Hi Laurent J in Rosenberg ! My name is Amanda work at tip to toes nails & spa . I’m very sorry about you not happy with Tammy the one did your nails ! Can you come back to see me, I will be make you happy with your nails. Please give me a change to servic you again ! My cell # 832−670−6617.
Lauren J.
Tu valoración: 1 Rosenberg, TX
I had high hopes for this place. They have an excellent selection of colors. But their customer service is lacking. There was a sign for 10% off in the window for holidays and the service was allegedly 38 for a full set but they charged 45 because of the shape of my nail. I’m sorry but that’s a poor excuse for wanting to play me and take more money. Additionally they did not let me write the tip on the receipt they asked me so they could directly input it with the charge. The color of my nails is literally perfect, I included a video but the woman CUT me three times. I understand once but she drew blood three times and the towel she had under my hands had a ridiculous amount of my blood on it. The shape of my nails(that I paid $ 7 extra for) need to be reshaped because the edges are jagged and uneven in length. Once I left and was irritated to the point where I wanted to talk to a manager I called the shop and said«I would like to speak with your manager with regards to the service I received» and they said«umm the manager is not in and we don’t know when she will be in.» Then the continued to tell me to come back so they could look at my nails. The woman who cut me knows she cut me and she does not need me to come in to see that or know that her work was sub par. To top it all off Tammy, the woman who did my nails decided once she was done to put shellac gel to put the shine on my acrylic powder in lieu of buffing them out, fine, but she painted the gel on and got on her iPhone and forgot about me. She was sitting right in front of me and FORGOTABOUTME. When 10 minutes had gone by and I brought my nails out a few times and touched them to know they were absolutely done I said umm can I wash my hands? And she was startled by my speaking to her and when she put her phone down she was on Facebook. How incredibly unprofessional. This shop has a great selection of colors but their service is really and truly horribly terrible. If I could give less than one star I would. I will also be calling the shop back until I am able to speak with a manager with regards to my issues with the staff.
Fai D.
Tu valoración: 5 Richmond, TX
Very clean and they do a wonderful job with mani and pedis! They make sure to spend time on you instead of rushing. My nails look beautiful!!! Def recommend this place. It’s a hidden gem. My first time here today. I was recommended by a friend. I’ll def be back!
Taylor F.
Tu valoración: 4 Katy, TX
My first time coming here and I’m thoroughly impressed! They have a wide selection of colors to choose from, they’re decently priced and everyone is really friendly. I had a pedicure done and I am very happy with the results! I will definitely come back.