Terrible experience!!! The tow truck driver told my insurance company he would charge 1 hour. He «expected my tow to take 15 – 20 minutes. It took 40 minutes. So with that said he told me his company charged a two hour minimum! I asked why did you say you would charge my insurance for 1 hour?! He said I thought it would take 20 minutes. I said it took 40 he stated I wenched over 100 feet. I understand that but it took 40 minutes. Then he ran my card which was declined he then got angry threw his clipboard at his windshield and then slammed the tow truck door in my face. Then after talking to my insurance company he threatened to have my car impounded. I read the receipt he created and it said he started the job at 730 and needed at 916. He actually arrived at 805 and was done at 846. He complained at roughly 835 about how much he had chain he had to clean up so I helped him clean up the amount of chain he was complaining about. I also helped him set up the tow by carrying tow chain to my truck! I would never recommend this company and feel sorry for anyone who is stuck dealing with them!
Tyler P.
Tu valoración: 5 Vacaville, CA
I would recommend Ramirez towing to anyone in need, including friends and family. Jeff is a great driver and is a man of his word. I will keep their number saved in my phone if I ever need anything towed again. Thanks again to all the professional and friendly staff at Ramirez towing.
Jason G.
Tu valoración: 5 Granite Bay, CA
Steve and Kathy are the greatest thing since sliced bread! Their service and prices are absolutely the best in Solano county. I have them on speed dial for my business. Day or night you can depend on them. The last time I called it was at 3am and the owner himself came out! Outstanding!
Christina R.
Tu valoración: 5 San Anselmo, CA
I would like to Thank Steve with Ramirez Towing for giving me such great service. I was broke down on the side of highway 37 and gave Ramirez Towing a call. Steve was there promptly with a warm clean truck and he was super friendly. It took Steve no time to put my car on the truck and we were on our way. He dropped me off at home and took my car on to the shop. Wow!!! highly impressed!!! I would recommend this company very highly, I could not ask for better service. Thank you again Ramirez Towing.
Anita R.
Tu valoración: 5 Fairfield, CA
I was recently locked out of my vehicle in a parking garage. I called my insurance company State Farm(Agent Barros-Ortiz in Vacaville) who called Ramirez Towing to come unlock my vehicle. Within 15 minutes there was a driver at the garage and within 3 minutes he had my vehicle unlocked. Service was prompt, friendly and professional. The driver took extreme caution as he he unlocked my door with a jimmy. Very old school but very effecient. 5STARS :)