I have used their drop off service several times and they always been cordial and remembered me. However, I notice that some articles of clothing were not being returned. I decided to try them one more time. When I told them about it they said, «I would take a look but it has been some time. We will see you on pick up.» I asked if he would like to know what the articles were… he brushed me off.(At this time he did not know what he was even«looking» for.) When I had returned to pick up, no mention of the missing articles were discussed. And on top of that, more was missing. I have now lost 2 pairs of shorts, 2 tank tops, a sweatshirt, and a bra. I know it was not a smart choice to go back where my clothing has been taken. But I felt as a recurring customer, they would be more apologetic. I will no longer be using this laundry service.
Hallie C.
Tu valoración: 5 Hicksville, NY
The most friendliest & caring laundromat ive ever been to! The couple owns the establishment & they know who u r the first time u come. They always try to make sure everyone leaves w their belongings they came in(for i know ive witnessed incidents elsewhere which people had lost their stuff after leaving for 20−30mins& the attendants at other places dont pay attention to who takes what out) BUTNOT this place! They always r very attentive to who puts things & where. Ive even left my three down pillows in the dryer n totally forgot about them one day! I didn’t realize it until a few hours later after i had left this laundromat! I ran there n saw the owner had put my pillows aside! Thank goodness bc they were very expensive down pillows! They even give u free plastic bags when u forget to being back the empty laundry bags to take left over clothes in the dryer! Totally recommend!
Christian R.
Tu valoración: 4 Woodside, Queens, NY
Great little place on 41st and queens blvd right near the 7 train. Have been going here for a few months and am very satisfied. Reasonable prices and quick turnaround on dry cleaning. Prices have stayed the same– knock on wood. Very friendly Asian couple.
James C.
Tu valoración: 5 Long Island City, NY
Very reliable, well priced drop-off laundry service. Clothes come out clean and folded, as one would expect which is a good thing. The wife/husband(I think?) do not speak enough english for a conversation, but just enough to know exactly what you need for your dry-cleaning. They are extremely nice, and attentive. As George B. pointed out, they know their customers and is definitely a good thing.
George B.
Tu valoración: 4 Sunnyside, NY
The sign outside of this small establishment just says ‘Laundromat’ and there’s a neon sign to announce the hours of business for drop-off. Really, if you don’t walk along 41 Street, you really won’t even know it’s there, but plenty of locals certainly do. Hong Guang offers a small number of washers: 9 double, 7 triple and one large capacity, all front loading machines. Cost is about average, $ 1.50 for double and $ 2.50 for triple, and the 14 available dryers are 25 cents for 8 minutes. As I tend to do my laundry in the early morning(I’m talking about 7:30) or after work(coincidentally about 7:30,) I rarely have a problem finding available machines. Of course, they offer drop-off service and dry cleaning is also available, but I can’t say what they charge as I use Ms. Buffy’s organic cleaning services in midtown. There is a man and woman who tend this establishment, usually just one during off-hours and both at busy times. Although I haven’t gotten into any lengthy conversations with them, both are very nice and they know many of their clients, which is a good sign. If you’re new to the area and this laundry happens to be on your block, give it a shot, regardless if you drop off or do it yourself.