Great paint but not so great customer service. When you get a color custom mixed, they always paint a swatch onto the lid of the can. But the person who mixed the paint puts on the swatch BUTDOESN’T DRYIT with the hairdryer as usual. I get to the car and«fortunately» put my finger into the wet paint instead of getting it onto my car seat. If you cant remember important things then make a check list and don’t let the customer have the product until it is right. Very unprofessional.
Dan W.
Tu valoración: 5 Sunnyvale, CA
Cain and Dave Cruz are fricken awesome. Both of them answered questions, and were very pleasant to work with. Was working with a color and it was a little off and Dave went the extra mile… I’m in customer service so I know how it is to deal with people. Very impressed. I’ve always been a fan of the KM product but now I have found the store that me and my business will continully use. Thanks Dave and Cain! Dave also carried a gallon of paint to my car! I’m a dude and pleasantly declined but he insisted. WOW!
Jesse F.
Tu valoración: 4 Kirkland, WA
Great paint store. Very knowledgable associates inside, willing to answer all your questions and help with projects. Would be 5 stars, however a little more expensive than buying paint at a major hardware store. Parking is in the rear of store, off of El Camino.
Ernie G.
Tu valoración: 5 San Jose, CA
Recently had occasion to purchase 5 gal. exterior house paint from this store. Have always had good results using Kelly Moore paints and this time was no exception. The Rep who helped me had to do an «eye match» of my existing color and I can’t say enough about this particular employee. He was the most professional, helpful and informative individual I’ve ever encountered… this guy was the type of adviser you always hope will be available to assist in a project and now that I’ve discovered the store where this employee is I intend to purchase all my future painting products here. Not certain I got the Rep’s last name correct but his first name is Mike(Fassorini???). Thanks Mike for a hellava great job! ’
Chris P.
Tu valoración: 5 Santa Clara, CA
The store manager was super helpful. I think his name was Ryan. Great Guy.