Kohl’s

I took my 3 boys shooping with me and it was very difficult for me to get a shopping cart so Monica helped me grab a shopping cart. That was such great customer service!

Maybe I’m spoiled from living in the Midwest but no one was there to greet me at any time during my visit. I’m actually still in the store, in a 6-​person line waiting to do an exchange. Wow.
It took a customer to request additional help. It seems most of these people have been waiting a while. Did I mention the customer service department is upstairs instead of next to the check out area downstairs? Why would you have it upstairs especially when people probably don’t always know you can’t exchange it at check out unless it’s an even exchange?! Therefore, I had to wait in the check out line (because I didn’t know where the customer service area was) and get told I had to go upstairs to wait in this line to exchange.
Lamest Kohl’s I’ve been to. But only one in Cali I’ve visited. Everyone looks miserable.

I shop for Cosmetics mostly, and Emma works that department. She is almost like a friend when I’m shopping, she’s helpful and gives honest opinions. I’ve never seen her too busy to help customers. She’s knowledgable, sweet and just very real, how many people have been helped by someone who is totally fake in retail ?? Almost every time for me. With Emma, you won’t buy something and get home wondering how you even considered buying that color lipstick, another great employee working in jewelry is Ray. He’s just got a lot of patience when u don’t know how to make up ur mind, he’s got a great sense of humor and just a cool guy. I love to shop, even more when they are working the same day I come.

Just shopped here today. I was able to find tons of Star wars apparel for my two sons and brothers. Also found cute jewelry for my cousins. I wasn’t expecting to finish my Christmas shopping in one day but I did. I was also able to save more with their 20% off code from their website. I showed the cashier the bar code from my phone. So I was very pleased with the savings. I save $ 60 plus they gave me Kohl’s cash for next time.
At the check out, the line was long but only after a couple of minutes the line started moving fast. So we didn’t have to wait long. I love shopping here rather than at the Department store. They have everything.

This is the Kohl’s I always shop at. It’s located in a large corner multi complex. Parking has never been a problem. The store has two levels. They have a great girls juniors department. Prices are reasonable and there is always something on sale and clearance items to sift through.
I was especially pleased at how friendly the staff was and how stocked the shelves were, especially right after thanksgiving.
The one thing that always lacks here is the shopping carts. I did however run into a lady who was willing to swap her stroller cart for a regular cart so I didn’t have to lug my granddaughter all over the store. But the fact that they even have carts at all is a bonus to me. More department stores should jump on this bandwagon.
They have a great return policy, so buy with ease.
They have clothes, shoes, handbags, under garments, seasonal, baby/​toddler, accessories, perfume, makeup, jewelry and toys. One stop shop! Works for me.

I went to this location to pick up an order i made online. The ladies at customer service upstairs were very nice unlike the manage Larry who was a very rude trying to make me look dumb telling me things i already knew. He supposed to be a manager and try to help you not make things worse. Thank you to Denise that made things work and help me complete my order.

My first time at this location. Waited half an hour to purchase 3 items because there were some staff doing nothing instead of helping out at the cash register despite the fact that the line was wrapped around the store. The only benefit was the security guard seemed nice and so did the manager who was trying to move things along. But I definitely won’t be going back

Horrible experience ever. My mother and I went to buy a pair of boots. We were looking for a specific style in a specific size. We asked to be helped so a Yolanda, a sales associate was there but was beyond rude. She slammed the shoe boxes on our feet as she was looking for the size we needed. My mother would try to ask her a question but she would flat out cut her off. So, we asked for help from another department sales associate, but heard her calling Yolanda and once we saw she she came, she nodded her head and rolled her eyes. Soon after we just decided to leave. Very disappointed since we love coming to Kohls and have been loyal customers.

Kohl’s is, in general, where I go when I’m really stuck, like I’m about to go on vacation & need an article of clothing pronto or realize I never bought that birthday gift for the party tomorrow, etc.
This one is woefully understaffed — try to find an employee. When you do find someone, they can be extremely rude. I once felt so strongly about the girl manning the fitting room that I actually went to find a supervisor. That’s pretty extreme for me because I figure that everyone can have an off day. She, however, had made it abundantly clear that customers using the fitting room were REALLY a pain in her rear & she was not at all happy about having to put their unpurchased items back. The supervisor I complained to was annoyed with me that I could not identify the EXACT employee I was complaining about. When I suggested he just make to part of the staff’s daily briefing to not treat people that way, he rolled his eyes & sighed.
And never ever go with a full bladder. I’m afraid of picking up a bug in the rest room. It’s THAT dirty … every time I’ve had the misfortune to go to Kohl’s.

I love shopping at Kohls. Avoiding the mall at all costs is what I always try to do and kohls really helps, I find everything I need there all the time at great prices. There is always great deals, rewards, and cash back when you shop more. Anyway, I’ve been to a lot of Kohls, this one being the closest to me. And recently I’d like to say they change management because it is fully stocked! A lot of the times I would go and it would be a mess, and I could not find what I needed but NOW, it’s great! The staff members are very friendly and helpful.

It was the first time at this location. My husband and I had a promo coupon. Karla the cashier was great customer with customer service! :)

Khols always has the latest in fashion for less on famous designer’s ie; like j. lo, Vera wang — simply Vera, Lauren Conrad, juicy couture, Disney Descendants for kids, relic, bali, Maidenform, from jewelry, purses, wardrobe, bedding.
Make sure to sign up the for khols rewards program, earn points towards khols cash for your next spending spree, use $ 10.00 off coupon when you spend over $ 30.00 or more that usually comes in the Hoy — part of the Los Angeles times newsletter in Spanish– delivered on Saturdays to your home.

I was shopping the other day when I needed help, so I went around kohls and found the manager Larry being completely and unnecessarily rude to several employees. It was very unprofessional and an uncomfortable situation. I was looking forward to applying this summer but after this, I definitely will not be going back to this kohls!

Thursday June 4^th 2015 was my 1^st time in this location. I’ll admit I was apprehensive at first due to all the bad reviews. But since this is a big location and it’s pretty close to our new house we decided it would be the best Kohls to do our wedding registry at.
We had a great time! The scanner was easy to use, the selection was huge, and all the associates we came in contact with were very friendly. There were a few items we couldn’t wait to have so we ended up making a purchase. The cashier who rang us up was great! (I didn’t catch her name and it’s hard to tell from the receipt what her name or employee# is)
I returned the next day because the watch bands I had bought weren’t the right size. While waiting for my turn at the jewelry counter I found a watch I loved and decided to use my credit from the bands for it. Kohls was having a huge sale and practically everything was 30%-60% off. I didn’t expect such great service from a discount retailer, and to top it off I was buying a super discounted item. But the man at the jewelry counter (Ray) was friendly and super helpful! I was happy to find out that they remove links for you here. Without having to ask, Ray took out 1 link from each side of the band. (I’ve been to places where people take the short cut by removing both links at the same time from one side. You end up with a lopsided watch!)
As I walked away from the counter I started to set my new watch to the correct time.. but it was dead. So I returned to Ray and asked if he could remove the back for me so I could see what size battery I needed to buy. He did and then started searching for something. I figured he was looking for pen and paper so I told him I would just type the battery size into my phone. Then he said, «I think I have extra batteries in that size». Sure enough, he replaced it for me free of charge. He was very careful when putting the back on so as to not scratch the glass on the front. I was taken back by the attention to detail this man had, which is a very good thing to have when working at a jewelry counter!
So far I am impressed with this location. I will continue to return to my neighborhood Kohls!

Larry, the assistant manager was so helpful when it came to me trying to get a replacement gift card that I had purchased as a present for my mothers birthday. We stayed at a resort when we went out of state and the birthday card with the gift card was stolen when the cleaning service went to clean up the room! thankfully he was able to help me get a new one when I thought it wouldn’t have been possible. Thank you Larry for your help!

They need to hire more people. The line is so slow, everything is overpriced. Rather shop elsewhere. Oh and good luck looking for assistance.

I like going to this Kohls Department store when I get the discounts in the mail, especially the 30 percent discount. They have a good selection throughout the store. They have good quality items available.

This place seriously needs to improve. Long check out lines on the weekends. The shoe department is so unorganized. Shoes on clearance really are not on clearance. Just placed there. Also the shoes aren’t organized as a pair.
The clothing are mostly on the wrong hangers, making you double check sizes. The clearance rack is a joke. XL in Medium section.
I heard a worker ask a customer if they were «going to fix that.» «That» was an article of clothing placed on top of a rack. I’m guessing the workers are overwhelmed with a high pace department store.
However, the lady that was on the register, Judy, was extremely nice! That made my experience better at the checkout.
Overall, I dread coming to this Kohls. Hire more workers to keep the place organized, and the long lines disappear.

This Location was interesting. I didn’t even expect a Kohl’s in this strip mall, but there was. So I went on in to kill some time.
Just like any other Kohl’s I’ve been in to; set up & product wise.
As far as the employees… They were incredibly rude & slow. I got in to line to buy one item and there is no clearly marked place for a line. So i stood where i thought i might be. I waited about 5 minutes while both cashiers helped two customers as one turned to me and said the line starts over there. I went over there as another person stood in line, infront of me. The employees didnt say anything about me being next after i had been waiting. Then when i was next the employee left rather than ring me up.
I wont be back in to this location.

Kohl’s is a favorite shopping destination for me. I shop them in CA, NJ & FL. This is a BIG 2-​story location. Neighborhood is iffy but shopping by day is fine.
The best way to shop this store is shop the sales, go when they are giving Kohl’s CASH incentives and always bring a coupon (join free rewards program)! That is the recipe for saving and getting great deals at Kohls.