Walgreens

Am I crazy? Probably, but I remember bringing a paper prescription to my pharmacist back in the day, and while you stood there no more than five minutes, it was filled!!! Yippee!!! Today, getting a prescription filled seems to be a much bigger challenge. Nothing can ever be done straight away. Even with electronic everything, it all seems to cost the consumer much more time!!! So, my doctor sends in a prescription for my sick daughter, whom I have in the car with me and, of course I drive directly to this pharmacy as it is more convenient and on the way home. When I get there, the nice young man after I wait patiently for 60 – 90 seconds to acknowledge me waiting in the drive-​through, tells me to come back in fifteen minutes. Half an hour later I return, and am told this Walgreens does not have the medicine I need, and I need to drive another close to half an hour to another Walgreens out of my way. Somehow, the computer did not tell, or the young man could not read the lack of product my first time through? So, I end up driving my sick daughter all over east Madison to find the medicine prescribed? Walgreens, baby, this is not the first time I’ve felt under-​appreciated as a customer.

It’s a Walgreen’s — if you’ve been to one, you’ve been to most. They’re pretty standard. Good pharmacies/​drugstores with a bit of convenience items. This location gets particular kudos for having a polite, well-​run, and up-​to-​speed 1hr photo department. Not all Walgreen’s locations have good photo labs, and this one is definitely up to snuff.

Can’t find anything to complain about here. Was in there for a flu shot and the staff was as nice as can be. They were very smart and they were very polite. It’s worth stopping in for a snack or two if in the area. But… c’mon, it’s Walgreens, nothing too crazy.

I went to this pharmacy yesterday to transfer a prescription, after a bad experience at another Walgreens in town (I reviewed them separately, right before this one).
I was a little peevish when I got there but needed to get it done (I touched some wild mustard and have an appalling rash; I needed more ointment!). My only complaint about this pharmacy was that there was no obvious drop-​off place.
I stood by the cash registers and waited there, as I didn’t want to clog up the consult window (which is shielded nicely for privacy). After about 45 seconds a pharmacist walked over (Pete!). I gave him my tube of ointment to check the price. At this point I became a blathering idiot, as I was unsure of my insurance status (in my defense, it has changed twice in the last year) and then not sure if I even had my card on me. The pharmacist was very patient and calm with me, despite my stupidity. They transferred and filled my prescription within ten minutes (completely acceptable), and I was good to go.
I have been to this store before. Everybody that works there does a perfectly fine job. I only wish it were open 24 hours.