Hair TYME

November 2015: Joyce rearranged the schedule to squeeze me in for 5 pm. I arrived promptly at 5 and Joyce said she will be with me momentarily. As I waited in the waiting area, two men walked in and began holding a conversation with the stylist about the last time they seen each each. Keep in mind, at this point I am suppose to be in the styling chair. At 5:18, a lady walked in inquiring about some merchandise for sale in the display window and that is when she walked passed me to answer the lady’s question and told me it will be a few more minutes. Now keep in mind, I’m her one and only client at this point in the salon to see her. I did not get in her chair until the conversation was finished with the two guys, which was approximately 5:45. After having her personal conversation with her two friends, she invited me to her chair. I must say She moves very quickly and efficiently when styling hair. No heat damage so I made an appointment to return in early January in spite of her lack of respect for my time.
January 2016: I arrived for my 7 pm hair appointment ten mins late after working 11 hour shift, and there was a client in her chair. It looks like she just finished braiding the clients hair to apply the sew in. She told me she would be with me in a moment, but hell, I didn’t think 2 hours later. After waiting over a hour, I asked how much longer, because I scheduled 7 pm with the intentions I would be in the chair at 7 pm. She said 15 more minutes which was actually 35 more minutes. I told her I’m leaving because I have to be at work at 6:30 am, Joyce had the nerve to tell me I would have to pay her $ 25 for last minute cancellation. This lifeless business minded person had the nerve to tell me I have to pay her because she wasted my time. Does this make sense to anyone?
I know starting at 7 pm there is an additional charge for services, so since my appointment was at 7, even though I did not get into the chair until 9:02 pm, I was expecting to pay $ 65 plus $ 10 (which is how she explained it to me). This heifer was charging me additional $ 10 by the hour and told me to only give her $ 90. I’m confused but understand she can charge whatever she wants it we went from $ 65 to &90, and I’m guessing she discounted it for me based on her response. I wasn’t anticipating on paying $ 90 for a $ 65 service considering the 2 hour wait time. To make matters worse, my hair was so burnt I have heat damage to the root I may have to cut 2 years of hair growth for lack of professionalism. A professional with alleged 10 plus years would know how not to damage natural hair. STAY AWAY!!!

I went in today to inquire about braids and i was treated very rudely. It was a police chase in tv that caught my attention while i was there so I decided to watch it and the stylist was very rude and asked me to leave. I was going to get my hair done there but since she was an asshole I changed my mind and i will take my business somewhere else that has good customer service. She needs an attitude adjustment. Don’t be rude to new and potential customers. I decided not to take a business card because of this bitch

I had a 6am appointment to get my natural hair pressed and Joyce was wonderful with my hair! I’m very tender headed and I have ALOT of hair on my head so it takes a special and patient person to tamper with it. She was nice and took her time blow drying in little sections and that was the least painful blow drying experience I’ve ever had! I will definitely be back here!