Modi’s Business Center

I went there for notary service and it was expensive! 10 dollars and the rate in the area is 5 dollars so just double! Service was not extra special. Ask for price first for everything. Not going there again.

This is for their inability to meet Canadian passport requirements. They advertise that they can meet their requirements and when you call and ask, they say yes, they can meet the requirements. Picture after picture taken with shadows clearly apparent. At one point, the lady behind the counter even admitting that they have had quite a few refusals by the Canadian passport program. Please stop offering this service and wasting people’s time. I cannot speak to any of their other services.

Last week I made my passport pictures there. Relatively cheap 10.55 for 2 pictures and super fast. Recommended.

Never take your passport photo there, mine was rejected by passport office and had to send another set taken by another studio.
It cost me another $ 30 to resend my photo and when I told the owner about it she had the what do you want attitude. Horrible service!!! Avoid them at all cost!!!

I had a mailbox with them for a number of months, and even though I got sick and was pretty much weeks late with returning the keys, I had called and let them know and asked beforehand, fully expecting fees or to lose my deposit. Fair is fair. I was told that I could just bring back the keys when I could. I was shocked that they actually gave me back my deposit as if I’d turned them in on time.
They were so incredibly nice to me, I rarely have a business care if I am sick or in the hospital, so this was just an amazing thing compared to the corporations out there who say «sorry, but there’s nothing we can do». Modi’s is truly a family run business, or at least seems that way, they are always very helpful, even after hours helping me get in with my ineptitude at opening doors haha.
I never had more than a few minutes wait (if ever) to talk with someone here about my needs or to mail something, and picking up mail is a breeze since you can get your mail ²⁴⁄₇ if you choose. Just make sure you get the size that is big enough for packages, because those, if they don’t fit, will be on the locked side of the gate at night (so you would have to grab them during business hours). However, what a relief that you can get a smaller mailbox and still have them accept larger packages for you in case you get them! I only closed my box because of illness and no longer continuing my business — I definitely will reopen it in a heartbeat when I am better.
If I could give a business more than 5 stars, Modi’s would be it! I wish other businesses were as friendly and great to deal with. And this was over the course of several months, not just a few interactions.

One-​stop shipping and packing. Friendly service and convenient hours (except I wish they were open on Sundays).

We came on a Saturday after lunch hour to have a form notarized. This is our first visit. Service was quick, hassle-​free, and friendly (no lines, done in 5 minutes). Price was reasonable.

Friendly service and everything you need at a business center. I tried to send an international mail by USPS and no one tried to upsell anything faster, which I liked.

Meh– I know mail stations are going to be busy during the holidays, but if one of your customers walks, in with four bags of individually-​wrapped presents and NO boxes and proceeds to address her labels on your countertop, you should probably ask her to move and address other waiting customers.
Waited in line for 15 minutes to get a form notorized. At one point there were five people in line and the woman behind the counter pulled out her cell phone and called for someone else to help her out up front. Give minutes later, a guy who appears to be her husband comes out and calls someone forward, then realizes the next customer needs notary services too– and the lady is the only one who can do it.
So he answers a phone call and then goes to the back of the store, without helping anyone.
$ 10 to notorize a form is a little steep– wish I’d just gone to one of the banks nearby. I mistakenly thought this would be faster.
On the bright side, my long visit here gave me time to browse the store– there’s way more here than just mailing labels and boxes, it’s nearly a gift store with special seasonal boxes and padded envelopes and greeting cards and post cards of San Francisco and purses and wallets and paintings and at least five different kinds of Scotch tape… some of the packages looked really dated and overpriced, but they certainly do have a lot of variety here.

The lady that runs this place was nice at first, but unfortunately she was very rude to my mother when she picked up a package. Her behavior was unacceptable and I don’t feel this is anyway to treat customers, so I can’t recommend this place!

$ 10 for one page of notary? Unfair pricing practice! Servic is okay. Shipping and other services are very pricey.

Friendly helpful service, convenient, and fair prices.
I went in to have a handwritten will notarized and they informed me that it would actually backfire on me, legally, rather than turning a blind eye and taking my 6 dollars. Now, that’s good business.

I have no idea about their shipping, but I went here for notarization. FedEx Office doesn’t do that stuff so they directed me here. It was $ 10 to get a letter notarized. The service was quick, efficient, and friendly, but not necessarily cheap or amazing hence the 4 stars.

I have been using Modi’s for shipping for more than 10 years. The service is always excellent. The attention to detail is first class. Shipping alternatives and lower cost options are called out. With 100s of packages shipped, I have never seen a mistake made. I have an unconditional recommendation.

Overhead cost and service poor on UPS shipments.
OK, I’ve been here about 6 times total, three times for notary work and the other times were for dropping off packages. I was really disappointed in their service when I took a package to them to be shipped UPS 2-​Day. Reason I’m writing that is because I was sending some jewelry to the east coast to a trusted jeweler friend and put $ 1K worth of insurance on it. I made sure to go as close as I could to the UPS pick-​up time, which is sometime around 4 to 4:30ish…I called to confirm that beforehand. The total cost was $ 51.85 to send it. I had pre-​packaged and used my own materials for the shipment… all it needed was a label.
So I filled out their form, paid the money and they put the box (sans label) on the counter and thanked me. I didn’t get to see the label or anything so I asked them if I could see how it was printed out because sometimes —well, mistakes happen and I paid a lot for shipping. So the co-​owner, who I believe is the wife component of the family business and who initially helped me told me that it would be a wait. Three people showed up and her husband came out, a FedEx delivery person came over, piled a bunch of shipping envelopes on top of my box which I was watching like a hawk and then left w/​his envelopes –my box was just sitting there on the counter, which made me uncomfortable but at least I was there to make sure it was safe –I just couldn’t leave it until the label was completed. It was a small box, 10×8×4 inches, less than one lb. and easy to walk off with. I know that I purchased insurance, but do I really want to be filing claims if I can help it? Just saying.
Anyhow, I stood there for 10 minutes w/​my five year old daughter (an eternity for a kid in a mail/​parcel store…“Mom, can we go, mom, can we go, mom” –repeat 200 times…) and finally I saw the label, which took a couple of minutes to program in and print out. While Mr. Modi was typing in the info (the lady was helping someone else), he repeated audibly, «$ 1000 insurance» a few times… I don’t know maybe I’m paranoid but that made me really nervous. One thing I DID appreciate was that he asked if I knew the person I was sending the jewelry to… I do like that they are checking for fraud.
When I looked up the weight, To/​From destination/​City-​ZIP, signature confirmation, size, insurance details of the same shipment via 2^nd day air on the UPS website it came to $ 42.05, which is a lot of overhead (over $ 9) through Modis. For that overhead I expect better service, and I don’t think that’s unreasonable. My shipment was valuable to me. They really should treat all of their customers’ shipments as valuable if they want to retain repeat business.
Like I said, I’ve been there for notary services, which is fine, and other things, but their UPS/​FedEx seems kind of rushed, as in, we’ll take the order form (the customer completes it –it’s basic TO/​FROM/​EMAIL/​PHONE info –but the label isn’t printed out so seems kind of weird that they don’t actually complete the customer’s order while they’re at the counter, waiting, which would make good business sense to me instead of waiting on the next customer). Unless this is standard for all priority shipping practices, which I don’t recall it being. I did get an email from them w/​the UPS # and website, but I think that’s pre-​programmed into the mailing system.
I spent nearly 15 min. total, most of it was label waiting time for the shipping order to be processed.
Anyhow, it’s unfortunate, as they’re so close, but I won’t be shipping this way through them anymore. Although my package is on it’s way to it’s destination I’ll have to choose another business to ship from in the future, or just go straight to UPS/​FedEx.

Always helpful, great service and polite staff. I would recommend them to anyone.

Modi’s is conveniently located near Loehmann’s in Sunnyvale. I went in the other day to drop off a UPS package. I went to a UPS store in Cupertino before only to find that they did not have any of the free UPS boxes or envelopes. I decided to head over to Modi’s (with a quick stop at Loehmann’s afterwards) to check and see if they accepted UPS. When I drove up, I only saw the FEDEX and DHL signs. I decided to venture in and saw that they had the FREE UPS envelopes! I grabbed one, stuffed it and handed it to Mrs. Modi to ship. This is a family run business. Her husband was in the back on the computer, her father or father in law was sitting on a stool near the mail boxes greeting customers and Mrs. Modi was working the front counter.