CVS Pharmacy

I ordered a prescription refill for my daughter through CVS app and I received an email on Saturday stating my prescription is ready. When my daughter when to pick it up she was told that it won’t be ready till Monday. I called Monday to check if it was ready and I was told that it’s in back order and won’t be available for days. This will be my last time ordering prescription from
cVS. I transferred my prescription to Walgreens.

I arrived at 8:40 to get a prescription refill. I waited in the drive thru line for about 5 minutes and had to honk to get their attention inside the pharmacy. The attendant told me the sensor was broken, but there was no indication of that on the window. I tried to get my prescription refilled before closing because my son needed it in the morning, and they would not fill the prescription because the pharmacist was doing her closing routine but they don’t close until 9pm? They told me I couldn’t pick it up until 9am even though they open at 8am. I took the prescription to HEB, arrived at 9pm when they close and they filled the prescription for me right away, that night! CVS just lost my business! HEB saved the evening!!!

This is a review of the Minute Clinic.
The Advanced practice registered nurses (APRN), Tiffany and Leah, were wonderful. They were professional and went through the PPD testing process in an orderly manner. They are definitely overworked in the afternoon/​evening time zone because it’s one patient after another.
However, their waiting system is HORRIBLE. The kiosk they have does not let you cancel sign up. When I showed up on Friday and tried to sign in, it wouldn’t let me because there were 10 appointments in front of me. However, after speaking to other people waiting, they mentioned that most of the people on the list gave up and left. Therefore, I had to wait until the nurse came out and told her that I would like to be put on the list.
In addition, the timing for waiting is way off. This is out of nurses’ control, but giving everyone a standard 20 minute appointment is not the ideal wait time. They texting system that is linked to the kiosk is also off. Once, I received a text as soon as I signed in. I still waited an additional 40 minutes before it was my time.
In the end, they get kudos for being convenient and open until 7:30PM on weekdays. However, avoid FRIDAYs and stick to Monday-​Thursday appointments if you really need a visit.

The service I recently received at this minute clinic was absolutely UNACCEPTABLE! I am completed disgusted with what happened! First of all, I had to wait over an hour to be seen. There was only one couple in front of me that went in (from the time they went in until the nurse practitioner came to get me) was 1 hr. and 15 mins! When I signed into the Kiosk, it gave me a wait time of 20 mins! This is a minute clinic! The NP didn’t even have the courtesy to come and let me know that it would take much longer than expected! Had I known that, I would have come back later or gone to another location! 3 people behind me complained to the pharmacist along with me on the wait time. The Pharmacy said there was nothing they could do since it is separate from them! Those 3 people ended of leaving due to the long wait! To make matters worse the NP was very inconsiderate, rude/​disrespectful, unprofessional, and unsympathetic! Her phone went off during my visit. She said «I’m sorry I have kids and I’m call! Also, I was charged another $ 28 to have my TB skin test read! They failed to tell me I would be charged double fee! so all in all, I paid $ 56 for horrible service! How deceitful! I would never ever return to this clinic! I’m still in shock that this happened at a clinic. I mean nurse Practitioners are held at high expectations and Ms. Turner didn’t meet a single expectation!!! Patients deserve better! This is so unfair and should NOT have happened!!!
For all of the above reasons: I do NOT recommend this CVS Minute Clinic!!! They deserve NO stars!!!

Always nice to have a CVS near the area where you can just go in and shop. The place is clean and the parking plentiful. This location is just across from the mall and situated very close to my home. The prices are a bit more expensive for most items but the convenience is worth it to me. All the employees here are very welcoming and always say hello when you come in.
The pharmacy here is very quick and the employees knowledgeable. I take all my prescription here and I have never had a problem. One of the pharmacist just so happen to be a High School buddy and she does a great job. My only gripe is that the lines sometimes do go rather slowly but no need to be too nit picky in things. Unless of course you are in a rush I guess. All in all there are certain things on sale that you can get here cheaper than other places. Love the location. Oh yea its not 24 hours anymore so I guess that sucks and it opens at 8am.

Have been going to them for years and have never had a bad experience. Service is quick and they are super sweet. The Minute Clinic was amazing, you get in and out really fast and they are so helpful. Go check out the clinic if you need to get in quickly and your doctor cannot see you.

Did not have any borax acid!
The pharmacist was very helpful as she always is.

This is a great convenient store to have by your house. Nice to have a responsibly priced pharmacy here as well.

They close at 6 on Sundays?

From shopping to food, you would think most mega malls like the nearby First Colony Mall would have everything. But no, toiletries and convenience store stuff is always relegated to the outside. I suppose that’s where this CVS comes in handy.
In normal CVS fashion, this place is stocked full of the random necessities of life. My group needed everything from gum to band aids to gum. All of which we couldn’t find at the mall, which is pathetic.
The CVS folks here are nice and the parking is spacious. The store is laid out in a way where most everything is easy to find without requiring much assistance. Now if they could only just merge this place with the mall … it’d be a win for both sides.