Paradise Ranch Pet Resort

If I could give this place 10 stars I would
I have a yellow lab named bohdi and he just loves going there the pure joy in him when we tell him he’s going there is awesome. My parents and I like going on vacation about 3 – 4 times a year but if we didn’t have this place we wouldn’t be able to. Been taking my dog there since he was 6 months old and I can feel peace of mind knowing he is safe and on the bright side they also have webcams so I can take my laptop and check in on him as well to see him. The girls who work in the office are all wonderful and Carlos who gives him a bath does such a great job at washing him to brushing his teeth and also an excellent job at cutting his nails. My dog goes crazy for Carlos so you know he’s being treated well and taken care of like he is family.
I could go on and on about how good this place is but I think my fingers would fall off from all the typing but I highly recommend this place to take your dog so you can enjoy your vacations and all that

I am giving this place a 6 star review. One extra star because of the results I have gotten from the training team. This place is a really clean facility, taken very well care of. There are lots of activities for the dogs, especially this time of year when it’s really hot out. There are water slides and pools for the dog to relax in. All the employees/​staff that work at this place are very helpful, great customer service. I highly recommend this place for boarding, daycare and training as well. I have been working with my dog on the training that was shown to me. I worked with two trainers for about 2.5 hours. And I must say I have taken my dogs home now for about a week and they are much better walking on a leash outside. As well as more obedient in my apartment. MY dogs are use to pulling me when walking down the street and it’s been near impossible to break them from this habit. But I have been working as the trainers instructed me to and I have seen much improvement with my dogs behavior.

Went to a vacation for a week and my family decided to put our dog in paradise ranch. It was a really good decision as we were able to check up on our dog, thousands of miles away on the Webcams paradise ranch has installed, and see how she was doing everyday. They can also send pictures to the owner to update them on how the dog is doing which is awesome for worried dog owners! As far as I can tell, my dog loved it and so did we!

My dog loves it here he is always excited when we ask him if he wants to go to the ranch
Everyone is always very nice and they take such good care of him
We have been coming to the ranch for over six years now

We’ve been bringing our chocolate lab here for doggy daycare for almost 2 years, and she thoroughly enjoys it. She’s well cared for, gets to socialize with other dogs, and loves all of the water features. Thanks so much for providing such a wonderful place for dogs!

A fantastic place where I trust that my dog will have fun, be cared for and most importantly will be safe. I love and trust their screening process as well.

I was worried sick about leaving my 13 yr old boy for two nights in boarding as he is deaf and half blind, and likes to sleep all day. When he was younger he did go to daycare and boarding in two very popular boarding places, but now that he is old, I did not feel very comfortable taking him to those places. He needs a more individual care and not just be one little dog in between 100. He has to be on a special diet and has many pills he has to take in the morning and at night. So my groomer recommended Paradise Ranch. I took my dog there for interview, he passed with flying colors. Then I took him for one day daycare so he could get acquainted with the place. He seemed pretty happy and upbeat when I picked him up. In the mean time I had been watching him almost all day via the web cam. So I took a leap of faith and took him there for boarding, three days and two nights. Needless to say I was watching him all day and at night when he went to sleep. During the interview I explained to the attendant that he is old and needs lots of rest. She immediately said oh yes she understands, they already have two older dogs who get rest time during the day. I was very pleased at her reaction, as when I had asked the same question from other two boarding places, one said no the other one said they will charge $ 5 for napping time. (Few years ago I did pay the $ 5, and I did watch my dog, but never saw them taking him in for napping). The lady at Paradise Ranch took me for a tour of the facility. OMG, I wanted to sign up to stay there myself. The dogs have regular bedrooms and beds to sleep in. As I watched him via web cam he and a few little dogs like him had a whole room to themselves. Some slept on the beds and some on the floor over sheep skins. My little one always prefers the floor, so he was sleeping on the sheep skin. One night an attendant slept with them. I think they have two care takers that stay over night and sleep in different rooms. They have at least 5 or 6 gorgeously decorated rooms for the dogs. I also saw some of the big dogs sleeping in the living room on the sofas or on the carpet, with the TV on. During the orientation I had no idea that all the dogs sleep together in these rooms, so when I was walking true them I noticed the nice decoration and thought how come there is no smell of dog in the house. Afterwards I realized that I was actually sitting on the same sofa in the living room watching my dog on the TV during his assessment. When I was leaving my little boy the day of boarding I asked if they can take some pictures of him by the swimming pool and on the bed. They said no problem so I am going to share his pictures with you.

I decided to go on a weekend getaway and my dogs’ previous doggy daycare lost their lease and had to move to a location only accepting small dogs and cats. So I decided to check out the Unilocal reviews. Overall the Paradise reviews were/​are excellent (any pet boarding facility will have some negatives as things happen) and while I live in West Los Angeles, I was impressed enough to schedule an appointment to have my 2 rescues Rusty and Dani evaluated and tour the facility. Rusty is a traditional Shar-​Pei and Dani is a spaniel mix (Rusty’s photo is posted here on Unilocal).
Anyway it was easy to schedule an appointment, but I felt like a nervous Mom trying to get my child into a snooty pre-​school:) during the evaluation. I adopted Dani who had been dumped pregnant at the pound. She had her pups, they got homes, but they decided she was feral because she wasn’t leash trained so were planning on putting her down. Fortunately a rescue group saved her, but she is nervous due to that experience. Anyway she barked quite a while during the eval and that concerned them. Rusty is overly protective over her so I was worried about him. Anyway they took me on a tour of their property and had me leave the dogs for several hours (at no cost to me) to ensure they would be okay to stay there. I was again apprehensive but they did pass the evaluation.
I found 99% of the staff very warm, patient and helpful. I loved all of the home-​like rooms the dogs sleep in like a big doggy slumber party, and the outside with agility equipment, pool, lots of room to roam, fantastic. The place was immaculate and everything was wonderfully organized. I was amazed that my skittish newish rescue was just fine with the guys taking her leash and walking off with her. They were so calm-​she followed in kind.
My friend and I left on our trip to a resort with my dogs at their resort, and I had no guilt. I knew they would have a great time. While I was at the hotel I watched them play and sleep on the webcam. Not really in focus with my I-​phone but I could see all of the dogs were having a blast.
I was a little worried about what the total costs would be, and I had them add a bath for both as I knew they would get pretty dirty playing for 4 ½ days there. The final costs were actually quite reasonable. When I picked them up they were clean and perfectly groomed, happy and exhausted. They immediately crashed out in the car.
Their dogjogger was coming to take them for a 5 mile run today a little after we returned, and I warned him they were thrashed. He shortened the run a bit but they did fine! Anyway,
thanks so much Paradise Ranch! We will be back-​me with a smile and the dogs with their tails wagging.
I’m glad they were willing to come home with me after their great time. I honestly worried!

I love and trust this place so much. We have been taking our dog here for years. They are very trust worthy. I recommend this place with confidence. Thank you.

Great place… Our older dog is very comfortable there. Caring and knowledgeable staff. Finally, we feel confident that our family member is being well taken care of while we travel. I especially like the fact that you can monitor your pet with their pet cams. And to top it off, he gets a wonderful bath right before we pick him up so that we have a happy clean doggy on our return.

My fiancé and I got married 2 weeks ago and we knew we needed at least 2 days away from our baby. We found a few places on Unilocal that seemed like they could be a good deal, but then after reading through the terms we found a lot of places won’t accept any pit bulls or pit bull mixes. Pretty crappy. We eventually found Paradise Ranch and after reading the reviews here on Unilocal we decided to make an appointment to tour the facility.
I’m horrible with names, but we were greeted by one of the employees who introduced us to one of the trainers who took our boy Leo. They took my wife and I into one of the waiting rooms with a large TV screen that was streaming from a camera where our dog was at. Then as my wife filled out some paperwork I watched as Leo interacted with the staff, and then later some other dogs in the area.
Eventually the trainer came back and let me know that he showed no aggression (he only whines a lot) and that everything seems good. Then one of the office staff members took us on a tour of the facility and the different areas.
It was amazing to see so many dogs all playing and getting along. We also noticed a huddle of dogs around one of the supervisors in the play area. He seemed to be having a good time and the dogs were pretty focused on him.
We came back the next day and dropped off Leo and went to have our wedding. The first night he was there we logged onto the webcam that they have and you could see multiple dogs sleeping in a room with a guy in a chair. He was watching TV and it seemed like most of the dogs had found a bed or places on the couch and whatnot to sleep on. And then we saw our pup and he was laying next to the guy watching TV. My wife started to cry and then I had to remind her that he was ok and that we didn’t abandon him. We’ve boarded him one place before that just puts him in a tiny room by himself and that’s super depressing. At least here at Paradise Ranch he gets to sleep around other dogs and other people and isn’t alone.
After 2 days I went back to pick him up and he looked great. They said he did really well and that was that. Once he was back home he pretty much crashed and slept for almost the entire day. I imagine all day of playing with dogs will do that to you.
I just want to say thank you to the staff for taking great care of him! He is pretty much our child and we only want what is best for him. Thanks again!
4 Year Old Pit/​Dogo Mix. Leonidas.

This place really is a dog’s paradise.
The evaluation process here really is something. Don’t get me wrong, I’m glad they do it, but it’s a little nerve-​wracking. Watching my puppy’s evaluation on a big screen TV made me feel like an uppity parent, taking my kid for a preschool interview at some intense private school — BUT FOR DOGS. After my puppy passed the evaluation, I got a tour of the place. There are beds with pillows and comforters, and the largest outdoor area I’ve ever seen, with separation for small dogs, big dogs, hyper dogs, and old dogs. It’s just like the pictures online, and apparently they really do turn on the TVs for the dogs when they’re inside! What a life.
I have never seen my puppy as tired as after her first day here at doggy daycare. She fell so deeply asleep on the car ride home that she stumbled her way up to my apartment. Then, she was so tired she didn’t even have the energy to make it up onto my bed! Usually, she likes to chase my Swiffer sweeper, but I swept the floor that night without her even opening an eye. Seriously, $ 35 well spent!
My one complaint: my puppy came back smelling pretty strongly of stale dog pee. But maybe that’s to be expected after 10 hours with 60 other dogs? It just had me questioning the cleanliness of this place a bit.
Also, it’s totally true that the staff here is less than friendly. And a part of me does question if they’re like that to humans, how are they with dogs? But my dog is happy after time spent here, and that’s all the proof I need to know that this is a place I can trust with my puppy.
Note: be sure to leave extra time for pick-​up after daycare. When I arrived, there was a line just to turn into the gate more than a half-​mile down the road!

We brought our dogs here thinking that it would be a nice change from the indoor boarding place that we usually bring them. The idea of an outdoors and water pools, etc., being especially appealing. We will NEVER bring our dogs here again. They are traumatized by the experience.
Of the lesser faults, they trimmed our dog’s fur, even though we only asked for her to be bathed. But that, on top of everything else, was the last straw.
We asked them to give our dog anti-​anxiety drops and look out for her because she is high anxiety. When we called, they told us she didn’t need to take them, and that she is doing fine. However, when we came to pick her up her entire butt and down her legs was covered in poop (this, after we also paid to have her bathed), which means that she was not watched or well cared for. Additionally, she came back with a huge sore under her left foreleg. We do not know how she got this. Our other dog came back to us with multiple scabbed over wounds and a rash all over her belly. We will not be bringing our dogs here again. Do not be fooled by the flashy website and the nice pictures. They do not take care of your dogs and watch out for them, even if they tell you they will. They also did not ask us for their vaccination papers, even though tthat was supposed to be part of the dog evaluation process.
Updating after reading the review by Tim S. My husband and I had the same feeling, but we thought why not give it a try? There seemed to be plenty of happy customers. Yes, that lackadaisical, confused, haphazard approach to how they treat you at the front desk should be taken into consideration and we wish we had listened to our instincts and not left our dogs there. Lessoned learned. How people treat you translates into how they will treat your dog and/​or the people they are paying to watch your dog… which still gets passed on to your dog.

I am happy to be able to update this review.
After my previous review (almost immediately), the owner, Brian, called me and we had a long conversation. He apologized, assured me he was looking into how it happened and ensuring that it would not happen in the future to my dogs or anyone else’s, and asked that I bring the dogs back to give them another chance.
This weekend was the first time we went away again, so we decided to take him up on his offer and give Paradise Ranch another chance.
When we arrived, the person who greeted us remembered the dogs and commented on how healthy they looked. The thing I really love about Paradise Ranch is how lovely the people who look after the dogs are and how they know and seem to really love and care about all of the dogs.
We were asked if we had any medications and when we said yes, were directed to go to the office and make sure they had all the correct directions. This may have just been for us as we had an issue before, but I hope it is the new practice there as it is important information for them to have. Definitely made us feel more comfortable.
We let the office know and they made sure they had everything down correctly. We filled out our paperwork and let the dogs run off to play.
Admittedly, this trip we checked in on the dogs via the webcams more than usual (another thing I love about Paradise Ranch is the fact that I can see the dogs wherever they are when they are there). Every time we looked at the webcams, our boys were happy and playing and being well taken care of.
When we came to pick them up, the girl checking us out made sure that we checked to make sure the right amount of medication was left and chatted with us about Boiler’s epilepsy to make sure she understood how often he was having seizures and what signs to look out for. When we first found out about Boiler’s epilepsy, one of the workers actually researched the condition and asked us all sorts of questions. Again, a testament to how much they really do care about the dogs.
If our bad experience has helped Paradise Ranch be more diligent about enduring medication is administered correctly, then I am glad something good could have come from it.
We truly do love the people and the property and our boys have the most wonderful time every time they are there (and get nice and worn out so they sleep when they get home!) and we are glad that we were able to resolve the issue and take the dogs back.

I’m on the fence about this place but will give it another try. Paradise Ranch came highly recommended by a friend. I read every one of these reviews and decided to leave my 1 year old Havanese for 2 weeks boarding & 10 day training.
When you register they make you sign a legal agreement which basically protects them from anything and everything you can imagine happening while your dog is in their care. Basically, it’s buyer beware. My first impression was positive and the reviews were predominately good. So, I shrugged it off as the Owner’s necessity to protect himself.
My dog was shaking and scared when we left him. They reassured me he would adjust. Definitely take your dog for some play dates before you leave him/​her. I regret not doing so.
When I picked our little one up I noticed his collar was missing. When I asked where it was they went and got it. The leather strap had been chewed through by another dog. BUZZ had no bites or obvious bruises so I thought no harm done. A bit later they admitted that they couldn’t complete the training since BUZZ had been «hiding under the Bridge». They also mentioned he showed signs of «anxiety-​aggression» and said I should know that he has the tendency to act out under stress. He’d never shown any sign of aggressive behavior before but then he’d never been in that environment before. So, I don’t know what happened here but it is of some concern.
My dog came home exhausted with Kennel Cough and is now being treated with antibiotics. The VET said not to continue training with the Choke Chain the trainer lent me because his trachea was inflamed and sensitive. So, that kinda blows the required follow up to make the training stick.
So, those are my somewhat negative comments about Paradise. Here are more positive ones:
1). All of the staff I met are really nice, courteous and «dog people».
2). The facility is clean and secure. It’s a rambling old hacienda style ranch house converted into a dog resort. Sure beats a cage!
3). LOVE the web cams. It allows you to check-​in and observe your pet which is reassuring. I tried calling one night when I couldn’t find my dog on the web cam and no one answered even though I saw dog sitters there. I was able to talk with someone in the morning.
We never had a problem logging in to the site but the picture was often blurry. A few cameras are crystal sharp so I think some are just poor quality. Considering the amount we pay and the fact that this is a major selling point for the resort they should really upgrade the other cameras.
It was often hard to identify our dog among the several other small white dogs his same size. Next time I’ll buy a bright bold collar with his name on it. They were «leash training» him so I could tell which one he was by the leash he dragged around. When I noted that they were leaving the leash on even when he slept I called to see if that was really necessary. They said he was fast and it was easier to catch him if he had a leash on but they took it off at night from then on. So, they are responsive.
4). At night there were 10 – 12 small dogs all camped out on a trundle bed in the Twin Palms room. They all seemed pretty content even when a rather large woman kicked them off the top bed so she could sleep. It was pretty funny to scan all the rooms and see dogs of all sizes crashed out. Not all the rooms are as crowded nor did they all have humans in them. I don’t know if the ones that did have owners paying extra for the companionship or not. That service is on the price list.
5). My dog doesn’t swim. The water on Waikiki Beach is only a few inches deep. Not an issue even with a little dog. I watched a bull dog leaping in the waterfall for about half an hour one day while my dog stood watching.
6). As far as I know they fed my pet as instructed. I like the fact that you can bring your own food, vitamins and meds. He was 3 lbs lighter but had had much exercise than usual.
Overall, I like set up and people at Paradise Ranch.

So I came in about 2 weeks ago about my friends dog who needs temporary boarding. I love this dog like it’s my own child.
When talking to the receptionist Jessica I was put off by her lazidasical attitude and almost rude behavior I observed by her while waiting.
Put plainly, she lacked customer service.
So I asked a few questions and left.
After all, if this was how Paradise Ranch treated people, could I in trust my loved one to them?
I also read a review confirming I am not the only one who feels this way. See Ortal L. Unilocal review.
It’s really too bad because it sure looked like a great place for the dogs.

I’ll put my whole heart in this review, because I put MY HEART there– MY baby boy!!!
I really want to give that place 5 stars, but there is a few improvements to do .
Let’s start with what’s good– so I must say I have Never Ever left my dog in doggie hotel before. I’m way to anxious! Ever since I adopted him, I simply don’t travel! I have not visit my family in israel for like 5 years, because it’s such a long distance .when you go there it’s should be for 3 weeks, at least.
The only time I took vacation, last years. I literally paid a friend a flight ticket to come and watch my baby at my home.
I’m always worried that he might feel I’m leaving him, if we are going out side the house when I’m traveling.
So the BEST thing here will be by far the 24h live web cameras. Simply the best! I was checking on him almost every 15 min. If you can’t see your beloved pet in the cameras you simply call them and they will help you located him. So… how amazing! I would suggest the owner to upgrade the cameras as I was a little bit disappointed. sometimes they don’t work, sometimes it’s to blurry but overall there is cameras!
I’m always trying to think of ideas to open a dog house/​hotel that will have all the facilities and will answer all my requirement.
When I bored my Dog i told them that he is a very mellow dog. he’s simply prefer to be with human being. even when i take him to the dogs park he will play for 30 min and would look around to find me, and seat near by me. i asked them to give him sone Love, to pet him a little, they said they can’t cus other dogs will get jealous. nop not true! i saw multiple times in the cameras the team pet a lot of dogs for a fair amount of time. i think maybe i should open a dog hotel which will have many rooms, each room 10 dogs and 10 people that will be their replacement parents and give them tons of love and attention to each and one of them all the time. thats just only my idea for a parent like me. the after hours team are AMAZING!!! i can not thank them enough. they are available all night. one of the nights i saw my dog lick himself (he has a sensitive skin. and get Hotspot quickly) i texted to ask them to put The aloe vera cream gel on him so he won’t lick his hot spot. i was watching them and immediately they put the gel on him. those team are amazing!!!
I definitely loved when they put 2 people in the room with the dogs at night. I think it’s important, so they can keep each others company while watching the dogs. (So once again if that was my business it’s worth to pay an extra salary for the safety of the dogs) I’m writing this really extra long review for parents like me which every detail is important to them:)
As far as the day camping I think bora bora, Waikiki beach it’s super nice, cool and sweet. But it’s way to much in these hot days the let them play from 8am till 7 pm Not too sure about that. I wish they had an indoor play time in between.
A lovely place like that should hire professional and dogs lover only which they do!!! But I swear I almost left after I met that girl Jessica who works there. MY GOD that girl is The most unsympathetic lady I have ever seen. Her attitude is nasty I literally was about to give up. Luckily I spoke the day before with sherry, she’s is so sweet and kind and PATIENT!!! This is so IMPORTANT!!!
When I came to do the evaluation that Jessica was a bitch God. I was asking questions I did not get any information over the phone so I came to do the tour. Obviously when you’re there before you want to board your dog you going to ask some questions. She was Ewwww!!! Thank god I spoke the sherry which was so lovely .
This is not a sells speech, they don’t need to convince you, they need to be nice and welcoming. Before I left MY dog there I asked Jessica to take good care of him. And told her «he is my life «her respond was «don’t worry all dogs here are their owners life» WHAAAAT? Smile and say of course!
Every time when I called and heard her voice I had to hold my self. She’s just not belong there. Oh! And before I board him there I make sure she works only at the reception desk. Lol I’m sorry but she was just the most unsympathetic person to work there! People who leave their beloved pet there will call, will ask questions it’s natural. She was always short, not nice and so and so…
So fabulous team overall.
But note to the owner– don’t hire people who can’t be patient to your clients.
Some pet owners are more cool and flight their dogs everywhere, some dogs are less anxious and get along in any new environment.
All I can say now that in the first 2 days I was spending 3 hours watching the cameras.
The second night I felt that my baby pet feels good I saw the way he was playing, sleeping he looked clam.
So for «us» the new people who never give it a try before. But sees now that it’s possible thank to all the great facilities you have .
Will come back for sure!
Thank you:)

We started to take our boarder collie to Paradise Ranch when our house was going through major construction. We couldn’t leave her home and didn’t want her to be inside all day which most doggy daycare offered.
We love the facility in that it provides outdoor space for her to hang out during the day. When it’s warm outside we know they let the dogs go in the water to cool off.
The staff is great and their approach to handling dogs is much like the ‘dog whisper’ where the human is the pack leader which avoids any issues between dogs.
The location is also very close to Burbank airport so an easy drop off before going out of town for the holidays.
We have been using Paradise Ranch for over 5 years and our experience has been nothing but positive.

I guess you can teach an old dog new tricks!
After moving from NY we sent our 7 year old chihuahua «Ziggy» to Paradise Ranch for training and socialization for one week. We chose this place because of its amenities, cage free boarding, structure and comfort for the pets. We also liked the fact that we had the ability to watch him throughout the week via web cam that even holds archived video.
I’ll admit, I was quite skeptical about his ability to learn commands and socialize with other dogs after not doing it for 7 years. He was typically aggressive towards other people and other dogs and wouldn’t listen to simple commands when they were around. It was almost as if he was in some super aggressive trance that couldn’t be broken. After just 7 days at the ranch he was totally reformed!
On day one, Ziggy’s trainer Mihdi took him for an evaluation that I honestly didn’t think Ziggy would pass. He took him to a remote area that we were able to view via camera and introduced other dogs to him. To our surprise, Ziggy showed no signs of aggression towards them. After passing his initial evaluation, we left Ziggy at the ranch.
7 days later, Ziggy was obeying simple commands to sit, heel, keep 4 legs on the ground and most of all, he wasn’t aggressive when confronted with other dogs/​people. In fact, he didn’t even pay them any attention. Mihdi worked with us along with Ziggy for over an hour until we felt comfortable with how to continue his training.
Its been 2 weeks at home now with Ziggy and his training is still holding strong. Training wasn’t only for Ziggy, it was also for us. We have to learn to take control and not allow him to «run us» or the household. I think now he understands who’s in charge and he respects that. He’s actually acting better with set boundaries. He’s not aggressive, he listens well, and he’s not marking territory in our new home. Ziggy is definitely a changed dog thanks to Mihdi and the Ranch.
We will definitely take Ziggy back to the ranch for boarding!

I take my now 9-​month old pointer puppy, who has endless energy, here once a week for day care to keep her social and to give everyone else at home a much needed break from her continuous desire to play and talk… She absolutely LOVES to go to daycare and waits each day as I get ready for work for «the» day (she knows the rush-​for-​work routine and gets super excited for the «let’s go» that comes on one of those days). She comes home happy (and tired!) each time she goes, and I know, both from her excitement about going and from watching her on the webcams, that she has a great time. If I could afford it, I would take her 2 – 3 times each week.
I have found everyone on staff to be responsive and to be good with her. Even from our brief conversations at drop off or pick up, I can see that they do know my dog, though I am really bringing her more for the dog interaction and non-​stop exercise. I am admittedly a «crazy dog lady,» and could not think of a place I’d rather take my dog for a day of play! Please keep up the great job!