Camino Pediatric Dentistry

I love Camino Pediatric Dentistry. My daughter has been going for several years ever since she got her first couple of teeth. She actually likes and looks forward to going to the dentist for her checkups/​cleanings!
Everyone in the office — the dentists, hygienists, front office staff — are so kind, kid-​friendly, and professional. They explain all the steps to the kids and put them at ease. They also email and text me reminders for appointments way ahead of time.
Also, when I needed an oral health assessment filled out for kindergarten registration and asked if I could stop by to get it filled out, Michelle responded immediately and emailed me the filled/​signed form saving me a trip out.

Always a great experience for me and my 2 toddlers. Both Drs Lee and Kwon are kind and gentle, put my kids at ease. All their staff are fantastic and fast but thorough. They make it easy to visit 4 times a year (every 6 months for 2 kids) w flexible scheduling.
Place is very clean, kid-​centered design, easy parking.

This was my third time taking my child to this office. This time it was for an extraction. Everyone from the receptionist to the Dr. to the assistant was excellent. They took their time explaining everything from the procedure to the billing. Dr. Zoal really put my daughter at ease throughout the procedure which is not easy when she’s in the dentist’s chair. This is a very good practice and I’m so glad I found it. I would gladly recommend this office to anyone looking for a pediatric dentist — especially if they have a child that is fearful of the dentist.

Mrs. Grace Lee talks to me in a very cold and condescending manner. When I see her with my kids, she also seems very cold with them. They dread her. Warm she is not.
Her staff, in contrast, is lovely and seem almost apologetic for their boss’s behavior.
Her staff are directed, however, to refer to me as «mom,» which I find bizarre. Surely if I was the mother of all her staff, I would recognize them better? If you ask them to call you by your name, it is hard for them to remember to and makes Mrs. Lee really angry.
The two stars is really high considering the treatment I feel Mrs. Lee dishes out, but she still gets them because I don’t have any reason to think her dentist skills are poor and because I think her staff is really nice (though I strongly suspect they start putting out their resume’s after a week with Mrs. Lee, given that she also talks very condescending to them).
You may also wish to be aware that Mrs. Lee practices very pro-​active dentistry. Every sign of a problem is beaten out right away with the most thorough procedure. Early signs of cavities are taken care of straight away with cavity fillings and laughing gas; deep crevices in teeth smoothed out timely with sealants, it seems x-​rays are taken with great frequency. This is a legitimate way to do dentistry, if you like it. However, if you prefer a lighter touch, Mrs. Lee is absolutely not for you. Her condescension is only alleviated when you do every expensive and invasive procedure she tells you must be done; expect much worse treatment if you hesitate to immediately book an appointment for all the treatments she recommends.
We have switched to a new dentist with a much lighter touch. She took a look at the exact same x-​rays that indicated to Mrs. Lee that immediate cavity fillings were required, and said everything looked fine, just to do a little extra brushing on the tops of the molars (I told my new dentist nothing about Mrs. Lee’s recommendation, so I did not prompt this). I am not saying this proves anything bad about Mrs. Lee; just that this was a much lighter touch and that is the type of dentistry that I greatly prefer.
In sum, whether you like very proactive dentistry or lighter touch dentistry, Mrs. Lee is very condescending and much more so if you are of the latter group.

I was very concerned about my 6 yr old getting her first fillings but Dr. Kwon was great. She had no issue with me requesting that she not use nitrous oxide (repeating that I knew my child best). She also decided that the cavities were shallow enough that she could do without anesthesia, so she was able to both in one visit instead of having us return again next week. Additionally, she very graciously accepted my decision to postpone putting fillings in a baby tooth. Instead of guilt or pressure which I sort of expected, she gave good advice on how to keep it clean and keep the cavity from progressing, agreeing that we’d «keep an eye on it» and compare in 6 mos. Finally, she explained everything in detail to my 6 yr old, and demonstrated every step on her thumb. No anxiety or fear from that part.
We’ve been seeing Dr. Lee for several years now and I love the office arrangement. Both my daughters can be seen at the same time in her big room. They love going to the dentist. Both of the Dr. Graces are fantastic with the kids and their hygienists too!

Dr Lee is wonderful! My daughter has been a pt of Dr Lee since she was 2 ½. She’s five now, and is not too fond of doctors, but Dr Lee puts her at ease. My daughter has a cavity, and I know the time will come when she’ll require some dental work. Not sure how Dr Lee will perform this on my fussy daughter, but I have full faith in her that she will! We live in Santa Clara now, and even though we can technically see another pediatric dentist nearby, Dr Lee is worth the trip. :)

Dr. Grace Lee is a good dentist and she has good staff who are good with the kids. I took my son here to get some major dental work and unfortunately he got too frightened to have the treatment. After that time, I realized I would need to get general anesthesia for my son and consulted another pediatric dentist who was an in-​network dentist. Dr. Grace Lee was not an in-​network dentist under my plan so I wanted to compare costs.
The reason I am giving Dr. Lee two stars is because of her pricing. After consulting another top pediatric dentist (Dr. Radwan at Radwan Pediatric Dentistry), I realized there was a MAJOR difference in costs. Please note this is on the total costs (prior to any deductions by insurance). Dr. Lee’s pricing for her services was more than DOUBLE what I was quoted by the other dentist for the EXACT same procedures. I know for sure it is the same procedures on both quotes because of the dental codes they use to identify the procedures.
I was disappointed to find out there was such a huge difference in pricing. I’m glad I got another quote as I’ll be saving a lot of money going to see another dentist.

My daughters loves coming to see the dentist at this place! Bonus points for the up to date equipment and fun teeth things! The staff changes a bit but overall both Dr Graces’ do a great job making the patients feel valued.

Dr. Grace is extraordinary at what she does. She sees both of children who are somewhat phobic about going to the dentist. This week my daughter (4) had to have her first cavity filled. This included a shot and drilling. Dr. Grace was masterful — speaking to my daughter through the entire procedure and even talking about painting a princess on her tooth. I was dreading this appointment and we walked out smiling. Thank you, Dr. Grace!

My 3 yr old son had always enjoyed getting his routine cleaning with Dr. Lee a few years ago. The office was very clean and child friendly with toys in the waiting area and in the dental rooms which kept kids entertained while waiting for their dental cleaning/​checkup. However, we had to change dentist almost 2 years ago due to Dr. Lee was not in our new dental plan network. We wouldn’t mind paying the $ 20+/visit had her staff been more friendly and explained to us why our plan got change. I had to find out myself that they weren’t in our new dental plan. However, I do highly recommend Dr. Lee because she is very good with kids.

We were referred to Camino Pediatric Dentistry from Cerulean Dental Spa in the Rivermark. Our son had some issues (he has an extremely intense gag reflex) so they thought it would be best for him to see a Dr. who specialized in Pediatric Dentistry. Silly me for not even knowing these existed. But I am so happy to have found them.
We’ve been coming in to see Dr. Lee for about two years. She has always been wonderful with our 7 yr old. Her staff is also perfectly suited to deal with my high maintenance son. They know exactly how to handle his gag issues and are always extremely patient and sweet with him. I love all of the «child friendly» descriptions they say in front of their patients. Scrubbing away the sugar bugs with the whistle wand sounds a lot better than drilling and filling.
We brought our 1 yr old in for his first check up 6 months ago and just had his second visit this past Tuesday. They’ve shown us plenty of tricks to stay on top of his teeth to hopefully avoid some of the cavity issues our older boy unfortunately dealt with.
Overall I’m very happy with them. I just wish that they didn’t have their rule about only booking afternoon appointments for young children. It forces us to have our son miss school any time he has an appointment. So that’s where they lost a star.
Super bonus for being across the street from my favorite bakery — Sugar Butter Flour!

The doctor herself is fine, she seems nice and patient. My daughter was happy with her first visit. However, few weeks later we received a bill from their office and indicated that we have $ 106 balance. When I called my insurance company and found out that Dr. Lee os out of the network. But when I called the front desk to make appointment, I wasn’t told that their office is out of network. I feel that their front desk especially the person who checked the insurance coverage is not professional at all. If I knew that I have to extra $ 106 to visit Dr. Lee, I will not visit her office at all because it’s not worth it. There are still many great pediatric dentist out there. I will definitely not recommand this dental office to my friends at all!

Awful! The dentist seems friendly at first.
But, several times she was practically yelling at my children when they were not cooperative in the chair. I should have left earlier, but thought I would stay a little longer. Kept happening. The final straw was when I had made 3 appts in a 2 week spaces, and had to cancel because of the stomach virus. They were upset (even though I called).
Would not recommend.

Imagine worst case scenario: Your child gets bumped by a swing that hits him frontal in his face. The child bleeds and his front teeth are lose.
I mean I was just happy that he finally got all his teeth (even his second year molars) and now I had to face the fact that he might lose his front teeth and even got his adult teeth damaged.
BUT Dr Grace is absolutely professional, warm and very helpful. I almost really lost it when I saw him bleeding and crying because he was scared and in pain. But she kept me calm and explained every procedure very carefully. She told me all the options, the scenarios and also the worst case scenario just to be prepared which I very much appreciate because I rather be prepared than surprised.
They did a great job taking an x-​ray and also reposition his teeth back in.
Also they were able to fit me in within 45min. as I called!!!
We had a wonderful experience for his first teeth exam as well as for an emergency situation.

Please double check on coverage with them, they are not upfront about everything.
I was going to them for my toddlers daughters, was happy with the service, till this last billing experience.
We had a change of insurance, and they were just not upfront that they are not part of the MetLife In-​network services. I called them and asked that with the new year my coverage has changed, she said we take MetLife, so I schedule the third filling appointment. When I got services rendered, she told me my coverage with this new plan is not as good as what we had in the past.
And then I get my letter from MetLife today, and the reason I was charged a lot more was because they are not in the network.
This was very unprofessional of them, not to be upfront and tell me that they are not in the network and therefore will be more expensive for me, and let me make the decision on whether I want to go to them or not. Other dentists/​optometrist have been very professional and told this to me, it is part of the business.

Summary: We are happy with Dr. Lee and her staffs
Décor/​Location = Why can’t my mom takes me here when i was young. :) Great super friendly place
Service = Professional and friendly
Kid Friendly = Super duper kids friendly. My 4 and 2 yrs old love going to for their dentist visit. They love teeth cleaning, princess floss and of course the toy at the end. :) Great idea on little things that make kids happy.

My daughter loves going to see Dr. Grace Lee! In fact, she excited to go!!:) Dr. Grace Lee is wonderful! The first time we went to see her my daughter was a little over a year… She is great with my daughter and sooo gentle! She explained what she was doing step by step!
The staff were friendly and the office was clean! When your done they let the little ones pick out a prize!!:)
When we leave, my daughter always shows off her beautiful smile to everyone! Thanks Dr. Lee!!:)

The staff at Camino Pediatric Dentistry are simply excellent. Professional, friendly, polite and competent. They have an excellent email and mobile phone reminder service to make sure you don’t miss an appointment.
Dr. Lee and her new assistance Dr. Lam are very nice and made sure my 4 yo daughter was as comfortable as could be expected under the circumstances.
My only complaint (which has been noted by one other reviewer) is with Dr. Targ the mobile anesthesiologist. Dr. Targ is not a in-​network provider with my insurance (United Health Care), which means I did not get any in-​network discount using him, and even worse, his fee did not get applied to my annual deductible.
As long as it’s just routine work, I’ll continue to take my daughter to Camino. But if she needs any more work under anesthesia, I’m afraid I’ll have to look elsewhere. I can’t afford not to.

Dr. Lee and her staff are all wonderful, and we receive a great service for my daughter’s dental care. This is where the all pediatric dentists should be. Everyone there is friendly and patient: very kid-​oriented. So, coming here is just comfortable, not like «I hate to go to a dentist…»
When we first visited this office was fall, 2008. My daughter had a wonderful time for regular check up. Unfortunately, my company didn’t support MetLife any more, and we had to change a dentist.
This year, 2011, we are able to back and my daughter had a visit yesterday. Thanks God! We totally had a speedy, great care here, which is much more pleasant than a dentist where we had gone in the years of 2009 and 2010.
My daughter, now ten years old, was really relaxed and played a hand game while sitting on the dental chair. At the chair next to her, there was a boy crying and hissing due to being scared. As I was seeing the whole procedure done by the staff and Dr. Lam, it’s amazing that they are incredibly patient. The boy was feeling good at the end of the treatment. I was feeling happy for him, too. Dental treatment sometimes scares kids, and that’s why the practitioners are required much patience and special personality. I believe this office has those qualifications available.
Plus, the administration work is efficient, too. Checking the insurance, making X-​ray be forwarded from other office, scheduling appointment, and those alike are very speedy. I love to see my time is saved by coming here.

At two years old, my daughter required dental care and our family dentist referred us to a pediatric dentist. This was in Maryland. On our relocation to California, we all went to new dentist. While they we were friendly and professional, I missed the atmosphere particular to the pediatric dentist. I am very happy to have found it again. Their tools and attitude seem geared toward children. We hadn’t been able to get X-​rays at our new office because the regular mouth pieces were too big. In our first visit to CPD, in five minutes we got four perfect pictures of my five year old. I actually look forward to taking my 7 month old in a few months from now.
We saw Dr. Lam (LAN?). She was funny and friendly in addition to knowing her stuff. The reception staff and assistants were equally pleasant.