously a real safety issue, that I decided to be «that crazy parent» and bring up this safety concern with the staff. They didn’t even take me seriously — his answer was, «well, we deflate the structures every night, so no worries» — uh — WHAT? How the heck does deflating the structures every night help stop a trapped child pinned between this massive tall inflated slide structure and the wall? NOT HAPPY with that answer. Anyway — if you take your child here I am sure that they will have an absolute blast, but if your kid happens to be a very daring climber like mine then make sure to watch your kid very carefully if they are on the tall slide structure.

Much better for the little ones (like 4 and under) than the regular Pump It Up next door. The only reason to be here, though, is to come for a kid’s birthday party, and they are run like well-​oiled machines.
I like the contained areas for the kids. I don’t like the sub-​par food they force you to purchase. I like the rock climbing walls. I don’t like the tightness of the party rooms.

Great Fun place to host kids party.
Employees are fun and have great attitude. Everything was very well taken at the time of booking the place. Got a call 2 days prior with menu options
The party went very well — flawless without any issues
Totally recommend this — Kids had a ball with the classic 90 party.
Pizza was decent too.

We attended a bday party here at it was a blast for the kiddos. Perfect for smaller/​younger ones. The staff were young and appropriately energetic. Love the idea that they take care of ALL of the food and cleanup. You have the option of bringing cake/​water but don’t have to do that either. That said…
I would’ve given it 5 stars had I not seen half a dozen BIG cockroach carcasses in the lobby near the vending machine next to the motorized car/​ride. They swept them up after I told them but it made me question the cleanliness of other areas where the children play. It wasn’t like it was in a dark corner that was hard to reach or clean so I wonder how often and how well they even sweep the floor…
I should actually give them NO stars for the family of dead cockroaches. I suppose they were better dead than alive? But the place has many redeeming qualities and I hope that management sees and addresses this.

THIS REVIEW IS FOR POP IN PLAYTIME AT PUMP IT UP JR ONLY! WE HAVE NOT ATTENDED OR SCHEDULED A PARTY NOR HAVE WE GONE TO THE REGULAR PUMP IT UP!
Seriously parents? It’s $ 9 — ONLY $ 9 (only kid pays — not adults) for your kid to jump all their sillies out from 10am-​1pm. That’s a deal! Coming from LA where pretty much every indoor play place is $ 7 and up (with usually a ton of broken/​dirty toys) I was thrilled with Pump It Up Jr.
First, it’s only inflatables and my 2.5 year old could jump for ages — at every indoor play place she pretty much camps out in these things so I figure let’s just go to an inflatable play place! There are two large slides (one is pretty high — I was impressed my kid went down!), one obstacle course, another flat bouncer area, and another set of two slides with a bouncing area attached.
The room is decent size but with four large inflatables there’s very little open space. But since your kid is there to bounce who cares!!! There are two benches for parents but usually parents are supervising their kiddo (awesome!). There is a water fountain and a storage area for shoes (must wear socks). The room is clean but chilly — unless you plan to bounce a lot you’ll want to wear layers. Dress your kid in layers too since they’ll start to sweat after a bit.
I LOVE that this is for toddlers only! I would always freak when my kid wanted to bounce at other places as there were 8 or 9 year olds easily twice her size. Here she can bounce and pretty much not get knocked out by another kid.
We’ve gone a few times — they’ll give you a punch card that will give you a free visit after you pay 4 or 5 times. Each time the employees have been nice — maybe they changed staff but I’ve never had anyone be rude or snarky to me. Area is very clean (no smell, no dirt!), ample parking, and spotless restrooms — complete with «kid sized» sink!
Overall a great place for rainy days or when I need my kid to get some energy out without requiring me to run all over the park chasing her.

Honestly it doesnt get better than this. If I could give 6 stars I would!
We just had our 4 yr old boys bday here. We had more than 30 kids four and under plus all the parents. It was an AMAZING time! Thank you Pump it Up Jr. Staff for all your incredible efforts. Everyone had a great time. From the moment we got there and were greeted by Daniel, to Nick and Dana’s awesome effort in the play room and Nadav’s stellar service in the party room. This is by far the best party we have had for our boys. EVERYONE was happy and believe me we are a picky bunch. I expected it to be ok and to just survive the 2 hours instead I had a rock star experience with great attitude, cheerfulness and help. I would throw another party here in a heartbeat. Thank you thank you thank you!!!

I had my daughter’s 3^rd birthday party here. All the kids and parents had a blast. The staff at Pump It Up made the experience seamless and effortless. You don’t have to do a thing AND guests love it. You can customize the invitations if you want and order the cake from Cold Stone Creamery. That’s all it takes. The Cold Stone next to this Pump It Up location is the only ‘bakery’ that delivers the cake for you to Pump It. Awesome.
The staff are young, energetic, great with kids, and know how to host a party! They welcome the children, play some games with them, take photos, line up the kids for the party room, give special attention to the birthday child, prepare the party room and anything else you ask for help with.
I would book another birthday party here in a heartbeat! A no work HIT! Great for the busy mom! And there is no party planning stress! No cleanup!

I have now hosted 3 parties at Pump it Up Junior and each one has been great. How great is it to have a party where you as the parent can enjoy yourself and relax while your birthday boy/​girl and their guests have a ton of fun. The staff is great and do everything to make sure the party is a success. The place is clean, efficient and worth every penny. Cannot recommend it enough!

My 2 ½ yr old daughter loved this place. It’s nice and clean and pretty well-​kept. There’s about five different «obstacle» courses she can play on all by herself. It was great because I was able to take her here when I was 8 months pregnant and let her run around by herself. I was able to sit on the bench and still watch her. I got a little break, and she just got tired out. :)
My only complaint about this place is their bench. It’s not anchored down so it moves, and I always stub my toe on the center leg that sticks out at the bottom. OUCH!

When I first walked in all I could smell was FEET! It has that old gym socks kind of smell. The area was smaller than I expected it to be and for 9 dollars per child it’s a bit steeply priced for drop in play.
On the flip side the place is clean and the parents that were there were courteous to others. A+ for that! The bathrooms were clean too. No lurking urine smell covered by bleach I’ve grown accustomed to over the years when visiting any kid centric venue.

Occasion: Our son’s 3^rd Birthday Party
As parents of a «winter» baby, our constant challenge is to find an INDOOR facility for our kid’s annual birthday party. He’s got a lot of friends & family that love him, so we need a large, safe, and FUN place to celebrate his birthday!!! A bonus unlike other bounce places, we would have the entire place exclusively for our party. We were so excited to discover this place just minutes from our house!!!
The Pump It Up Jr Staff (2 guys inside the play area & 1 gal in the eating area) really kept the 2 hour party organized and flowing. After the instructional video in the lobby, we were whisked into the play area. They had this cute little door for kids only entrance. All the kids removed their shoes and placed them into the cubby holes in the back. …Then…GAME ON!!! 80 minutes of energy burning + screaming fun + photo memory making for everyone! I even some Mommies & Daddies bouncing and sliding too!
They mentioned to us that we hosted one of their biggest kid’s parties ever and for the most part, it went fairly smoothly!!! For the grandparents and nonparticipating adults they had a few benches with some good views to watch and rest.
Tip: Please wear socks!!! That’s why it smells like sweaty feet!!! LOL!!!
We ended the day with pizza, snacks, and drinks in the separate birthday food and cake room. My son sat in this awesome inflatable throne at the front of the tables. He rarely sits still at dinner, but he didn’t want to leave his «Guest of Honor» Throne!!!
NOTE: Absolutely No outside food. We had to order mostly pizza from their in house vendor (Fast Pizza). It actually helped simplify things. You can also BUY add-​ons like balloons, goodie bags (but we made our own), drinks, etc…
* To save time, just read their website & brochure for pricing and details.
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(+) We received several compliments from other parents that their kids were «exhausted and knocked out» !!! woot woot!!!
(+) The smiles from our son and everyone there was absolutely PRICELESS!!!
(-) I wish they would space out the multiple parties. It felt a little rushed at times…
(-) I wish their was better communication with me on-​site…
(-) I wish the optional «TIP» for the 3 Staff members wasn’t highlighted… it was a bit tacky…

A few of us took our kids here for Open Play time on Monday and it was FANTASTIC! Our kids were running, jumping, climbing, sliding all over the place. Apparently the parents are welcome to play on the bouncers too (I did see many a parent enjoy themselves as much as the kids).
Pretty decent price for 1.5 hours of Play Time
Not a great place for a child under the age of 2yo since there is a lot of climbing and bouncing to be done.

I just did my son’s 2^nd birthday here this past December and I must say I am impressed. At first they kind of gave me attitude when I walked in to try to schedule the party, I don’t know if it was because of my age or what but they looked at me like I was crazy. After I started talking to the girl, she began to warm up to me. She gave me info on the place and a mini tour of JR facility and I got to see next door as well. So the next week I returned to schedule my son’s party.
They have special rates for certain days so I decided to do the party on a Monday night to save me some money. It was $ 245 for the classic weekday party package which includes 25 kids (birthday child and adults are free), 80 minuets in the jump arena, and 40 minuets in the party room. You have to schedule your party a month in advance so I figured I might as well pay for it then and there too! They gave me some shit about that, but they accepted the payment. That was a weird moment, I’ve never seen a company NOT want to take the money before … but hey to each his own.
After that there were no problems … they called me 2 days before (just like they said) and they took down my food orders (pizza from pizza hut and NO you CANNOT use coupons. i tried asking LOL). I ordered the cake from Cold Stone and had it delivered. I brought everything that I could possibly bring (chips, soda, juice, candy, decorations, party favors… etc) and when I brought it through the door of the place, it was no worries from there. They took everything out of my hands and took it upon themselves to do everything. I brought a CD and they played it over the loud speaker for the guests and checked with me to see if the volume level was okay. They set up the party room and let me see it before all the guests came in, everything was taken off my hands. I think i ended up tipping like $ 60 but it was well worth it.
Usually on the day of my kids party I’m always running around making sure everything is okay but with Pump It Up they took care of it all and I got to play and enjoy the day with my sons and our guests … definitely cool! This place gets 2 thumbs up from me … but I had to take away one star because of the rocky start we got off to, but no hard feelings!