Package Express Services

Best service and great staff. Avoid the competitor on First Avenue S – p Happens with Horrible service and rude staff. Package Express goes the extra mile for their customers.

Customer service was poor. Website is outdated and inaccurate. Would not recommend package express to others.
There are plenty of other businesses in the area willing to provide excellent service in exchange for money. Unfortunately, package express is not one of those places.
One star, because Unilocal won’t allow me to give zero.

I have been using them for a couple of years, and have nothing but praise for the staff and their reasonable fees. «Late» fees are mere pennies and the new after hours pick-​up option is only two bucks. Yes, the website is archaic and I gave up trying to arrange for after hours pick-​up online; I called and the lady at the desk couldn’t have been more helpful, and even got my stuff in a locker with the store closing in a few minutes.

Quite honestly I started off with very high hopes. but I am pretty disappointed after using them for the last month or so to ship at least 3 – 6 packages per week to me in Vancouver.
They are quite disorganized, have asked me to re-​submit quotes (??which I though was their job) and when I had small complaints or questions, they completely ignored them.
Not only that, but every single package they’ve forwarded to me go from their location in sumas, back down to California (which is where most came from in the first place) then back to here. Which is quite ridiculous if you ask me. I choose them because I figured the closer the package could get to me before being forwarded the better… but I was WRONG. I would have been better choosing a package forwarding place in California, or even New Mexico.
I am using a new shipping service as of today. Fingers crossed it will be better,

Best place to accept packages at Sumas border. Good service. Much more organized than competitors in the area. Pretty fast service as well.

Easy account set up online. I get my mail delivered here for places that don’t ship to canada (yay online shopping). Price for receiving packages is low (cheaper than international shipping), email notifications when my stuff gets there, friendly staff.